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25hours Hotel HafenCity

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#8 of 320 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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25hours Hotel HafenCity
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1,278 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Province of Barcelona, Spain
Reviewed 4 days ago NEWvia mobile

I arrived late, kitchen was closed and they were nice enough to whip me up a cesar salad. Great cozy room and fabulous service from a young staff that go out of their way to make you feel comfortable. Will try it out with a family trip...

Thank Eriveva
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Moin Eriveva What a great review! We’re pleased to hear you had a great arrival and correspondingly an awesome stay. We’ll take your word for it and look forward to welcoming you again soon. Kind Regards Nina Quitmann General Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Reviewed 3 weeks ago via mobile

Fantastic! Outstanding Hotel with a healthy difference to the normal hotel world. Very nice staff, perfect location in the middle of new HafenCity. 10min Walk to Elbphilhamonie. New favorite hotel in Hamburg, will be back.

Thank Patrick B
About Hotel's Favourite Review
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoi Patrick B Thanks for the fantastic review! We’re thrilled you had a great time with us. We look forward to your next stay. Best Regards Nina Quitmann General Manager 25hours Hotel HafenCity 25hours Hotel Altes Hafenamt

Amersfoort, The Netherlands
Reviewed 1 week ago

Great looking hotel, friendly staff, good location (right next to the metro station and within walking distance of the Elpphilharmonie). In the end the design had to make up for some flaws though; View could've been better. When I booked the room, I specifically asked for a room with a view, but was given one overlooking the patio. I also...

Thank travelling_k_man
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoy travveling_k_man Thanks for the great rating. It’s a pleasure to know you had a great time with us. It is a shame that the minibar hasn’t been refilled during your stay and that the shower gel bottle wasn’t functioning well. Next time, please give us a quick call. The reception is available 25hours. We hope to have the opportunity...

Copenhagen, Denmark
Reviewed 4 weeks ago

I stayed two nights and thoroughly enjoyed the experience. Wanted to nominate everybody from front desk, cleaning and restaurant for employee of the month! Décor, coquettishly marine-ish, is definitely on the quirky-cutesy side, but rooms are relatively spacious, and the lighting wonderful. I absolutely loved the lovely, high-ceilinged foyer which was sort of a wet dream of maritime paraphernalia. Restaurant...

Thank michaelbo2017
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Moin Moin michaelbo2017 It’s feedback on fleek! We are thrilled to know you loved the over all concept of the hotel. Thanks for taking the time to provide us with more than a pat on the back and urge you to visit our other houses in Zurich, Berlin, Frankfurt and Vienna—they are equally inspiring! Best regards Nina Quitmann General Manager...

Bolton, United Kingdom
Reviewed 21 January 2017

This hotel was trendy and lived up to our expectations as somewhere a little different but still to a decent standard. We had a room on the 6th floor which had good views across the harbour. It's an industrial vista but the rooms gave a good view nonetheless. The location of the hotel seems quite 'out of it' when you...

Thank stewvic
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Dear stewvic It was a definite pleasure going through your feedback! Thanks for taking the time to share your fantastic experience in the hotel and in Hamburg—no doubt you’ve convinced some here in the TripAdvisor community to come visit. We are sorry about the incident in the lift, we’ll defnitely take a look into that. We are glad though that...

Singapore, Singapore
Reviewed 19 January 2017

I had a short stay at this hotel since our Hamburg office is within walking distance. The hotel is young and hip with a design trend on the quirky side; actually i felt more like a design gallery than a hotel, which is refreshing in a world full with impersonal and stale hospitality experiences. The room was spacious yet cozy...

Thank erazojuanmanuelm
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Ahoy erazojuanmanuelm We too are a fan of superlatives—anything less would be boring! Thanks for the amazing review. We love that you had a fantastic time with us. It’s going to a long flight from Asia—but your table awaits at our restaurant Heimat Küche + Bar. We look forward to welcoming you again. Kind Regards Nina Quitmann General Manager 25hours...

Newmarket, Suffolk
Reviewed 16 January 2017 via mobile

We stayed here as a couple plus another friend having read reviews on a couple of sites and our friend had stayed at the 25hours in Vienna and recommended it. We prefer places to stay with something different about them; not too benign as so many places are. 25hours Hafencity lived up to that. Fantastic atmosphere, decor and real thought...

Thank agoodwin00
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Moin Moin from Hamburg agoodwin00 We loved your review! Thanks for taking the time to write such a positive and detailed review of our property. The Hotel is located in a new and vibrant part of town and this helps us create an easy-going atmosphere that enriches the experience of people like you who are on the hunt for something...

Reviewed 13 January 2017 via mobile

The hotel has modern rooms and a cool restaurant with bar. on our arrival day we even had a very cool life music band there. We can easily explore the harbour from there as well as the city. It becomes very quiet in the evening. Very good hotel with good hospitality.

Thank Mehranerabi
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Moin Moin from Hamburg Mehranerabi Thanks for the excellent review of our hotel. Music is an integral part of the 25hours concept and is present in all of our hotels. We’re glad you got to enjoy the live music and the area around the hotel. We look forward to your future visits. Kind Regards Nina Quitmann General Manager 25hours Hotel...

London, England, United Kingdom
Reviewed 2 January 2017 via mobile

My husband and I stayed here for a couple of nights over the new year. 25 hours is a beautifully designed hotel, very clean in a great location with lots of quirky touches. Our room was a little small but well designed, cool wallpaper and nice touches like the Bluetooth speaker, globe light and some great magazines and books. We...

Thank Brunners85
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Thanks for the great rating Brunners85! We appreciate that you took the time to share your feedback with the Online Community. Perhaps you could try one of our XL-cabins to give you a boost on that extra space. We trust you brought in the new year with a bang and hope to be able to welcome 2018—if not earlier—with you...

Tromso, Norway
Reviewed 3 December 2016 via mobile

Spent an oval weekend with some friends. The hotel was nice and the rooms was great. On the day of departure i discovered that around 250 € in norwegian currency was missing from my dressingcase. The hotel said that after investigating the case they came up with nothing, so the trip got alot more expensive, and the kids got nada...

1Thank Lassepassefeskekasse
25HoursHafencity, Manager at 25hours Hotel HafenCity, responded to this review

Dear Lassepassefeskekasse We must admit this is not the most flattering review of our hotel. We do however take comfort by the fact that you found the hotel experience, putting the alleged theft aside, to be a great experience. Addressing the elephant in the room, I’d like to assure you that all hands were on deck as we conducted our...

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
In the style of a sailor‘s home at foreign ports, the guest cabins in the 25hours Hotel HafenCity are warm and cosy. Elements and materials from shipbuilding are interpreted in a lighthearted style and held together with some seaman‘s yarn. The HEIMAT kitchen+bar offers the best produce from local lands, and of course local waters.170 bunks • Mini-bar • Safe • iHome Sound Dock • iMac workstations • Free Wi-Fi throughout the building • Mare kiosk • Free MINI rental • Free bicycle rental • Jogging corner • HEIMAT kitchen+bar • 4 function rooms • Port sauna with view port • Vinyl room • Gibson music room • Car park ... more   less 

Additional Information about 25hours Hotel HafenCity

Address: Ueberseeallee 5, 20457 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $169 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — 25hours Hotel HafenCity 4*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#2 Family Hotel in Hamburg
#4 Romantic Hotel in Hamburg
#5 Business Hotel in Hamburg
#6 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from 25hours Hotel HafenCity staff and other travellers.
5 questions
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Winchester, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from 25hours Hotel HafenCity staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the outskirts of the fashionable new neighboorhood, HafenCity, great accessibility to the city proper.”
 of 5 bubbles michaelbo2017, 23 Jan 2017 | Read review
“6th floor rooms facing the harbour had good views”
 of 5 bubbles stewvic, 20 Jan 2017 | Read review
“any room with breakfast”
 of 5 bubbles erazojuanmanuelm, 18 Jan 2017 | Read review
“walk around the neighbourhood”
 of 5 bubbles andread507, 20 Nov 2016 | Read review
“Room with a front view is a must.”
  • Room 408
 of 5 bubbles good_king_hal, 30 Sep 2016 | Read review
5 of 5