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It is rare for us to write a bad review, but the problems here are systemic, not just a one off.
Arrived at 8pm, parked, had to walk 300M with luggage to check in, then 200m to room.
Room had no chair or table, mattress...More
2 Thank Derek J
Response from HI_Hamburg, Leiter Öffentlichkeitsarbeit at Bridge Inn HotelResponded 13 December 2017
Dear Derek, thank you for your feedback, we really appreciate this. We regret that we could not meet your expectations. Our Bridge Inn hotel has standard rooms ranging from 12 to 18sqm. We also offer some comfort rooms with 20sqm, which have a separate bathroom...More
Spent 2 nights with 2 friends in this hotel. The hotel is good value for your money. Ok rooms and ok breakfeast to the price.
The only 2 "bad" things I have to say about the hotel is the it can be difficult to find...More
Thank Mette M
Response from HI_Hamburg, Leiter Gästebetreuung at Bridge Inn HotelResponded 24 November 2017
Dear Mette, thank you for your feedback. We really appreciate this. We are happy you had a pleasant stay with us and we would like to welcome you again some time soon! Kind regards from Hamburg, Julia Stendel (Guest Relations)
Spent 6 days as a family of 4 in two rooms in this budget hotel, which adjoins (and shares a reception) with the Holiday Inn. Our rooms were small and basic but spotlessly clean and comfortably warm. Plenty of cupboard space for clothes. Loo and...More
Check in staff were very nice and welcoming, you have to go to the neighbouring Holiday Inn to check in. The room was quiet and nicely decorated and beds were comfortable. The location isn't ideal though, about 40 minute walk to the centre, but there...More
Response from BridgeInn_Management, Leiter Gästebetreuung at Bridge Inn HotelResponded 25 October 2017
Dear guest, thank you for your feedback. We really appreciate this! We are pleased that you enjoyed your stay at the Elbbrücken. We are looking forward welcoming you again soon. Kind regards, Julia Stendel (Guest Relations)
Although this hotel was advertised as a budget hotel I am still disappointed.
Apologies for bullets but thought it best to layout like that.
Great pub attached
Could not borrow a kettle( as I was not in holiday inn rooms attached)...More
Should be pretty easy, if you travel from the airport to the Hamburg Hauptbahnhof (main train station) you can take three different busses (3, 120 or 124) to the Hotel. The next Bus Stop (Billhorner Mühlenweg) is... More
Should be pretty easy, if you travel from the airport to the Hamburg Hauptbahnhof (main train station) you can take three different busses (3, 120 or 124) to the Hotel. The next Bus Stop (Billhorner Mühlenweg) is approximately 200 meters away. You cannot miss it, just go to the Holiday Inn, as there are 3 different Hotels in one building.
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"second floor had a well equipped laundry and gym/ lounge with exercise bikes and cross trainers"