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The Rilano Hotel Hamburg

380 reviews
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Traveller (206)
Room & Suite (115)
Dining (20)
Overview
  • Excellent35%
  • Very good51%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“elbe river”(13 reviews)
“business hotel”(10 reviews)
“ferry takes”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)Write a Review
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24
48
16
5
3
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24
48
16
5
3
Show reviews that mention
All reviewselbe riverbusiness hotelferry takesmassive shipsbig containercontainer shipsbusiness tripcity centrevisited this hotelhotel locatedpublic transportwifi connectionfantastic hotelcomfortable hotelbreakfast was excellentpleasant stayperfect location
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1 - 5 of 96 reviews
Reviewed 9 December 2017 via mobile

A very modern clean spacious and tidy room with good aircon - contains some of the facilities that you would normally only expect in an executive suite like tables, chairs, phone, tablet. Comfortable bed. Fair free WiFi 33Mb/s free drinks in fridge, awesome shower. A...More

Thank Carl H
Response from janc220, General Manager at The Rilano Hotel HamburgResponded 12 December 2017

Dear Carl H., thank you for beeing our guest at the river. We love to hear that you enjoyed your stay with us - that makes us smiling too - We are looking forward to welcome you again. Best regards Jan-Nicolas Corbach General Manager

Reviewed 30 November 2017 via mobile

It seems most of the visitors are business people somehow related to Airbus. Rooms are nice. River Elba view is great! Some very big cargo ships are occasionally passing by. Food is good. Breakfast selection is decent. Hotel has local sparkling wine available. The croissants...More

Thank Egons B
Response from janc220, General Manager at The Rilano Hotel HamburgResponded 12 December 2017

Dear Egons B,, thank you for beeing our guest in Hamburg. We are sorry for the invonveniences you had with the taxi. We spoke with our team, they will have a closer look to taxi-orders. Since December we are working with a new high speed...More

Reviewed 22 November 2017 via mobile

The standard internet is 0,5 mbit - so basically NO internet. If you book 6 EUR for up to 40mbit you get 0,1mbit. The second day it was better but unstable, so you still cannot work. Not to be recommended for business trip.More

Thank h20221
Response from janc220, General Manager at The Rilano Hotel HamburgResponded 26 November 2017

Dear janc220, thank you for being our guest in Hamburg. We are sorry for the inconvenience you had during your stay. But we have good news for your next stay: we have new WiFi, which is faster and better for business work. We are looking...More

Reviewed 20 November 2017 via mobile

Went to that hotel for a large weekend. Absolutely nothing to complain about! Very friendly and helpful staff starting at the check in, over housekeeping until restaurant. Everything clean and perfect! It is a bit far away from the city center, but if you like...More

Thank RonnyVonZglinicki
Response from janc220, General Manager at The Rilano Hotel HamburgResponded 22 November 2017

Dear Ronny Von Zglinicki, thank you for being our guest in Hamburg. Your positiv Feedback made us proud and happy to be your host. We are looking forward to welcome you again. Best regards Jan-Nicolas Corbach General Manager

Reviewed 16 November 2017

Two night stay to visit Airbus. Location was great to see customer and river setting is nice. Service in the bar was very slow. Breakfast was excellent. Wifi connection was horrible. There is not much to enjoy in the area.

Thank Moss76
Response from janc220, General Manager at The Rilano Hotel HamburgResponded 18 November 2017

Dear Moss76, thank you for being our guest in Hamburg. We are looking forward to welcome you again. Best regards Jan-Nicolas Corbach General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 100 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Business Hotel in Hamburg
#47 Romantic Hotel in Hamburg
#55 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 100 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Business Hotel in Hamburg
#47 Romantic Hotel in Hamburg
#55 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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Traveller (206)
Room & Suite (115)
Dining (20)
Hotel & Grounds (176)
Bathroom (22)
Business Centre & Event Rooms (8)
Questions & Answers
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Room Tips
"Ask for a room overlooking the Elbe"
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"Take a room on the north side to have a great view on Elbe."
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"Take a river facing room!"
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"Elbe view is perfect"
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