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Barcelo Hamburg

1,691 reviews
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Traveller (324)
Room & Suite (394)
Dining (87)
Overview
  • Excellent50%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(61 reviews)
“modern hotel”(31 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Barcelo Hamburg
Special Offer: Additional 5% off
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,691)Write a Review
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All reviewsgreat locationopen plan bathroommodern hoteleuropa passagecentral stationsuperior roomexcellent hotelrain showercomfortable bedthe main shopping areawalking distancecoffee machinegreat showergood sizegreat roomroom was largetown hall
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11 - 15 of 487 reviews
Reviewed 4 weeks ago via mobile

I must admit it was a magnificent stay. Room was perfect. But also staff was extremely efficient, friendly and professional. Room service was quick and the food was good. Reception staff were very helpful: Jorge, Giacomo, Alex and Mónica. Thank you all.

Thank playaalatardecer
Reviewed 4 weeks ago via mobile

I believe i have stayed at your hotel at least 30 times since you opened about 2010. It was a very nice hotel. Location is perfect. But today and over the last years thinks are getting bad. Nothing wich is broken is fixed. Even if...More

Thank lars m
Response from BarceloHamburg, other at Barcelo HamburgResponded 4 weeks ago

Dear Lars M, Firstly we would like to thank you for taking the time to share your impressions regarding your recent and past stays at our Barceló Hamburg hotel. It is only through feedback such as yours that we are able to maintain and improve...More

Reviewed 18 January 2018 via mobile

I stayed at this property for 1 night on a business trip. Slepy at the room 205. They are undergoing some renovations on that floor so I would suggest you ask for a higher one. Also, the view wasn’t great. On the other hand tho,...More

Thank Opamies
Reviewed 14 January 2018

We were very disappointed, as were other guests at Christmas in this hotel. The staff seemed to be young, untrained fill-ins who really weren't up to the job, either in the bar or the restaurant. The bar closed whenever the barman felt like it. It...More

Thank Nanny M
Response from BarceloHamburg, Deputy Manager at Barcelo HamburgResponded 15 January 2018

Dear Nanny M, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place...More

Reviewed 12 January 2018 via mobile

Stayed only one night for business, I arrived late at night after 11 pm , so you are never sure what to expect at a hotel when you arrive late . but the staff were very friendly, welcoming and helpful , the hotel was easy...More

Thank IanMoore333
Response from BarceloHamburg, Deputy Manager at Barcelo HamburgResponded 13 January 2018

Dear Techman, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to reach your expectations. We are thrilled to read that you felt welcome...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 139 - USD 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Hamburg
#22 Romantic Hotel in Hamburg
#24 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 139 - USD 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Hamburg
#22 Romantic Hotel in Hamburg
#24 Business Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms
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Traveller (324)
Room & Suite (394)
Dining (87)
Amenities (24)
Business Centre & Event Rooms (5)
Questions & Answers
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Stewmason
25 September 2017|
AnswerShow all 2 answers
Response from BarceloHamburg | Property representative |
Dear Sir, there is a german restaurant at the same street of the hotel, but if you are looking for a tipical german pub, where it´s noisy and you can get a good beer and a susage or something with potatoes in it, there is a... More
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Room Tips
"Room 405 was quiet and nice"
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"Avoid like the plague"
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"Ask for the highest floors facing the backyard"
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"Upper floor!"
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