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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,704 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,748: English reviews
Mumbai
Reviewed 1 week ago

As my title says, the hotel is extremely well maintained and right on the airport. The staff is amazingly courteous, rooms are big and well maintained. The housekeeping is good and the sleep quality is excellent.

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Helpful?
Thank Nikhil R
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Nikhil R, Thank you very much for your great feedback! We believe that a hotel can only be as good as its staff – so thanks a lot for mentioning our friendly and helpful staff. Also, thanks for your commendations about our convenient location right next to the airport and also our housekeeping team. This feedback will be definitely...

Bengaluru, India
Reviewed 2 weeks ago

super quiet spacious neat and clean rooms, airport and train station just few minutes walk makes sheraton frankfurt hotel an ideal one for for those on business trip. the bar is good. Staff were friendly.

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Helpful?
Thank srirangarajan
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear srirangarajan, Thank you so much for your positive feedback. We are very glad to read that you enjoyed your stay overall and it would be our pleasure to welcome you soon again. Best regards from the Airport, Ralf Stresing General Manager

Thann, France
Reviewed 2 weeks ago via mobile

If you you are in transit and have a night over at the airport this hotel is very convenient. Within the airport. In addition if you are Marriott platinum you can get an upgrade (as Starwood and Marriott joined).

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Helpful?
Thank blondema36
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear blondema36, Thank you very much for your feedback. We are happy to read that you enjoyed our convenient location right next to the airport. Also, thank you for giving us chance as a Marriott Platinum Member - we really hope that we will see you soon again. Best regards from Frankfurt, Ralf Stresing General Manager

Wailua, Hawaii
Reviewed 2 weeks ago

Located at Terminal 1. Large friendly staff at reception. Room service night menu from 10pm to 6:30am works for me. Complimentary bottled water in a glass container. Free high speed WiFi. The little things add up to a very pleasant experience.

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Helpful?
Thank GlobalPete2010
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear GlobalPete2010, Thank you very much for your feedback. I am glad to read that you enjoyed your stay with us. Sometimes it is the small things that count most, right? It was our pleasure to be your host and we would love to see you soon again. Best regards, Ralf Stresing General Manager

Austin, Texas
Reviewed 2 weeks ago via mobile

Pleased​ to be served by Salem (Senay) who was very attentive and prompt. I've visited this lounge many times and always found it to be great for relaxing with a drink and cigar. The Cuban cigar selection was a less than I would like but they have also very good Davidoff brand cigars. Seating was comfortable for spending hours here....

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Helpful?
Thank jjkay1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear jjkay1, Thank you for your feedback and of course for being such a loyal guest of our smokers bar the Davidoff Lounge. Salem will be more than happy to receive your compliments and she really is a true assett to our team. It would be our pleasure to see you soon again. Best regards, Ralf Stresing General Manager

Newport Beach, California
Reviewed 2 weeks ago

A great great thanks to all the bar Team at the Lobby area.specially mr ben nhila how work at the Counter serving Starbucks coffee a crazy mann a very nice attitude and great smile .the Hotel ist very big and clean cross to the teminal one and to .the guest relation was also nice a think the Lady from asia...

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Helpful?
Thank cohenbit
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear cohenbit, Thanks a lot for your feedback. We are very happy to read that you enjoyed your stay with us. Thank you also for your kind words regarding the courteous service of Mo and Michelle. They will be very happy to receive your commendations. Please come back soon again! Best regards, Ralf Stresing General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

Thank you for a verry nice evening in the Restaurant Taverne. Nice Food :) Nice Team 👌🏽 Special thanks to Marvin D. A amazing helpfull guy. great service and nice wine recomendation from a friendly and absolut funny waitress

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Helpful?
Thank mervecaki
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear mervecaki, Thank you very much for your feedback and of course for visiting our restaurant Taverne. I am glad to hear that my team took good care of you - please rest assured that they, espcially Marvin, will be over the moon to hear your kind words. Thanks again for your feedback. It would be our pleasure to see...

Bangkok
Reviewed 2 weeks ago

Stayed at the hotel 1 night on April 5 th as we got an early flight to catch next day so considered very convenient. Few complaints are about bathroom. Flushing is very hard to press and the shower's hot-cold water doesnt wirk properly.

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Helpful?
Thank Wareemon
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Wareemon, Thank you for your feedback. I am truly sorry that we didn’t meet your expectations during your previous stay with us and that it was influenced negatively. I will take your constructive feedback to heart and I will forward it to the respective department heads. I really hope that we will have the chance to convince you with...

Dublin
Reviewed 2 weeks ago

I stayed overnight in the Sheraton Frankfurt Airport Hotel at the end of January 2017 due to a flight cancellation. The airline provided us with accommodation for one night and a meal. I had a short but pleasant stay in the Sheraton however I've found their customer service appalling and lacking. I left a personal item in the hotel the...

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Helpful?
Thank Brideenie
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Brideenie, Thank you very much for your feedback. I regret that we were not able to provide you with the professional level of service you have wished for. We hold regular training programs for the whole hotel staff throughout the year and therefore I am very concerned to read your feedback. Please rest assured that we will provide re-training...

Portland, Oregon
Reviewed 3 weeks ago

The location couldn't be better, just above the Lufthansa business class check-in. Incredibly convenient, very well appointed. Great place to spend an overnight between long flights. Highly recommend!

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Helpful?
Thank mkaiser358

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $138 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it is not worth the money to pay to stay in this hotel”
  • it is not clean and disaster towels
598ghazaleha, 19 Apr 2017 | Read review
“Rooms facing the airport and runway nice view”
lsavaresse, 14 Apr 2017 | Read review
“Ask for rooms in the newer wing”
Abraham1_11, 1 Apr 2017 | Read review
“See what is the extra charge for the rooms at the Club Tower”
orrenc2017, 31 Mar 2017 | Read review
“Away from elevators”
derekbI5509NZ, 27 Mar 2017 | Read review
5 of 5