Stayed here to visit Germany’s Christmas markets. Booked in due to points and Platnium status but was really take with the staff. Joanna, Anika and an another colleague dealt quickly and professionally with the minor issues that we presented. The lounge was much better than the u…
The hotel offers what a business traveler needs. Staff is very nice and helpful, seems sometimes a bit disorganized. The facilities are ok but not great. Location is perfect, in walking distance to the main train station.
I have stayed here many times. Rooms are modern and very clean. Executive lounge is very good and service is excellent. Cross bar/ Harold the bartender is excellent as the entire crew there . Great place to grab a drink or coffee and just chill WIFI signal is strong throughout th…
I found the service quite good and attentive. The bar CROSS was very friendly and offered a nice selection and ambiance. The rooms are quite standard and efficient - the bed is particularly comfortable.
The only one thing that is particularly irritating is the lift system - the …
Booked online. Reached much earlier to their schedule checkin time, but it was nice of them to allow me do early checkin. Got a room in no smoking zone. Room was spacious, airy. Complementary breakfast and Wifi was good. Stayed for 3 nights. Staff very professional and smiling.
"Upper floors, non smoking zones preferable."
"Ask for a city view and walk-in shower. Corner rooms are quietest and away from elevators"
"High Room, very nice views over the City"
"Stay away from the rooms next to Club Lounge"
"Ask for a room facing the Frankfurt Messe...this seems to be the best views."