We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsgreat locationopen plan bathroommodern hoteleuropa passagecentral stationsuperior roomexcellent hotelrain showercomfortable bedthe main shopping areawalking distancecoffee machinegreat showergood sizegreat roomroom was largetown hall
I must admit it was a magnificent stay. Room was perfect. But also staff was extremely efficient, friendly and professional. Room service was quick and the food was good. Reception staff were very helpful: Jorge, Giacomo, Alex and Mónica. Thank you all.
I believe i have stayed at your hotel at least 30 times since you opened about 2010. It was a very nice hotel. Location is perfect. But today and over the last years thinks are getting bad. Nothing wich is broken is fixed. Even if...More
Thank lars m
Response from BarceloHamburg, other at Barcelo HamburgResponded 4 weeks ago
Dear Lars M,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent and past stays at our Barceló Hamburg hotel. It is only through feedback such as yours that we are able to maintain and improve...More
I stayed at this property for 1 night on a business trip. Slepy at the room 205. They are undergoing some renovations on that floor so I would suggest you ask for a higher one. Also, the view wasn’t great. On the other hand tho,...More
We were very disappointed, as were other guests at Christmas in this hotel. The staff seemed to be young, untrained fill-ins who really weren't up to the job, either in the bar or the restaurant. The bar closed whenever the barman felt like it. It...More
Thank Nanny M
Response from BarceloHamburg, Deputy Manager at Barcelo HamburgResponded 15 January 2018
Dear Nanny M,
We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place...More
Stayed only one night for business, I arrived late at night after 11 pm , so you are never sure what to expect at a hotel when you arrive late .
but the staff were very friendly, welcoming and helpful , the hotel was easy...More
Response from BarceloHamburg, Deputy Manager at Barcelo HamburgResponded 13 January 2018
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to reach your expectations.
We are thrilled to read that you felt welcome...More
Response from BarceloHamburg | Property representative |
there is a german restaurant at the same street of the hotel, but if you are looking for a tipical german pub, where it´s noisy and you can get a good beer and a susage or something with potatoes in it, there is a... More
there is a german restaurant at the same street of the hotel, but if you are looking for a tipical german pub, where it´s noisy and you can get a good beer and a susage or something with potatoes in it, there is a pub 10-15 minutes walk from the hotel, the street is called "Lange Reihe" and you can find different restaurants and pubs there.
I hope I could be helpful.