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Crowne Plaza Hamburg - City Alster

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#51 of 320 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Crowne Plaza Hamburg - City Alster
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963 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Ipswich, United Kingdom
Reviewed 4 April 2011

Once again, had I actually taken notice of the poor review that someone posted here I might have stayed away. I am so pleased that I did not. My friend and I had a wonderful time. We were allocated a Club Room and we were on the 5th floor. The only slight comment that I would make was that the...

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1Thank PAULWOODS1
Sydney, Australia
Reviewed 3 April 2011

I stayed at the Crowne Plaza two weeks ago and prior to arriving was uncertain as to what I would find based on some of the reviews on Tripadvisor. I have previously stayed at the Marriott and the Le Meridien but chose the Crowne Plaza this time due to being a member of the Priority Club, and the very competitive...

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Thank baliliving
NL
Reviewed 2 April 2011

stayed for a couple of days on a business trip. On the plus side: Friendly reception and bar staff good size room breakfast buffet good location on the negative side: I booked a club room, but some are on the 1st floor. my room had no view. colleagues paid less and had rooms on higher floors with views of the...

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Thank dave1NL
Edison, New Jersey
Reviewed 26 September 2010

In the interests of full disclosure, I must say that before our stay here, we had stayed 3 nights at the magnificent Adlon Kempinski in Berlin, so my review is somewhat skewed by that contrast. Having said that, however, I would never choose to return to this hotel. We had booked it through Hotwire, and though it was listed as...

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Thank margot1955
ASchreiter, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Guest Thank you very much for your recent visit at Crowne Plaza Hamburg. We are very sorry for the inconvenience you experienced in our hotel and would like to apologize for the incidents which happened. We hope you give us the chance to welcome you again in our hotel to convince you of our high standards. With kind regards...

Vienna, Austria
Reviewed 21 September 2010

This hotel was very comfy, the service was great, the spa, pool and restaurant/bar was great. It's a ten minute walk to the heart of the cbd but this is a pleasant stroll through a multicultural area which is gorgeous.

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Thank schmango
ASchreiter, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear guest, we are happy that you have chosen the Crowne Plaza Hamburg and we are really glad to hear, that you enjoyed your stay at the Crowne Plaza Hamburg. We are looking forward to welcome you again at the Crowne Plaza Hamburg. Wit best regards Alexander Schreiter General Manager

Southampton, United Kingdom
Reviewed 11 September 2010

My wife and I selected this hotel from its web site for our 5 night stay to celibrate our 48th wedding anniversary. This hotel is one of the best city hotel that we have stayed in, and we have stayed in quite a few over many years. The reception staff were so very helpfull and nothing was to much trouble...

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2Thank laceyterry1940
ASchreiter, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear guest, thank you for having taken the time to comment your experience in our hotel. It is nice to hear that you were very happy with our service we provided. My team and I would welcome the opportunity to be your hosts once more in the future. Kind regards Alexander Schreiter General Manager

Norway
Reviewed 9 September 2010

The location is good if you want to stay outside the city centre, but at price of EUR 256 B&B you should expect more. Guess the reason was a large exhibition which took place that same week. Despite the small size the room was comfortable. The bathroom had a shower in the tub and the water pressure was too low...

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Thank PFP
Frankfurt, Germany
Reviewed 17 July 2010

A really nice, modern hotel in a quiet area not far from the city centre. Only a few minutes walk away from the Aussen Alster where there are wonderful views across the water. It's also only a couple of minutes walk to a bus stop with very frequent busses to the main station where you can easily get connections to...

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Thank flame2
London, United Kingdom
Reviewed 1 July 2010

The hotel is located very close to the Aussenalster which offers great walks, sailing and rowing. The hotel is also a 5 minute walk from downtown Hamburg and therefore in a nice, quiet location. The hotel rooms are really small for Crowne Plaza standards, especially when you are travelling with another person. There is a small but decent gym in...

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Thank Gator2006
ASchreiter, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear guest, we are happy that you have chosen the Crowne Plaza Hamburg and we are really glad to hear, that you enjoyed your stay at the Crowne Plaza Hamburg. We are looking forward to welcome you again at the Crowne Plaza Hamburg. Wit best regards Alexander Schreiter General Manager

Western Norway, Norway
Reviewed 27 June 2010

upgrades, but never downgrade. The room I had booked could be used but I then would have to check out much earlier than planned and also earlier than normal check out time. The hotel claimed there was a planned technical service for all the suites. If the hotel organized this correct they would take any bookings for these rooms this...

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2Thank Viking71
ASchreiter, Geschäftsführer at Crowne Plaza Hamburg - City Alster, responded to this review

Dear Guest Thank you very much for your recent visit at Crowne Plaza Hamburg. We are very sorry for the inconvenience you experienced in our hotel and would like to apologize for the incidents which happened. We appreciate you taking the time to bring this matter to our attention to ensure similar situations can be avoided in the future and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
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Additional Information about Crowne Plaza Hamburg - City Alster

Address: Graumannsweg 10, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $118 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hamburg - City Alster 4.5*
Number of rooms: 285
Reservation Options:
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Also Known As:
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Hotel Style:
#40 Family Hotel in Hamburg
#41 Luxury Hotel in Hamburg
#56 Romantic Hotel in Hamburg
#59 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hamburg - City Alster staff and other travellers.
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Manchester
over a year ago
Bristol
over a year ago
March, United Kingdom

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Questions? Get answers from Crowne Plaza Hamburg - City Alster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard room are really small”
 of 5 bubbles lexlex862, 8 Jan 2017 | Read review
“Ask for rooms away from the elevator”
 of 5 bubbles Erik_de_Man, 4 Jan 2017 | Read review
“The higher - the better.”
 of 5 bubbles 439AlexD, 21 Dec 2016 | Read review
“We were in room 344 very quiet.”
 of 5 bubbles ShaunM559, 16 Dec 2016 | Read review
“No views of the lake that I know of but easy walking distance. My room overlooked the main entrance and car park but no problem with noise.”
 of 5 bubbles T9704KVkevinp, 1 Dec 2016 | Read review
5 of 5