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Hotel Hamburger Hof

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#15 of 274 Hotels in Frankfurt
Certificate of Excellence
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631 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Hong Kong, China
Reviewed 3 days ago NEWvia mobile

I stayed at Hamburger Hof for several times, always good & cannot beat it. I requested an early check in & a room at higher floor, they fulfilled. Thanks! Ladies at Reception were charming & welcoming! Helpful for taking care of my parcel which sent there before my arrival. Love the little X' mas decoration at reception area. They placed...

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Helpful?
Thank Fio_1080
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Fio_1080, Thank you very much for your amazing and detailed feedback. We appreciate very much that we could have giving you a feeling of home away from home and your loyality several times. I ceratinly shared your compliments with the entire team which inspires and motivates us to maintain the high level of service we aim to provide. Rest...

Hamilton, New Zealand
Reviewed 1 week ago

Arrived at 9am and was able to check in but room was not ready. As we knew this it was no problem. we left our baggage and off we went to explore the city. At the train station we purchased a Frankfurt card at about €10 which includes metro, bus and tram. Great to hop on and off where we...

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Helpful?
Thank Deeinthekitchen
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Deeinthekitchen, Thank your very much recommending the HOtel Hamburger Hof to other travellers and your loyality. We very much appreciate the time you have taken to share your thoughts with us and that you will return once again because of your great experience with us. I certainly shared your compliments with the entire team which they gratefully received. Please...

Dublin, Ireland
Reviewed 3 weeks ago

My family and I stay three nights at the Hamburger Hof Hotel in Franfurt and I have to highly recommend this hotel. Extremely friendly and competent staff. The hotel was very clean and comfortable. The rooms were spacious and clean, and the breakfast was great and wholesome. The Hotel is in a superb location in Frankfurt, right beside the Central...

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Helpful?
Thank Cead1
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Cead1, WOW- Thank you for rating us with full points and your motivating words regarding your recent stay with us. We very much appreciate the time you have taken to share your valued impressions. It was our pleasure hosting you at Hotel Hamburger Hof. We make every effort to ensure each and every guest benefits from a very pleasant...

Lugano, Switzerland
Reviewed 3 weeks ago

Was a bit astonished, when I arrived as the hotel is just opposite the main train station - an area of the city I perceive as not soo nice. However they were very supportive, when with me to the parking garage in the morning. So overall experience better than expected.

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Helpful?
Thank Kudrun
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Kudrun, Thank you very much for choosing the Hotel Hamburger Hof for your recent stay in Frankfurt. It is a pleasure to read that you enjoyed the customer service and you have left with such positive experience. We are located very central and also in a popular district which is surrounded by many prestigious hotels, international restaurants and trendy...

Bangor, Maine
Reviewed 3 weeks ago

I chose this for its proximity to the train station and wasn't disappointed. It's literally adjacent to the station. Small, clean as a whistle, bright, with friendly helpful staff. Room was small but nicely and efficiently designed with nice linens, black and white photos and brightly colored throws. Everything was new and clean and care for. Breakfast room, adjacent to...

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Helpful?
Thank gfmalone
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear gfmalone, Your time to share your impressions is highly appreciated. We are pleased to have convinced you from the central location as well from our friendly and helpfull team.We are happy you enjoyed the interior design. Your recommendation and future return is a huge compliment for us. All your wishes and requests in regards to your future stay at...

Manila, Philippines
Reviewed 3 weeks ago

This is my second time to stay in this hotel. It remains my favorite location due to its strategic location to Frankfurt HBF main train station. It's just across the street from the HBF and it's such a relief after a long red-eye flight. The room is clean, the bed comfortable. It's really all you need for any stay. The...

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Helpful?
Thank RedwoodFarms
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear RedwoodFarms, First of all thank you for your loyality. We are very glad to hear that you had an enjoyable stay with us and we appreciate the time you have taken to share your experience with us and the other travellers. It is a true pleasure to read about your satisfaction. Every single feedback and all comments for improvement...

Auckland Region, New Zealand
Reviewed 1 November 2016

A lovely boutique hotel in a great location. Train from airport to Frankfurt Main Station, cross road and walk 3 minutes. Although close to train station the hotel itself is very quiet. We will be back next year.

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Helpful?
Thank Ivy075
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Ivy075, Thank you very much for taking the time to write this great review. It was a pleasure to read about your satisfaction and it is be a huge compliment for my team to hear that you will return to us in the near future. We are glad you enjoyed the central location and we met your expactation in...

La Paz
Reviewed 31 October 2016

Everything worked fine. The Hotel is very easy to reach from the train station by foot. The rooms are clean but a little small. The bathrooms is spacious and well equipped. The staff is very friendly.

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Helpful?
Thank Daniel A
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Daniel A, Thank you so much for taking the time to share your valued impressions here on TripAdvisor and rating us with 5 points. It has been such a pleasure to read that all your expectations met during your stay with us. It is a huge compliment for my team to hear that you have felt so well taken...

Reviewed 31 October 2016

I've stayed here a few times and I have enjoyed my stay each time. The breakfast is good and the reception is so friendly and helpful. The hotel is in a great location, 2 min walk to the metro (you can throw a stone and hit it). The beds are nice and comfortable and the bathrooms are large. Won't disappoint.

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Helpful?
Thank Planig
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Planig, It is such a pleasure and a huge compliment for us that you returned a few times due to your satisfaction. In behalf of the entire team we would like to thank you for your loyality and your motivating words. We appreciate the time you have taken to share your impressions with us. Please feel free to contact...

Reviewed 24 October 2016

This is a great hotel for a business trip to Frankfurt. Central location direct next to public transport - a few minutes from the fair in a quite street A very helpful and friendly staff - beautiful rooms and did I mention the great breakfast? They have a fantastic breakfast buffet.

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1Thank Klaus S
PamSis, Leiter Gästebetreuung at Hotel Hamburger Hof, responded to this review

Dear Klaus S, We are very happy that you have left the Hotel Hamburger Hof with such positive impressions and that you had an pleasant and enjoyable stay with us. Thank you for taking the time to share your impressions with us and the other travellors. We hope the impressions of our helpful and friendly staff as well the central...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hotel Hamburger Hof

Address: Poststr. 10-12, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $119 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Hamburger Hof 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Hamburger Hof Frankfurt
Hotel Style:
#10 Family Hotel in Frankfurt
#10 Romantic Hotel in Frankfurt
#17 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hamburger Hof staff and other travellers.
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Questions? Get answers from Hotel Hamburger Hof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all spacious”
 of 5 bubbles Cead1, 15 Nov 2016 | Read review
“View to the train station.”
 of 5 bubbles DanielA180, 31 Oct 2016 | Read review
“location, value”
 of 5 bubbles yw90078, 2 Oct 2016 | Read review
“The upgraded rooms in this reasonably priced hotel are a good value”
 of 5 bubbles davidsZ4618BT, 5 Sep 2016 | Read review
“Room 307 with Balcony”
 of 5 bubbles YLJ2, 27 Jul 2016 | Read review
5 of 5
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