Hampton by Hilton Frankfurt City Centre East
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About
See why so many travellers make Hampton by Hilton Frankfurt City Centre East their hotel of choice when visiting Frankfurt. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Close to some of Frankfurt's most popular landmarks, such as Eiserner Steg (1.0 mi) and The Hauptwache (1.3 mi), Hampton by Hilton Frankfurt City Centre East is a great destination for tourists.
Rooms at Hampton by Hilton Frankfurt City Centre East provide air conditioning, and guests can stay connected with free wifi.
You can also enjoy a fitness center and free breakfast while staying at Hampton by Hilton Frankfurt City Centre East.
When you’re feeling hungry, be sure to check out Mon Amie Maxi, Restaurant Francais, and Restaurant Sevres, which are some French restaurants that are popular with locals and out-of-towners alike.
If you are interested in exploring Frankfurt, check out one of the art museums, such as Staedel Museum, MMK Museum of Modern Art (MMK Museum fur Moderne Kunst), and Schirn Kunsthalle.
At Hampton by Hilton Frankfurt City Centre East, your comfort and satisfaction come first, and they look forward to welcoming you to Frankfurt.
Location
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From what I could tell the hotel was relatively modern and clean (though, I have seen seen more recently refurbed Hamptons). The reception area was relatively spacious - both the desk and seating area. The room was big enough and the bed was fine. Bathroom had some basic toiletries. You could definitely hear people outside the doors, but given my hours there, this wasn’t an issue. I don’t think the A/C was actually adjustable apart from on/off. Could’ve done with more sockets and it had no USB charging ports.
I was checked in very quickly, in a minute really, and none of my IDs etc. were really checked, presumably because it was arranged by the airline. Found the receptionist a little.. blunt upon check-in, but a lot more accommodating by the morning.
Breakfast started too late for me to have it, but reception did provide apples and bananas before our taxi call time. Reception also offered to arrange the taxi, who I’m pretty sure also happened to be the receptionist’s friend (the guy was also there during my check in just chatting), but this isn’t an issue as far as I’m concerned as we got to the airport on time and our taxi was comped by the airline. I will say that my Bolt at 11pm cost me just under 30€ whereas this taxi cost almost double that - may have been the time, provider and the fact there was four of us, but just to mention. The ride is about 20 minutes.
Cons: the room was quite small but above all with little support, so the 3 of us struggled to place our things. The breakfast had almost 0 lactose-free items (they have milk on request)... it would have been ideal to have some biscuits. The breakfast staff is very friendly but the tables should be cleaned more frequently. The somewhat distracted cleaning lady entered without knocking. ouch ouch. Having traveled a lot there are some details that, if improved, could make the stay even more pleasant. Overall though I would go back.
First, they should have apologized because they have failed to keep an eye on the product that they are selling. And I would not eat an unsealed chips for safety and food hazard. They should have taken it as an opportunity to ensure that this will not happen again instead of treating a guest in a very humiliating way.
We did not expect this, the reason we chose the property was that we had a good experience when we visited Hampton Inn in Nur Sultan early this year.
Despite a warm welcome at the time of check-in, this incident gave us a negative impression as it mean the property does not do a regular check on the food items they sold.
It's both a sad and very disappointing experience as this is the end part of our holiday vacation. I Wouldn't have to complain if they have handled the situation apologetically.
Breakfast is excellent. Many options of good quality. The only issue for me
was the uneven service in the front desks. Some people on the staff, a person from Greece for instance, were really helpful and kind. However, when switching for a new shift, other staff members would take over and their service attitude was terrible.
I think you can have something a little better for the price, but in any case, I would recommend this hotel as a fairly good option in Frankfurt.
"Just be aware there is a panic button next to the light switches by the bed. It has a red indicator light on it. Don't push it lol"Read full review
"Make full use of the U6 and the regional rail services - U6 also has changes available to a number of big stations elsewhere in Frankfurt."Read full review
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