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Best Western Plus Hotel St. Raphael

426 reviews
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Traveller (65)
Room & Suite (39)
Dining (8)
Overview
  • Excellent20%
  • Very good56%
  • Average19%
  • Poor4%
  • Terrible1%
Travellers talk about
“nice hotel”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
24 Dec.25 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (426)Write a Review
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All reviewsnice hoteltypically germanwalk in wardrobetrouser presssmall fridgeshower caplong weekend in hamburgnice bar areaaverage hotelnice bedsfew minutes walkeach morningclean roomslange reihehotel roomtea and coffeeconvenient location
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1 - 5 of 154 reviews
Reviewed 3 days ago via mobile

Well, I generally like the places I stay. But there are sometimes exceptions. Like this one. The room they gave me was miniscule - but worse than that, it had a smell which would not go away. My plea to change the room or do...More

Thank Frickelbude
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded yesterday

Dear Frickelbude, We regret that your stay was not completely satisfactory and we are sorry to have received your negative review as well on this platform, in spite of having come to a mutual agreement with you before your departure. Regards, Britta Mietzner Director´s secretary

Reviewed 3 weeks ago

this hotel is really good and the rooms are in excellent condition. very well kept, very friendly staff and the breakfast is amazing. the beds are really comfortable and it is next to the main station where one can reach any part of the city...More

Thank Patrick M
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 2 weeks ago

Dear Patrick M, thank you very much for your nice assessment. We are happy that you enjoyed your stay and that our buffet breakfast gave a good start to your day. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Direktionssekretärin

Reviewed 23 September 2017

This hotel had everything we needed for our 2 night, one day look at Hamburg. It is possible to walk from the railway station - we didn't think we were ever going to get there but probably not much more than 1 km. The room...More

Thank Marilyn50
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 27 September 2017

Dear Marilyn50, thank you very much for your nice assessment. We are happy that you enjoyed your stay and had a nice time in Hamburg. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s secretary

Reviewed 11 September 2017

Everything good. Polite and helpful. Room big and comfortable. Food great. Menu short but interesting. Some low rumbling noise from subway system but nothing major. Breakfast amazing but at €17 it should be.More

1  Thank Mr_Mote
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 20 September 2017

Dear Mr_Mote, thank you very much for your nice assessment. We are happy that you had a good start to the day with our buffet breakfast and enjoyed your stay at our hotel. Looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s...More

Reviewed 29 August 2017 via mobile

Rooms are extremely spacious and were cleaned (and hovered) everyday. The maid even left little sweets on the bed for us! The wardrobe was ok, a few hangers but there wasn't many drawers to store your clothes... everything needed to be hung up. Bathroom was...More

Thank AnnieM838
Response from straphael1, Direktionssekretärin at Best Western Plus Hotel St. RaphaelResponded 30 August 2017

Dear AnnieM838, thank you very much for this very nice assessment. We are happy that you enjoyed your stay and had a good time in Hamburg. We are looking forward to welcome you again soon. Kind regards, Britta Mietzner Director´s secretary

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Traveller (65)
Room & Suite (39)
Dining (8)
Pool & Beach (1)
Hotel & Grounds (61)
Bathroom (14)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Multilingual Staff
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Minibar
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 87 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 87 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#56 Luxury Hotel in Hamburg
#62 Business Hotel in Hamburg
#64 Romantic Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
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