We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.

Mercure Hotel & Residenz Frankfurt Messe

Save
Share
Voltastr. 29, 60486 Frankfurt, Hesse Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Priceline
View all 16 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (237)
Room & Suite (67)
Dining (34)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Hotel & Residenz Frankfurt Messe
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#102 of 308 hotels in Frankfurt
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Perfect for business travelers and trade-fair visitors: The Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage.
Read more
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, German
842Reviews6Q+A44Room tips
Traveller rating
  • 144
  • 363
  • 221
  • 67
  • 47
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Erik M wrote a review Oct 2021
Lindau, Germany370 contributions86 helpful votes
Comfy rooms and helpful staff. The bathroom was quite luxurious though some of the room furniture could be updated. The bed was very comfortable. I'm always glad when a hotel offers room service breakfast, which they do. It makes for a relaxing start to the day.
Read more
Date of stay: October 2021Trip type: Travelled on business
Helpful
Share
Jim K wrote a review Aug 2021
London, United Kingdom6 contributions6 helpful votes
We stayed two nights in a superior room with a double bed and a sofa bed, it was spacious and the beds comfortable enough, though the air conditioning didn't seem to be working - it made noise when turned on but the air coming out was not cold. The restaurant was good - the food in the evening was excellent, with very generous portions, and the staff friendly and attentive. Check-in was good, with a warm welcome, but the man who worked on the reception at night was extremely unfriendly. At check-in we were given vouchers for 3 items from the snack area in reception, but when I went to redeem them he angrily refused, saying we should never have been given the voucher as we hadn't paid an additional 20 euros at check-in - it was hardly our fault that a mistake like that had been made, but he seemed determined to blame me! He was similarly unfriendly when my key card stopped working and needed to be reset, again something that I couldn't really help. The car park is a bit overpriced at 25€ a night, have stayed at other Mercure and Accor hotels on this journey where it has been less than half that. If you have a car it might be worth looking for nearby street parking as it's a fairly quiet area.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
AddieParis wrote a review Aug 2021
Paris, France65 contributions27 helpful votes
Very comfortable suite on the fifth floor, with a balcony overlooking the garden at the back. Quiet, because not on the road. Coffee machine, minibar, two bathrooms, very light and spacious. It’s not in the centre of town. Another positive: free parking around the hotel if you look carefully.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
Share
Colum C wrote a review Aug 2020
6 contributions
It’s clean. Mostly quiet. Made the mistake of staying the weekend and there is no restaurant, no bar, no room service. Also very very limited shops restaurants open in the immediate locale. Apparently I have to say more to appease trip advisor. So the rooms are very hot and the AC can’t cope on a hot day.
Read more
Date of stay: August 2020Trip type: Travelled on business
Helpful
Share
Response from Olaf Schneider, Other at Mercure Hotel & Residenz Frankfurt Messe
Responded 3 Sept 2020
Thank you for your feedback and the positive remarks for your last stay. We regret that your experiences with your stay did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards,
Read more
GEOVANA A wrote a review Feb 2020
Luxembourg135 contributions77 helpful votes
Mercure Hotel & Residenz Frankfurt Messe, impeccable CLEAN! Second time at this hotel , i am still amazed of the cleanliness and set up in the room. Congratulations to Hotel Manger and Staff! Excellent job! Reception very friendly, helpful and understanding of guest needs. Restaurant service needs better guest service oriented. Even if guest is sent by Lufthansa due to cancelled flights, they should honor the service same as normal guest. The dinner voucher 20 euro is only worth a pasta plate and a small water, as per restaurant service. This should be looked into, as its not fair.
Read more
Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from Olaf Schneider, Other at Mercure Hotel & Residenz Frankfurt Messe
Responded 29 Feb 2020
It was our pleasure to have you as our guest again! Thank you very much for the excellent reating, the nice Feedback on the staff, and also for your critique and suggestions on improvement regarding the restaurant service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Olaf Schneider General Manager
Read more
Previous
123456
PRICE RANGE
USD 68 - USD 134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure hotel and residenz frankfurt messe, mercure hotel residenz frankfurt messe
LOCATION
GermanyHesseFrankfurtInnenstadt / Bockenheim
NUMBER OF ROOMS
424
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure Hotel & Residenz Frankfurt Messe
Which popular attractions are close to Mercure Hotel & Residenz Frankfurt Messe?
Nearby attractions include Senckenberg Natural History Museum (Naturmuseum Senckenberg) (0.9 km), Bockenheimer Warte (0.9 km), and Messeturm (1.1 km).
What are some of the property amenities at Mercure Hotel & Residenz Frankfurt Messe?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Hotel & Residenz Frankfurt Messe?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Hotel & Residenz Frankfurt Messe?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Hotel & Residenz Frankfurt Messe?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Mercure Hotel & Residenz Frankfurt Messe?
Conveniently located restaurants include African Queen, Restaurant Namaste India, and Immer Satt.
Are there opportunities to exercise at Mercure Hotel & Residenz Frankfurt Messe?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Mercure Hotel & Residenz Frankfurt Messe?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Hotel & Residenz Frankfurt Messe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Hotel & Residenz Frankfurt Messe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Hotel & Residenz Frankfurt Messe?
The staff speaks multiple languages, including English and German.