We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sofitel Hamburg Alter Wall

Show Prices
#21 of 319 Hotels in Hamburg
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Sofitel Hamburg Alter Wall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,151 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 741: English reviews
Paris, France
Reviewed yesterday NEW

Sofitel Alter Wall is a nice hotel and very well located. At the beginning, I was really balanced about rating this review: should I put 3 or 2 Stars? Well I have to be fair and put a 3 stars and for several reasons: -Great Location: main shopping street located behind the hotel -Comfortable beds -Great room service (Beef tenderloin...

 Report
Helpful?
Thank Milesbyselim
County Dublin, Ireland
Reviewed 2 days ago NEW

Fast efficient reception; beautiful room with "special requests" observed; superb bathroom ( tub and separate shower area). Location couldn't be better (Christmas markets and restaurants within short walking distance) Concierge (Soren) very helpful and responsive. Excellent breakfast (pricey, if not booked inclusively)....table clearing, freshly squeezed orange juice and sparkling wine, if that's your thing early in morning; attentive pleasant staff....

 Report
Helpful?
Thank 103britap
Paris
Reviewed 2 days ago NEW

We booked this hotel as we have stayed previously in various Sofitels and it is located very close to the Rathaus and the main Christmas market. We had a thoroughly comfortable stay, rather than a luxurious break. As mentioned by previous reviewers on Trip Advisor, breakfast in this Sofitel is a staggering €35 per person. Lucky there are good coffee...

 Report
Helpful?
Thank SidneyParis
uk
Reviewed 1 week ago

This is a fab hotel for the nice centre part of Hamburg. Right next to the Christmas markets and the town hall. The spa is relaxing and the water warm. Beds are amazing, really amazing. Very impressed, no tea and coffee in the room but everything else was really fab.

 Report
Helpful?
Thank meliss1969
Devizes, United Kingdom
Reviewed 1 week ago via mobile

A great place to stay, situated very near the main square near the town hall. Similar to the Sofitel in London. The spa is fantastic has a good gym. The bedroom was great as it had also a sofa big bathroom. I would recommend it.

 Report
Helpful?
Thank paulbe39
Montreux
Reviewed 2 weeks ago via mobile

first of all it once was one of my fav hamburg hotels but beds old on top not enough staff always lines for check in check out, some of bell captain very unfriendly exsp the afrom american guy very rude, roomservice was horrible talking about food quality very sad as it was a sure bet but i guess not anymore,...

 Report
Helpful?
Thank worldtraveller1968
Sofia, Bulgaria
Reviewed 3 weeks ago

This is my favorite hotel in Hamburg but despite this everything that I will share with you is absolutely objective. The hotel has excellent location, three minutes by walk to the heart of the city, to the street with the fancy brands shops and everything needed for you as a tourist. Since more than 6 years for minimum two times...

 Report
Helpful?
1Thank plpeneva
London, United Kingdom
Reviewed 3 weeks ago

Another Sofitel experience and another great review. Having visited a number of other Sofitels around the world, I can confirm the Alter Wall meets high expectations: very central location, great service, comfortable beds and of course style and researched design across the board. I would recommend trying the Spa and also the Magnifique breakfast buffet, super quality in line with...

 Report
Helpful?
1Thank InspirationLondon
Israel
Reviewed 3 weeks ago

Hamburg is sophisticated This hotel is located in the AltStadt, walking distance from most sights. Hotel breakfast is a gourmet delight. Staff very pleasant, espacially the very obliging and knowledgeable concierges. Room and bathroom is large, asked and received overlooking the canal. Will recommend staying on our next visit Hamburg.

 Report
Helpful?
Thank ttourist
Oslo, Norway
Reviewed 3 weeks ago

Have high expectations when booking a Sofitel. Just like in Berlin Sofitel last year, we are very happy with service, quality and friendliness. Particularly impressed by service to our dog, I must say. Important detail for judging the overall impression. We normally use Novotel, but once or twice a year, we offer ourselves the luxury of Sofitel

 Report
Helpful?
Thank Arnulf T

670 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (614)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (157)
Viewed
View from Room (28)
Viewed
Hotel & Grounds (66)
Viewed
Bathroom (70)
Viewed
Dining (27)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (258)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Hotel & Grounds (13)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (21)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hamburg hotels
Park Hyatt Hamburg
#4 of 319 in Hamburg
2,001 reviews
Neustadt
Steigenberger Hotel Hamburg
Neustadt
Renaissance Hamburg Hotel
Renaissance Hamburg Hotel
#34 of 319 in Hamburg
656 reviews
Show Prices
Show Prices
Show Prices
Le Meridien Hamburg
#25 of 319 in Hamburg
1,313 reviews
Neustadt
The Madison Hamburg
The Madison Hamburg
#3 of 319 in Hamburg
913 reviews
Neustadt
Fairmont Hotel Vier Jahreszeiten
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more   less 

Additional Information about Sofitel Hamburg Alter Wall

Address: Alter Wall 40, 20457 Hamburg, Germany
Region: Germany > Hamburg > Hamburg-Altstadt
Price Range: $195 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Hamburg Alter Wall 5*
Number of rooms: 241
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Amex, Travelocity, HotelTravel.com, Booking.com, ACCOR and Priceline so you can book your Sofitel Hamburg Alter Wall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Hamburg Alter Wall Hotel Hamburg
Accor Hamburg Alter Wall
Hamburg Sofitel
Hotel Style:
#9 Spa Hotel in Hamburg
#11 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#18 Luxury Hotel in Hamburg
#22 Business Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Hamburg Alter Wall staff and other travellers.
4 questions
Ask a question
Riverhead NY
Manchester, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Sofitel Hamburg Alter Wall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a canal view room”
 of 5 bubbles ttourist, 13 Nov 2016 | Read review
“Well, all rooms have nice design. This is the top thing I like at this hotel.”
 of 5 bubbles 368nikys, 3 Nov 2016 | Read review
“The hotel is in the city, so you may want a front view.”
 of 5 bubbles Duck1963, 1 Oct 2016 | Read review
“If you can, get a room towards the canal. Try a bath; the tubs are huge!”
 of 5 bubbles PepijnB, 13 Sep 2016 | Read review
“rooms to the side of the Alster River are more quiet than those to the street Alter Wall”
 of 5 bubbles Nicos2109, 3 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay