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It's a shame that a hotel with such lovely staff has such poor standards. The main issue was the air conditioning did not work and we spent the week in the hotel day time for conferences night for sleep. It was an uncomfortable experience. My...More
Thank Bekmackey
Response from WelcomeFRA, Leiter Gästebetreuung at Welcome Hotel FrankfurtResponded 1 week ago
Dear Guest,
We have a very nice bistro with delicious food offers in our hotel where our guests can have dinner, snacks or beverages from 2pm until 11pm. Also on Wednesdays and Fridays we have our happy hour from 7pm-8pm for cocktails. Maybe you would...More
It's ranked as a 4star hotel. However as my experience it was a good 3star hotel. The room was quite fine, clean and well designed, but not including facilities of 4star hotel (bathtub, hair conditioner, extra facilities, shoe drawer and shoe cleaning staff were not...More
Thank amirhossein s
Response from WelcomeFRA, Public Relations Manager at Welcome Hotel FrankfurtResponded 17 August 2017
Dear Guest,
Referring to your complaint, we would like to apologize for the inconveniences you have suffered during your stay.
We want to assure you that we always treat our customers with care and friendliness, throughout we are very sorry you have experienced the opposite....More
This hotel is over expectations.
Bedroom are not so spacious, so it's ok for business travel but not for long stay's (only taking in sonsideration my singel bedroom on the 6th floor.
The beds are very good, i would say on the harder side.
Bathroom...More
Thank clifford_radmore
Response from WelcomeFRA, Guest Relations Manager at Welcome Hotel FrankfurtResponded 17 August 2017
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely
For a week end away there is no better place to stay in FF. The rooms are clean, modern and comfortable. The hotel is located only 15 mins away from Central station by public transport and there is plenty of parking space close by. The...More
Thank Michael F
Response from WelcomeFRA, Guest Relations Manager at Welcome Hotel FrankfurtResponded 20 July 2017
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
I staid for one night on a business trip.
ROOM:
- The room itself was basic, if not slightly small. I have been to other hotels in the area which are bigger.
- I asked for non smoking and the corridor stank of smoke, luckily...More
1 Thank AP28
Response from WelcomeFRA, Public Relations Manager at Welcome Hotel FrankfurtResponded 29 June 2017
Dear Guest,
We aim to please wherever and whenever we can and regret that we were unsuccessful during your recent stay. Please accept our apologies. We will make a note in our system of how important it is for you to be in a smoke-free...More
USDÂ 76 - USDÂ 474 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#40 Romantic Hotel in Frankfurt
#41 Luxury Hotel in Frankfurt
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
173
Reservation Options
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