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Best Western Premier Alsterkrug Hotel

HOTEL.INFOUSD 186*
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#48 of 318 Hotels in Hamburg
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 360*
USD 186*
USD 360*
USD 186*
USD 360*
USD 186*
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Best Western Premier Alsterkrug Hotel
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306 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Sao Jose Dos Campos, SP
Reviewed 2 weeks ago via mobile

Its a great option close to the Airport. Good service and decent installations. The rooms are okay for a short stay. The hotel mais asset is restaurant. Great food with a big variety of beers and wine. Recommended!

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Helpful?
Thank Bruno C
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Bruno, Thank you for having been our guest Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of assistance in the future,...

Ho Chi Minh City, Vietnam
Reviewed 11 April 2017

Stayed there for 3 nights, was a nice Hotel, good and friendly Service. Perhaps the only negative point is the Shower cubicle which hardly did not fit into the small bathroom. apart from that nothing to complain. To our surprise upon check in we where given a pass which permitted us to use for all the buses, trains, boat which...

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Helpful?
Thank Bert D
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Bert, Thank you for your feedback regarding your recent stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of assistance in...

Larne, United Kingdom
Reviewed 14 March 2017 via mobile

Nice hotel very close to the airport and a short walk to the Sporthalle venue the concert was at. Very helpful staff and a pleasure to stay here. About 25 mins to the city center on the 39 bus followed but the U1 train.

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Helpful?
Thank Deathstalker1873
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear guest, Thank you for your positive feedback regarding your recent stay. Your business is very important to us and we value your opinion. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of assistance...

Reviewed 29 January 2017 via mobile

There is in my opinion nothing extraordinary in this place and maybe that is the advantage. I stayed several times in the place on different business trips. Check In and Check Out very fast and convenient. Rooms Clean and OK WiFi OK Service friendly Not far from the Airport What else do you expect from a business hotel? All good....

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Helpful?
Thank MartinBellin
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Mr Bellin, Thank you for your feedback regarding your recent stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of assistance...

Detmold, Germany
Reviewed 12 December 2016 via mobile

This is probably the best hotel I've stayed in, in Hamburg. The only thing negative is it's a little out the way of the city, however there is a taxi rank and bus stop right outside the hotel. Have stayed here 4-5 times over the past two years for weekend shopping trips with family. Rooms very well maintained, clean and...

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Helpful?
Thank grahamp687
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear guest, Thank you for having been our guest and your positive feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be of...

Dallas, Texas
Reviewed 18 September 2016

The good: Very clean, very helpful staff, most of the essentials are there, nice patio restaurant area for the warmer evenings. The average: Average/small room size, OK breakfast, average in-room amenities, average food through room service. The bad: There is no air conditioning or fan in the room, so if you stay on hot days (in my case, above 28...

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Helpful?
Thank Dimitrios V
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Dimitrios V, Thank you for your feedback regarding your recent stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are sorry, that you weren't...

Kvinesdal Municipality, Norway
Reviewed 10 September 2016 via mobile

Located in a beautiful neighborhood with canals and parks. 15 minute walk to the U- bahn is like walking through a park. 20 minute with u bahn from city senter of Hamburg. I did not try the restaurant. Good and varied breakfast and nice rooms.

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Helpful?
Thank AlfMMV
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear AlfMMV, Thank you for your positive feedback regarding your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can be...

Copenhagen, Denmark
Reviewed 6 September 2016

Stayed at the Alsterkrug hotel for 3 nights with friends on a extended weekend trip to Hamburg. The Hotel is very nice and clean. The hotel staff is extremely nice and helpful and all the information and material that we received was in danish :-) Unfortunately we did not have time to visit the spa or bowling alley. We had...

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Helpful?
Thank Majbrit L
schoenmathias, Director of Sales at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Majbrit L, Thank you for your positive feedback regarding your recent stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If we can...

Portsmouth, United Kingdom
Reviewed 6 July 2016 via mobile

I always enjoy any stay at a Best Western. This was no exception. Polite staff, clean, comfortable and fully modern. Good food selection at reasonable prices given close to a major International airport. Wifi fast and I will stay again next time in the city. Excellent connections to bus and trains.

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Helpful?
Thank Ian M
schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Ian, Thank you for your compliments regarding your recent stay at the Alsterkrug Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed 10 May 2016

Yesterday I spend one night in this Hotel. As it is really Close to the Airport and I had an early flight in the morning the travel agencybooked this one and I can tell you that it is really nice. Good Service and good gym. I can recommend it.

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Helpful?
Thank Sal D
schoenmathias, Verkaufsleiter at Best Western Premier Alsterkrug Hotel, responded to this review

Dear Sal D, Thanks a lot for taking the time to give us some further details about your recent stay at the Alsterkrug Hotel. We hope, you had a safe flight and a good time in Hamburg! We truly appreciate your compliments regarding our service and gym at the alsterSPA and we would like to say thank you for your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Best Western Premier Alsterkrug Hotel

Address: Alsterkrugchaussee 277, 22297 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $163 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Best Western Premier Alsterkrug Hotel 4.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Best Western Hamburg
Hotel Style:
#16 Romantic Hotel in Hamburg
#20 Spa Hotel in Hamburg
#29 Family Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#46 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Alsterkrug Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Best Western Premier Alsterkrug Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms fazing the garden are quieter.”
majbritl2014, 5 Sep 2016 | Read review
“We had a superior room. Nice and big”
461majbrittw, 29 Dec 2015 | Read review
“I got room facing the street which was busy whole nights, had to keep window closed.”
TheOneBratislava, 27 Sep 2015 | Read review
“Not needed - the rooms are OK.”
fam_dupont, 10 Jul 2015 | Read review
“Bit noisy on the street side.”
Kytting, 25 Sep 2014 | Read review
5 of 5
HOTEL.INFO
USD 186* /night
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Orbitz.comUSD 186
Expedia.comUSD 186
AMOMAUSD 360
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*Disclaimer
Prices are for 1 room, 2 adults
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