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Empire Riverside Hotel

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#23 of 318 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Empire Riverside Hotel
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1,131 Reviews from our TripAdvisor Community

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Showing 241: English reviews
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Southampton, United Kingdom
Reviewed 5 days ago NEWvia mobile

Had a meeting at the Empire Riverside Hotel in one of their conference rooms. Nice room. Large conference table. Large screen TV with connections for laptops to doing presentations. There was tea and coffee as well as water and other soft drinks such as coke and fruit juices. We had to extend our meeting time by two hour which the...

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Helpful?
Thank Polo_and_Marco
Malmo, Sweden
Reviewed 19 March 2017

If you like views, this is the place for you. The hotel is beautifully situated, overlooking the main port of Hamburg. Make sure you book one of the rooms high up. They cost a little extra but are so worth it. When at the hotel, you have the best part of Hamburg right outside your door. There's an abundance of...

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Helpful?
Thank Magnus O
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear "Magnus O", First of all we like to thank you for your stay at our Empire Riverside Hotel and for your review. This is very important for us to improve our service. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept and especially the view at...

Reviewed 18 March 2017

Thanks to the union of Berlin's airports (time for some tough action by the German Government to deal with these unacceptable unions which this time just in one day disrupted the travel of about 24000 people, including many foreigners) we had to take an ICE train from Berlin to Hamburg to catch flights to Bari and Barcelona the next day...

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Helpful?
Thank TVVOPINION
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear "TVVOPINION", Thank you for your great words after your stay at the Empire Riverside Hotel. Your feedback is highly appreciated. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see you have found our service quality worthy of mentioning. We will remit your feedback about the room-service...

Freiburg im Breisgau, Germany
Reviewed 26 February 2017 via mobile

Stayed over a long weekend. The location is great, close to the reaper bahn., fischmarkt and anything else worth seeing is pretty much in walking distance. The room i had was on the 14th floor. Excellent view of the harbour when the fog lifted... ceiling to floor windows. No noise from the club upstairs. Didn't have breakfast any morning ,...

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Helpful?
Thank Eire72
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear "Eire72", Thank you very much for getting in touch with us after your stay at the Empire Riverside Hotel and share some nice impressions to us and others. It is an absolute delight to know that you enjoyed your stay with us. We would be very happy to welcome you one day again in the Empire Riverside Hotel. Kind...

Reviewed 11 February 2017 via mobile

The Empire Riverside is an excellent place to stay for your Hamburg visit. If you can get a room above the 5th floor in the direction of the harbor the view is magic at night. Don't miss out to have a drink at the 20up bar looking out over town.

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Helpful?
Thank Johan B
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for sharing your honest impressions to us. We are happy to read that you had a great stay at the Empire Riverside Hotel and enjoyed the atmosphere as well. We would be very happy to welcoming you back for your next travel to Hamburg! Kind regards from the harbor of Hamburg Jana W. - Guest...

Reviewed 22 January 2017 via mobile

Hotel was nice however staff were not particularly attentive. We checked in and the receptionist originally thought we were only staying for one night, then we were charged a 100 Euro deposit for our two night stay which I was not made aware of before booking hotel. Our room and view was nice, although whether it was worth the wait...

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Helpful?
Thank Jemma S
Jana W, Guest relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you very much for your Feedback. It is very important for us to get a direct Feedback from our guests. This gives us the opportunity to improve our skills daily. We apologize for the inconvenience during your stay and hope that you had nevertheless a good time in Hamburg. Our 20up Bar is very popular and...

NY NY
Reviewed 4 January 2017 via mobile

The Empire Riverside Hotel is a hip and modern hotel located near the late night party spots of Hamburg. I was traveling with two girlfriends- we are all in our 30s. The rooms are spare and modern, but have everything you need to be comfortable. The area can be a bit seedy- on our trip outside of the hotel, a...

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Thank armengem
Jana W, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We apologize for the inconvenience during your stay and hope that you had nevertheless a good time in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel. Kind regards Jana...

Blagnac, France
Reviewed 11 December 2016 via mobile

As usual my room was big and clean. Always a little attention and this time it was Lindt chocolates! The fitness room is a bit small but is enough for a short stay. The ham man an sauna are good. Only a spa could be missing to be perfect. The bar remain amazing. Even if prices are a bit expensive,...

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Thank rougenet
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel.

Pontypool, United Kingdom
Reviewed 2 December 2016

This was my second stay at the hotel this year. I chose it because it was in easy reach of the concert venue we were visiting. The hotel is a little expense for some but, by Hamburg standards, is very reasonable.The hotel also offers river views but you have to select this option when you book. It is a very...

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Thank JeffParry
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. We would be very happy to welcome you one day again in the Empire Riverside Hotel.

Reviewed 20 November 2016 via mobile

That's really nice hotel for people who want to have a great breaktime in the weekend at Hamburg. The room is spacious and have a great view! Super The hotel near to the harbour, nightclub, fish market restaurant, hardrock cafe, Madame Tussaud (Panoptikum - Das Wachsfigurenkabinett) and the hotel has A Rooftop bar which a fascinating view to the harbour....

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Helpful?
Thank Martin G
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are very happy to hear that you had a pleasant time with us here in Hamburg. The great views into the harbor and the ground-deep window fronts are two of our main trademarks. It’s nice to read...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Empire Riverside Hotel towers 90 meters above the River Elbe and dominates the skyline of Hamburg harbour. The hotel is located in a unique position high above the St Pauli Landungsbrücken in a triangle between the Hafen City, Elbchaussee and downtown Hamburg. Guests have immediate access to the city center and the port, and can watch ships entering and leaving the harbour from their beds. The Empire Riverside Hotel has 327 rooms starting from the fourth floor up to the twentieth floor. Most of the rooms are offering floor-to-ceiling panorama windows, extra-large beds, air conditioning, flat screen television, wireless internet, minibar and safe. The hotel restaurant waterkant serves international maritime cuisine and guests are welcome to watch chefs preparing the food in the show kitchen. There are two hotel bars: DAVID'S Bar & Lounge looking out onto Davidstrasse and the nightlife passing by, and the Skyline Bar 20up, offering an unrivaled panorama view overlooking the River Elbe and the Port of Hamburg. The RIVERstyle fitness& spa features cardio training machines, sauna, steam bath and Kneipp basin on a total of 200 square meters. The Empire Riverside Hotel is located in St. Pauli with acces to Underground and S-Bahn train in only 5-minutes-walk. ... more   less 

Additional Information about Empire Riverside Hotel

Address: Bernhard-Nocht-Strasse 97, 20359 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $186 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Riverside Hotel 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Empire Riverside Hamburg
Hotel Empire Riverside
Hotel Style:
#10 Spa Hotel in Hamburg
#20 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#35 Family Hotel in Hamburg
#41 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Empire Riverside Hotel staff and other travellers.
5 questions
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Essex, Connecticut
1 month ago
Hillsdale, New Jersey
over a year ago

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Questions? Get answers from Empire Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with harbour view”
TVVOPINION, 17 Mar 2017 | Read review
“Select the river view option for your room.”
JeffParry, 2 Dec 2016 | Read review
“Don't select rooms on 20th or 19th floor because of noise”
floflo5896, 17 Nov 2016 | Read review
“Ask for a harbour view when you check-in”
julienb300, 5 Jul 2016 | Read review
“Ask for corner room.”
577svetoslavt, 27 Jun 2016 | Read review
5 of 5