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Grand Elysee Hotel Hamburg

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#11 of 318 Hotels in Hamburg
Certificate of Excellence
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Grand Elysee Hotel Hamburg
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1,461 Reviews from our TripAdvisor Community

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Showing 466: English reviews
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Frankfurt, Germany
Reviewed 4 days ago NEW

Ok stay. Service at restaurants leave much to be desired. Late dinner options limited. Piazza romana quite rude in turning you to brasserie, 30 minutes before their closing. Service at brasserie slow and not warm at all.

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Helpful?
Thank 128weix
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear Guest, thank you very much for sharing your feedback with us. We often receive compliments about our warm and cheerful associates, your experience does not meet our service standards at all and we sincerely apologize for this misimpression. Please be assured that we take your comment seriously and that we will discuss it with our food and beverage departments....

Milan, Italy
Reviewed 4 days ago NEWvia mobile

What can i say! It's just one of the greatest hotel i've been. Rooms are beautiful, nice restaurants at ground level, and fast as lighting service. Rooms are well cleaned every day, the only downside are the computers for guests in the hall that are really old.

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Helpful?
Thank Redc965
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear guest, thank you very much for your nice feedback. We are delighted to read that you enjoyed your stay with us and that you liked our hotel rooms, the restaurants and our services. We also appreciate your critical point, which we noted for further internal discussions. The entire Grand Elysée team is looking forward to welcome you back again....

Towcester, United Kingdom
Reviewed 4 days ago NEW

This is my hotel of choice in Hamburg, and if you attending the exhibition centre this is only a 20 minute walk away. The rooms are really good quality, modern and very well maintained. The bar is a great place to meet after dinner and very vibrant. Breakfast is a good choice and very enjoyable.

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Helpful?
Thank Nick O
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear Guest, thank you very much for taking the time to write a review about Grand Elysée Hotel and sharing your experience with us. We are very pleased that you enjoyed your stay and that our rooms and services were to your satisfaction. The entire team would be pleased to welcome you back to our hotel. Warm regards, Britta Toborg...

Vejen, Denmark
Reviewed 1 week ago

We have had a plesent stay, with a very nice workers. They did all what they could to make a plesent stay . The hotel Were laying 15 min from the centrum of Hamborg. But the roomservice forgot our order the second Day, so That we have to Call twice.

Review collected in partnership with this hotel
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Thank 600betinap
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear guest, thank you very much for your nice feedback. We are pleased that you had a pleasant stay with us and happy to read your comment about our associates. Please accept our sincere apologies for the inconvenience regarding your roomservice order. This does not meet our service standards at all and we will make sure it won´t happen again....

Frederikshavn, Denmark
Reviewed 2 weeks ago

nice experience at grand elysee, we really liked the rooms, but remember to ask for bath tub, we didn't so we only got a shower.. it is nice with the jacuzzi in the spa area! The room service was nice, the room was really clean when we came back to the room after a day out.

Review collected in partnership with this hotel
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Thank sebastianbasb
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear Guest, thank you very much for sharing your overall experience with us. We are happy to read your positive comments about our rooms and spa area and very pleased that you had such a great stay with Grand Elysée Hotel. On behalf of our entire team it would be a pleasure to welcome you back again soon. Warm regards,...

Hasselt, Belgium
Reviewed 3 weeks ago

Beautiful large rooms with very nice quality decoration and excellent beds Very good breakfast and good restaurants,espacially the 'Theo's' Some "finishing touches" a 5* hotel should have are missing. No coffee or thea facilities in the rooms...? Kind staff.

Review collected in partnership with this hotel
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Helpful?
Thank jok587
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear Guest, thank you very much for taking the time to write a review about Grand Elysée Hotel and sharing your experience with us. We are pleased to read that you enjoyed your stay with us and that you had a great dinner at our prime beef restaurant THEO`S. We also appreciate your critical point, which we noted for further...

Sydney, Australia
Reviewed 3 weeks ago

We really enjoyed our stay at the Grand Elysee Hotel in Hamburg. Our stay was faultless, luxuriously grand in every way, wonderful staff, great facilities including a choice of restaurants and our room was divine. We had a perfect stay here and can highly recommend.

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Thank CBabington
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear Guest, thank you very much for your great feedback. We are happy to read that you had a wonderful stay at the Grand Elysée Hotel and we appreciate you kind words about our facilities, the hotel rooms and our variety of restaurants. Please be assured that we shared your kind words with the entire team. We are looking forward...

Drammen, Norway
Reviewed 3 weeks ago

It is hard to leave the hotel for whatever you may have on the agenda in the great city of Hamburg.Many different eating places/restaurants/bar,all top quality.Staff top class all around.I look forward to staying at the hotel,and I am never disappointed.

Review collected in partnership with this hotel
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Thank 141rolfs
GrandElysee, Britta Toborg at Grand Elysee Hotel Hamburg, responded to this review

Dear guest, we would like to thank you for your highly appreciated comment. We are delighted to read how much you enjoyed your stay with us. This is a great motivation for the entire Grand Elysée team. We would be pleased to welcome you back again soon. Warm regards, Britta Toborg Director Guest Relation

Reviewed 3 weeks ago via mobile

I participated in a summit that took place in the hotel. It was Very Good overall. The summit rooms, buffet and coffe time and accomodations. The hotel infrastructure is also Very Good, restaurant and bars. There's a gym but didn't try. It's easy to rum 8km around the lake adjacent to the hotel. Rooms were perfect and breakfast excellent. Highly...

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Thank Mario C
Reviewed 4 weeks ago

smart slightly old fashioned premium style hotel. Big lobby area with a decent bar. Breakfast is very good. Rooms are ok but I do hate the continental style of two single duvets on a double bed!!! Overall quite expensive for what you get. Bathroom was a decent standard.

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Thank Anthony R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The specialhotel a lively hotel atmosphere with attentive service - 511 rooms and suites - 4 restaurants and bars at the boulevard - Ballroom with 30 function rooms - Award-winning hotel - 5 Sky channels and High-speed Wi-Fi for free - Elyseum Wellness & Spa to 1000 m² - Owner-managed private hotel - Central, conveniently located - Garage with 500 parking areas Located in the green heart of Hamburg, the Grand Elysee Hamburg is an informal meeting place for Hamburgers and visitors from all over the world. The largest five-star private hotel in Germany provides its guests with a welcoming atmosphere and attentive service. Through their commitment, the owner, Eugen Block, and his family have made a decisive contribution to the informal character of the building. What is unique here is the range of fine food on offer in three restaurants, a bar and a cafe. As an event location near the Hamburg Congress and Trade Fair Centre it offers facilities for all kinds and sizes of events in a total area of 4,200 m². A sense of ease and generosity permeates not just the 511 rooms and suites, it is also felt through the atmosphere of the entire hotel. Over and above that, the Grand Elysee Hamburg boasts a large art collection that lends a uniquely personal style to the premises. The location - in the middle of town yet surrounded by green Close to the centre yet overlooking green parkland - only a few hotels can offer this to their guests. The city centre can be reached on foot, with Dammtor station, and its ICE train connections, just a few steps away and with parks and green spaces in the immediate vicinity. This makes for great relaxation while attending conferences and staying at the hotel. ... more   less 

Additional Information about Grand Elysee Hotel Hamburg

Address: Rothenbaumchaussee 10, 20148 Hamburg, Germany
Region: Germany > Hamburg > Rotherbaum
Price Range: $258 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Elysee Hotel Hamburg 5*
Number of rooms: 511
Reservation Options:
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Also Known As:
Grand Elysee Hamburg
Hotel Grand Elysee
Hotel Style:
#4 Spa Hotel in Hamburg
#9 Luxury Hotel in Hamburg
#10 Romantic Hotel in Hamburg
#11 Business Hotel in Hamburg
#12 Family Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Grand Elysee Hotel Hamburg staff and other travellers.
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Questions? Get answers from Grand Elysee Hotel Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An inner courtyard room may be a little quieter if you sleep with the windows open.”
 of 5 bubbles halikiki, 3 Dec 2016 | Read review
“Lower floors might share space with some meeting rooms or the pool. For me, the higher the betetr”
 of 5 bubbles LuC672, 20 Oct 2016 | Read review
“doing renovations, ask for a room not near renovations”
 of 5 bubbles cmili, 19 Oct 2016 | Read review
“All rooms should be good - ask for park view if you like this”
 of 5 bubbles TheGoodTravelGuy, 31 Aug 2016 | Read review
“Try to get a room upgrade”
 of 5 bubbles DaraghH_13, 9 Aug 2016 | Read review
5 of 5