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Am Zoo Hotel

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103 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Reviewed 20 October 2016 via mobile

The hotels location is excellent in the middle of Frankfurt, close to enchanting restaurants of Berger street. Rooms have not been renovated since many year s. Bathrooms are tiny, oldfashioned and one could have some doubts concerning cleanliness. Nevertheless the people were very friendly and supportive.

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Helpful?
Thank wmatrip
Mumbai (Bombay), India
Reviewed 18 September 2016

Good clean rooms. Location is a stone throw away from Frankfurt Zoo. Paid Wifi. No restaurant. Clean linen. Sub standard toiletries. Extremely courteous and customer centric staff at the front desk. Genuinely willing to help. Travelling by Metro from teh airport to the hotel requires to change 2 times

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Thank Clarence_Aarav
Delft, The Netherlands
Reviewed 22 July 2016 via mobile

They ask an unreasonably high price for Wi-Fi, even though they advertised it as being free. As a foreigner it was cheaper to use my mobile networks instead. Also, they can't let you stay there if you don't let them copy your passport. Because of police-related stuff they tell you. Beware of possible identity theft at this place. Location and...

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1Thank JeroenRos
Brightlingsea, United Kingdom
Reviewed 30 June 2016 via mobile

Worst hotel I have ever stayed in for any reason. Location probably OK, internal decor needs a good fire or complete demolition and rebuild. Stains on sheets, dovet, bathroom floor etc. Visited sith three colleagues and we all had a similar view. We won't stay again. Woman on reception didn't ask if we enjoyed our stay. We didn't. See pictures...

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1Thank darenmeek
Province of Verona, Italy
Reviewed 13 May 2016

It has been a good hotel considering the price, lower compared with other hotels in the same area. The room was not bad, and the breakfast has been provided at an absolutely good price. The undeground station is in front of the hotel. The bad aspect is the wifi connection that has to be paid!

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Thank lucas86311
Reviewed 11 April 2016

During the Prolight and Sound fair they charged almost 300 euro for 1 room 2 nights. We paid at arrival. The front desk lady was impolite during the check in formality, unhelpfull, she was taken care of another customer during our check in and put us on hold. She promise that next day she will put our data company on...

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Thank Cristi G
A TripAdvisor Member
Level Contributor
5 reviews
5 hotel reviews
1 helpful vote
Reviewed 22 March 2016 via mobile

I have just back from the hotel yesterday. ..the hotel location is very near from the shopping area and zeil street close also to the under ground the train station and the zoo. Breakfast is quite good but not much alternatives. The lady at front desk very helpful. The room very small with the smallest restroom i have ever seen...

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Thank A TripAdvisor Member
Kingdom of bahrain
Reviewed 24 February 2016

Hotel located in quit place of Frankfurt , 15 minutes waking to shopping area or just one stop of underground. Underground just under hotel which very easy to reach to your destination. Front of hotel grill restaurant , pizza hot and cofe shop and small cold store . Very near for Boling club and Italian restaurant. In hotel good restaurant...

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Thank Makk30
Birmingham, United Kingdom
Reviewed 25 October 2015

We stayed here on a recommendation while visiting friends, a very warm welcome from the lady on reception and a room in the back part of the hotel. The Location - Brilliant location, very close to tram stop, bakeries and restaurants over the road, two entries to the U-Bahn, one stop away from Konstablerwache so very convenient. Then five minutes...

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Thank CatalinaSuperstar
Swakopmund, Namibia
Reviewed 4 August 2015

Room was clean. Service friendly. Affordable and greatly located in between restaurants, zoo and tram, taxi, Ubahn in front of doorstep. Walking distance to Zeil which is the shopping mile of Frankfurt. Playgrounds around the corner for the kids. Zoo across the road. Breakfast was plenty. Children eat free breakfast. Tip: Hotel is able to offer a 2 day rail...

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Thank Silke H

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Laundry Service
  • Concierge

Additional Information about Am Zoo Hotel

Address: Alfred-Brehm-Platz 6, 60316 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Ostend - Osthafen
Price Range: $76 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Am Zoo Hotel 3*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Am Zoo Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Impolite front desk lady”
 of 5 bubbles cristig2014, 11 Apr 2016 | Read review
“The only suggestion II have is that if you are likely to be disturbed by the occasional "ding" from a passing tram, you should ask for a room at the rear of the main building - but with the windows closed, you can't really hear anything from outside.”
 of 5 bubbles ExpatPlanters, 10 May 2015 | Read review
“Rooms on south side are hot in summer. Ask for room with balcony in summer, so you can open door and let air in.”
 of 5 bubbles MarieChristineFrance, 5 Aug 2014 | Read review
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