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Steigenberger Airport Hotel

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#30 of 274 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
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Steigenberger Airport Hotel
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2,537 Reviews from our TripAdvisor Community

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Showing 1,411: English reviews
Seattle, Washington
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

I stayed at this hotel multiple times for early flights. Yes, at times the lobby is very busy because lots of Airline staff is using this hotel as well, but they do what they can. The location is right by the airport and they have a complimentary shuttle every 15 minutes. There is a gas station around the corner that... More 

Helpful?
Thank sashathekid
Qingdaoshì
1 review
Reviewed 2 days ago NEW

the counter guy is very nice and the.big bathroom is my favorite parts we have enough space for bathing . And we also have a good breakfast in the morning . It is very suitable for the family traveling

Review collected in partnership with this hotel

Helpful?
Thank 616shanc
St. Petersburg, Russia
1 review
Reviewed 3 days ago NEW

Excellent hotel! If you need to stay near FRA, I definitely recomend you to choose this hotel. Friendly staff. We had a family room, big, clean and confortable. Also they have a free transfer to/from airport.

Review collected in partnership with this hotel

Helpful?
Thank B3187VWgregorys
Valparaiso Indiana
1 review
Reviewed 3 days ago NEW

I have stayed here for over 20 years, and it has always been consistent and have had wonderful experiences here. Everyone is so friendly and welcoming. The restaurants are great and the lobby bar is a great place to spend time in when not in the room.

Review collected in partnership with this hotel

Helpful?
Thank G1369RNdavidg
Brampton
1 review
Reviewed 4 days ago NEW

Overall very good Had a problem with the room key and had a long walk to reception 3 times David in the Faces restaurant is excellent for advice and service the food was great and the wine suggestions were spot on

Review collected in partnership with this hotel

Helpful?
Thank P4006RQdavids
Alberta
1 review
Reviewed 4 days ago NEW

I would like to make special mention of the gentleman who was working the bar during the early morning. Extremely polite and friendly, the moment I arrived in the seating area he brought me over my morning coffee.

Review collected in partnership with this hotel

Helpful?
Thank paulhF3467LV
Bengaluru, India
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

Good location inside the fraport campus. shuttle services provided. bar and food are OK. rooms are spacious neat and clean. breakfast spread was ok not much for vegetarians like me. TOO EXPENSIVE will go only if NO other hotel is available

Helpful?
Thank srirangarajan
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear srirangarajan, Thank you for rating of your stay with us. We are glad that you enjoyed our great and well designed rooms and our shuttle service. We are sorry that we could not convince you with our breakfast. Many of our guests appreciate our breakfast buffet consisting of fresh and regional products and recently we offer vegetarian and vegan... More 

Jerusalem, Israel
1 review
Reviewed 1 week ago

Close to the airport, beautiful hotel, great rooms. A very good choice in Frankfurt - especially if you need to catch a flifgt and interested in a comfterblae, clean and beautiful hotel with really good service.

Review collected in partnership with this hotel

Helpful?
Thank 976haimp
Nairobi, Kenya
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Stayed at the hotel for 5 days in early November. Spa department is very nice and clean, everything works. Gym is a bit small but has the essentials, so works fine. Tried the lobby restaurant a few times. Service was nice and food good, except for the pizza which was nothing special. Also tried the restaurant just outside, which had... More 

Helpful?
Thank Nysa_Nystrom
Goffs Oak
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Shuttle bus is infrequent and was late. Not much fun standing in the rain waiting for pick-up. Return to terminal was also late leaving. An adverttised frequency of every 20 minutes for such a short distance is poor. A smaller more frequent bus (like used for the groups other hotels) would have been more welcome than the almost empty coach.

Review collected in partnership with this hotel

Helpful?
1 Thank D809SBrobertw
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear D809SBrobertw, Thank you for taking time and rating our hotel on Tripadvisor. We are sorry to hear that you were not satisfied with our complimentary shuttle service. Many of our guests appreciate the free shuttle service to reach the airport every 20 minutes on both terminals. We would be glad to welcome you again in our hotel. Best regards... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $103 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Green Hotel in Frankfurt
#5 Spa Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Airport Hotel staff and other travellers.
12 questions
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Denver, Colorado
2 months ago
Coram, New York
9 months ago
Victoria, Canada
San Diego, California
over a year ago

See all questions (12)

Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I once got upgraded to the executive suite. Very nice views towards Frankfurt.”
 of 5 bubbles sashathekid, 1 Dec 2016 | Read review
“maybe try a room with the park view, could be that they are more silent.”
 of 5 bubbles Nysa_Nystrom, 24 Nov 2016 | Read review
“skip the breakfast and get it at the airport”
 of 5 bubbles AucklandKat, 18 Nov 2016 | Read review
“None as you look out at buildings”
 of 5 bubbles 801AlanB, 16 Nov 2016 | Read review
“request non smoking rooms”
 of 5 bubbles eee135, 25 Oct 2016 | Read review
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