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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,599 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
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Denver, Colorado
Reviewed yesterday NEWvia mobile

I had a long layover in FRA and decided to get a hotel, unfortunately the Hilton didn't have any rooms available until 8am (as I arrived at 6am) but was able to go to the Sheraton and they had a room available for me to us for a day rate of 119€, inc taxes. The bed was comfortable and the...

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Thank Brad B
Burnsville, Minnesota
Reviewed yesterday NEW

This hotel is located near Terminal 2. We landed in Terminal 1 so just had to catch the big yellow bus that travels between the two. Check-in was quick and easy....even at 9am in the morning! Club floor offered breakfast with a nice selection and very accommodating staff. Evening hors d'oeurves were delicious also. Easy location to get into downtown...

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Thank Diane L
Traverse City, Michigan
Reviewed yesterday NEW

Due to an early departure, we chose this hotel at the Airport since it was convenient and offered a room to accommodate a family of four. We booked the quad family room with Club Access. Overall, the room was decent and spacious with adequate bedding, etc. One complaint that seems to have repeated itself throughout our trip to Europe was...

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Thank Kroneo
Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

It is conveniently located within the airport and has all services 24x7 including room service. They also allow late check out at 4 pm and has day rates for shorter layovers. The checkin time was long but they gave us snacks and drinks while we waited. Line for reward members was short but I didn't realize I was in regular...

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Helpful?
Thank Kalalia
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Kalalia, Thank you very much for your feedback. I regret that we were not able to fully meet your expectations and that your room was too hot. Please do not hesitate to share your room number via private message (Facebook, TripAdvisor etc.) with us so that we can do a follow up with our technical department. We really hope...

Reviewed 3 days ago NEWvia mobile

My experience at the Sheraton Frankfurt was exceedingly positive. Amazing crew desk staff Bianca. She is so efficient and diligent and always ready to help.It has always been a warm welcome.Cant say enough good things about this staff. I always look forward to seeing Bianca whenever I am at the Sheraton. She brightens up my day. Wish her goodluck and...

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Helpful?
Thank vanessa f
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear vanessa f, Thank you so much for your feedback. I am very proud tp read ýour kind commendation about Bianca from our crew desk. Believe me, your feedback will brighten up her smile! We all hope to see you soon again. Best regards, Ralf Stresing General Manager

London, United Kingdom
Reviewed 3 days ago NEW

When I arrived and saw the Sheraton and the Hilton hotels side by side, I thought maybe I picked the wrong hotel (the Hilton is much newer/modern looking). However, my room was great and everything seemed new/modern/updated very recently. More importantly, the service was all first class, definitely a step above most chains I've stayed at. I slept great, the...

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Helpful?
Thank Spider447
Mr_Ralf_Stresing, Leiter Öffentlichkeitsarbeit at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Spider447, Wow, such a terrific feedback! Thank you so much for your charming review and your kind commendations about our restaurant Flavors team, our Sports Bar team and also our Davidoff Lounge Team. Good service comes easy when one has such wonderful guests as you. We are really happy to read that you enjoyed your stay and that you...

Reviewed 3 days ago NEWvia mobile

I fly for PrivatAir Lufthansa operations, and therefore get to stay in Sheraton. It's been a year and a half, It's like a second home for me because every week I'm here in Sheraton. And now that it is the time for reviews, I would definitely take an opportunity to appreciate Sheraton staff at the reception (crew desk) Ms Bianca....

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Thank anuragini88
Reviewed 3 days ago NEWvia mobile

Maria and Salem are awesome at the sports bar. Lovely place. Very friendly. Everybody starts talking to each other so easily. The service is outstanding. We were greeted beautifully. We were asked if we were SPG members and were welcome anyway.

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Thank Raj K
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Raj K, Thank you for your feedback. I am glad to read that Maria and Salem took good care of you in our Sports Bar, which indeed is a lovely place to enjoy some drinks after an exhausting day. Please rest assured that your commendation will be shared with both of them. Dear Raj K, it would be our...

Reviewed 4 days ago NEWvia mobile

Right situated at the Frankfurt airport. It is a bit of walk from terminal and there is literally no sign for the hotel. However, everyone you ask they know it really well and can point you to the right direction. The hotel is huge and clean, well kept. The lounge on the top floor offers good drink and food. If...

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Helpful?
Thank Hui L
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Hui L, Thank you very much for your feedback. A big airport, such as in Frankfurt, can be a real jungle when you do not know the area well. The airport operators are the authority in charge of this issue and we hope that we are allowed to add some more signage soon. But I am happy to hear...

Reviewed 5 days ago NEWvia mobile

I have been using the Frankfurt Airport Sheraton for a few years as a base for business in Germany and beyond. The hotel has the perfect mix of efficiency and service. While it is big, I recommend to book a Club level room with lounge access. This gets you a very personalized experience, with a dedicated check-in and service desk....

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Helpful?
Thank Thomas D
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Thomas D, Thank you so much for your feedback and of course for your loyalty. I am pleased to hear that you choose to stay with us for a few years as a base for business in and beyond Germany. Furthermore, thank you so much for your kind commendation about our Sheraton Club. I am very glad to read...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $139 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Reservation Options:
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Silence to the extreme (for external noises)”
 of 5 bubbles Teedeegee, 9 Feb 2017 | Read review
“book an Executive room”
 of 5 bubbles DietmarF_12, 7 Feb 2017 | Read review
“Nice easy walk to the terminal for morning flight”
 of 5 bubbles U9923TWdanielh, 6 Feb 2017 | Read review
“As a SPG platinum member I have always received a renovated room”
 of 5 bubbles 871yas, 17 Jan 2017 | Read review
“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
5 of 5