We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Hamburg

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Holiday Inn Hamburg
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

628 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 196: English reviews
Vihti Finland
Reviewed 2 weeks ago

Stayed in this hotel on several occasions for business and due to the location keep coming back. The summer time did not always prove a functional air conditioning and the room was quite hot but the last stays have been very much acceptable - Great improvement seen there. The hotel itself is slightly distant from the Hamburg city center. The...

 Report
Helpful?
Thank Mikko E
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Mikko, Thank you for your feedback. We are happy you enjoyed your stay with us and will forward your feedback to our staff at the Pub "Windfang". Hope to welcome you back soon! Best regards, Daniela Gorres (Guest Relations Manager)

Holbaek, Denmark
Reviewed 4 weeks ago via mobile

Nice hotel, nice room (Got upgraded to executive) Big clean room with all you need. And if you're missing something you just have to ask for it, and the staff will do all they can to find it! We really enjoyed our stay, and will definitely be the hotel we book if we come back to Hamburg.

 Report
Helpful?
Thank TanjaGranberg
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Tanja, Thank you for your feedback. We are happy you enjoyed your stay with us. Hope to welcome you back soon! Best regards, Daniela Gorres (Guest Relations Manager)

Helsinki, Finland
Reviewed 24 October 2016

This is a large property for Holiday Inn. Located pretty much in the middle of nowhere this dated hotel is a not what I expect from the modern Holiday Inn chain it is turning out to be in many parts of Europe. Hotel has a small indoor pool which seemed very crowded and busy. We were in the 15th floor...

 Report
Helpful?
Thank seen99countries
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guests, Thank you for your feedback. We are sorry we did not met your expectations and would be happy to convince you of our services during another stay with us. Best regards, Daniela Gorres (Guest Relations Manager)

Jerusalem, Israel
Reviewed 20 October 2016

Crowded hotel, far from city center and from the nearest bus stop. Large room and bathroom. Good breakfast. Friendly staff, but too busy to reach them. Almost always there is a queue in front of the Reception.

 Report
Helpful?
Thank Reuven M
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Reuven, Thank you for your feedback. Our Holiday Inn Hamburg is located near the city center, only a short 10 minutes busride away from the main station. The nearest bus stop is only 250 meters away. Our reception will be happy to assist you with the right directions. Best regards, Daniela Gorres (Guest Relations Manager)

izmir
Reviewed 18 October 2016

I have priority clup membership and stayed there several times and this time disappointed a lot. First of all, I forgot my hair brush and called reception twice for a hair comb, waited 20 minutes no one bring it. Finally time to leave from room and still nothing. I tried make up my hair with my fingers and seen some...

 Report
Helpful?
Thank meltem e
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Meltem, Thank you for your feedback. We are sorry we did not met your expectations. If you forgot something, our reception will be happy to provide you with these "forgot something"-items right at the front desk. Here you can easily pick up your towel or bathrobe for the pool. We would be happy to convince you of our services...

United Kingdom
Reviewed 15 October 2016 via mobile

This has to be one of the best hotels I have ever stayed in and I was to thank everyone there for making it so good. From th check in to the suite on the 18th floor, the food etc, faultless. Having read the reviews I was a little worried, but I was wrong. I was upgraded to a suite,...

 Report
Helpful?
Thank jeffswork
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Jeff, Thank you for your fantastic feedback. We really appreciate this and will certainly share it with our staff members. We are looking forward to welcoming you back soon. Best regards, Daniela Gorres (Guest Relations Manager)

Bangkok, Thailand
Reviewed 13 September 2016

Holiday Inn Hamburg is a massive complex, one tower of 18 floors and some rooms in a connected annex building, where another hotel (Bridge Inn) is plus a serviced apartment complex (Elbresidenz). I have stayed in this hotel quite a number of times over the last months, as I am often in Hamburg. The rooms are dated, whereas tower still...

 Report
Helpful?
Thank RoninBKK
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear RoninBKK, Thank you for your feedback. We are sorry we could not meet your expectations. Please rest assured that we will talk about your feedback with our staff and that we would be happy to convince you to the fullest during another stay with us. Best regards, Daniela Gorres (Guest Relations Manager)

Limassol, Cyprus
Reviewed 9 September 2016

We visit this hotel for business trip and it was a good choice because it was near to the center and the rooms was comfortable with the luggage. The breakfast was exscellent and the rooms was very clean. The only proplem is that our room was very far away from the reception and the restaurant.

 Report
Helpful?
Thank Andreas E
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Andreas, Thank your very much for your feedback. We really appreciate this and we are looking forward to welcoming you back soon. If you want to be closer to the reception, the pool and the restaurant, please do not hesitate to contact our reservations department, so the we can find the right room type for your next stay with...

Reviewed 30 August 2016 via mobile

This hotel is so outdated, broken down and dirty. I would move to a different hotel right now if I didn't have to stay right here because of work obligations. Just sad. Rug is nasty. AC sucks even though they charge you extra for it. The bathroom is just a hair away from being gross. The location is on a...

 Report
Helpful?
1Thank Christine M
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Chrisine, Thank you for your feedback. We regret that we could not meet your expectations. The Holiday Inn Hamburg is located close to the city on the Elbe bridges and the green peninsula Entenwerder. Our hotel offers rooms of different categories, which differ in size and equipment. The rooms from the Standard Plus category offer all air conditioning. If...

Reviewed 26 August 2016 via mobile

Too much people at this enourmous hotel. It seems it is two or three hotels at one place. The rooms are big although little old, but clean and confortable. Bathroom a typical german hotel. Restaurant is good. Lots of things to choose and diner and breakfast are well done. Paid parkig and in the corner there are some restaurants to...

 Report
Helpful?
Thank Eryvan
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Eryvan, Thank you for your feedback. We are sorry we could not convince you to the fullest and would like to know what to chance to make your next stay a comfortable one. Best regards, Daniela Gorres (Guest Relations Manager)

231 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (163)
Viewed
Bathroom (16)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (32)
Viewed
View from Room (18)
Viewed
Hotel & Grounds (22)
Viewed
Dining (2)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (68)
Viewed
Room/Suite (28)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (12)
Viewed
Dining (4)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hamburg hotels
3.1 km away
Holiday Inn Express Hamburg City Centre
0.2 km away
Bridge Inn Hotel
Bridge Inn Hotel
#195 of 319 in Hamburg
157 reviews
3.2 km away
Crowne Plaza Hamburg - City Alster
Show Prices
Show Prices
Show Prices
0.2 km away
Elbbrucken Hotel
Elbbrucken Hotel
#218 of 319 in Hamburg
39 reviews
2.7 km away
Novotel Hamburg City Alster
10.3 km away
Mercure Hotel Hamburg am Volkspark
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more   less 

Additional Information about Holiday Inn Hamburg

Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Region: Germany > Hamburg
Price Range: $98 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hamburg 4*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Travelocity, Priceline, HotelTravel.com and IHG so you can book your Holiday Inn Hamburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hamburg Hotel Hamburg
Hamburg Holiday Inn
Hotel Style:
#66 Luxury Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hamburg staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Holiday Inn Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for air conditioned room since there are two types available”
 of 5 bubbles Mikk0E, 23 Nov 2016 | Read review
“high floor - not next to the fire escape/smoking area.”
 of 5 bubbles seen99countries, 23 Oct 2016 | Read review
“If you prefer a bathroom with a shower rather than a tub - ask for it at the reception.”
 of 5 bubbles 973reuvenm, 19 Oct 2016 | Read review
“Non harbour view (noise), upper floor.”
 of 5 bubbles RoninBKK, 13 Sep 2016 | Read review
“Anything not by the autobahn.”
 of 5 bubbles Jc76jeremy, 20 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay