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The Titanic Gendarmenmarkt Berlin hotel garners frequent accolades for its top-notch amenities, including a praised spa and a generous breakfast spread. Guests enjoy the hotel's spacious and meticulously clean rooms, often emphasizing the comfort and detailed furnishings.
The warm and helpful staff contribute to an inviting atmosphere that, along with an impressive lobby, ensures a comfortable stay. While some find the pricing on the higher side, the central location and overall quality are seen as providing good value.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Satisfying
Cleanliness
Spotless
Service
Friendly
Amenities
Outstanding
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While this hotel checks all my basic boxes of being clean, comfortable, and spacious, there are so many thoughtful details that led to an exceptionally pleasant stay. A few examples: A light switch next to the bedside turns on the bathroom light; a large, heated towel rack is also great for minimalist packers to dry their sink laundry; and people leaving early in the morning can grab a croissant in a to-go bag and a piece of fruit from the basket in the lobby. It’s as if someone who had spent a lot of time in hotels actually designed the room. Front desk and cleaning services were excellent as well, and the location was central for visiting museums and general sightseeing in Berlin. And the breakfast was pricey (36 euros) but had an incredible variety, including fancy cheeses, and hot egg dishes made to order. I paid an average of about 220 euros/night for a 5-night stay, and I thought it was a great value compared to other hotels I’ve stayed in at a similar price.
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Date of stay: June 2024Trip type: Travelled solo
Room Tip:The hotel is in an excellent, central location for first-time visitors who want to go sightseeing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CRM Management, Inhaber at Titanic Gendarmenmarkt Berlin
Responded 10 June 2024
Dear GGxGG, Thank you immensely for sharing such a detailed and glowing review of your recent stay with us. We are overjoyed to hear that we were able to exceed your expectations and provide you with an exceptionally pleasant experience. It is truly rewarding to know that you appreciated the thoughtful details we have incorporated into our rooms to enhance your comfort and convenience. We strive to anticipate the needs of our guests, and it's heartwarming to hear that these small touches made a difference during your stay. We are thrilled that you found our front desk and cleaning services to be excellent and that our central location was convenient for your sightseeing adventures in Berlin. Additionally, we are delighted that you enjoyed our breakfast offerings, and we appreciate your feedback on the value provided. Your kind words mean the world to us, and we are grateful for your recognition of our efforts. It was a pleasure to have you as our guest, and we hope to welcome you back for another memorable stay in the future. Kind regards, Dilan Guest Experience Team
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Good hotel in central area and close to museums. Room was spacious. Essential bathroom without products such as the headset or conditioner, scarce supply of towels. Clean. I recommend rooms at the back because in these months there is a large construction site right in front. Varied breakfast but very dark and noisy room, during the breakfast you hear from the kitchen loud noise of dishes and cutlery. Good value for money.
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Date of stay: November 2024Trip type: Travelled with family
Room Tip:Stanze sul retro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We stayed at the Titanic Gendarmenmarkt in Berlin and found it most comfortable - probably the best value 5 star hotel in town when we visited. Its in a quiet area of the City but within short taxi rides to where better eating and entertainment facilities are, north of River Spree. The breakfast was particularly outstanding and the service was ace. The reception service was excellent, particularly Guruvinder who was most helpful and eager to assist in all our needs. The bathroom facilities could have been better, dated guest facilities like medium-sized towels and a tiny selection of toiletries. It would help if the bathroom floor was cleaned daily (we stayed 4 nights). Unsightly construction work in the area did not help. Nevertheless, a great, comfortable and enjoyable stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:A bit quiet in the vicinity. Lots of constructions works going around in the area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dilan Deste, Inhaber at Titanic Gendarmenmarkt Berlin
Responded 6 Oct 2023
Dear mansukhg2023, Thank you for choosing to stay at Titanic Gendarmenmarkt Berlin during your visit to Berlin and for taking the time to share your feedback with us. We are delighted to read that you had a comfortable and enjoyable stay with us. It's always rewarding to hear from our guests that they consider us one of the best value 5-star hotels in the city. We take great pride in offering exceptional service and a memorable experience. We appreciate your compliments regarding our outstanding breakfast and the excellent service provided by Guruvinder. We will be sure to pass on your kind words to him, as recognition of his efforts is always motivating. Your constructive feedback regarding the bathroom facilities and cleanliness is invaluable to us, and we will use it to improve our services further. We apologize for any inconvenience you may have experienced in this regard. We understand that the construction work in the area may have been disruptive, and we appreciate your patience during this time. We look forward to welcoming you back. Warm regards, Dilan, Guest Experience Team
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The hotel is in a great location for visiting Christmas markets and having breakfast available ticks many boxes. We unfortunately had a room right next to a fire door that kept on slamming in all hours of the morning. The actual room did the job had good facilities bur would not stay at the hotel again
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SEVILCAN KAYRAN, Gästeservice/Empfang at Titanic Gendarmenmarkt Berlin
Responded 10 Dec 2024
Dear Rebecca, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated the convenient location of our hotel and the availability of breakfast. However, we sincerely apologize for the inconvenience caused by the fire door noise near your room. Your comfort is important to us, and we regret that this impacted your experience. We’ll ensure that our team reviews the situation to address the issue and minimize such disturbances for future guests. We’re glad the room met your needs but are sorry to hear that we fell short of expectations overall. We hope you’ll reconsider and give us another opportunity to provide you with a more enjoyable stay in the future. Best regards, Sevilcan Guest Experience Team
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Beautiful Hotel & Spa!! It’s beautiful from when you walk in. Staff are courteous and the room was nice. They had coffee and water in the lobby. We did have the breakfast buffet which was nice. The spa was great with sauna,steam room , relaxation room , available different teas and water. It was wonderful at the end of the day. Be aware that on our last day, the European males wore no coverings at all in the spa . The hotel does provide slippers, bathrobes and towels. I questioned the hygiene of those naked on the seats of the sauna and steam room. There were others with bathing suits. Perhaps the spa could post a note for people to sit in’s towel and to remain modest at some level.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Bring a bathing suit for the spa
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Response from CRM Management, Inhaber at Titanic Gendarmenmarkt Berlin
Responded 15 May 2024
Dear Compass45692688938, Thank you for your detailed review and for choosing to stay with us. We're thrilled to hear that you found our hotel and spa to be fantastic, and that you enjoyed our courteous staff, comfortable rooms, and delicious breakfast buffet. We're delighted that you had a wonderful experience in our spa and that you appreciated the amenities we provide. We appreciate your feedback regarding the dress code in the spa, and we will certainly take your comments into consideration as we continually strive to enhance our guests' experiences. Thank you again for your valuable feedback, and we hope to welcome you back for another fantastic stay in the future. Kind regards, Dilan Guest Experience Team
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The Titanic Gendarmenmarkt gets great reviews on oyster.com and The Daily Telegraph. We booked the hotel on the basis of these reviews and its central location. The photos on the net look good, but photos are misleading. Our stay has been plagued by one problem after another. First of all, the airconditioning didn’t work. Yes, it’s hot, about 30 degrees Celcius, but Berlin summers are often hot. 30˚C is not that unusual, so good hotels should be prepared and have decent working airconditioning, otherwise one might as well stay at a far cheaper place. What’s the point of paying that much more? The hotel staff kept promising that a technichian would come and look at it. If one came, we couldn’t feel any difference. Some guests we talked with told us that theirs was working, so we pleaded to have a room where the AC worked. No success there. In the end, the hotel did supply a moveable unit, but that led to other problems. There was a bucket and hose for condense water from this AC unit, but during the night vibrations from the unit caused the hose to leak water all over the floor. Staff have not dried off the rug, which is still sopping wet on our last evening at the hotel, so we don’t dare to turn on the unit again. More problems: hotels often block a certain amount on one’s credit card to cover food and drink bills. The hotel staff said something about 50 euros, which didn’t sound outrageous. It turned out that it was 50 euros per night! Something I have never before experienced at any hotel. In addition, they blocked more than the full amount of the stay. Not fun. I wonder how many phone calls to Germany this is going to cost before (if ever) the money is again released. Other problems were minor in comparison, for example, there were unidentifiable spots on the walls and stains on the bathroom door. So no way will I sail on thisTitanic again!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stella Kraft, Sonstige at Titanic Gendarmenmarkt Berlin
Responded 30 Aug 2023
Dear conradk2022, I regret to read about the inconveniences you encountered during your stay with us. Unfortunately, some rooms were facing issues with the air conditioning which have now been fixed. During your stay, we have offered you to change rooms, as this was declined, we provided you with a portable air conditioning and reduced your room rate for the inconvenience caused. As a deposit we authorize an amount of 50,00 Euro extra per night so you can use all our outlets convenient and just write bills onto your room account. The authorization was automatically released during check out and should show on your account already. We are very transparent about this procedure as the amount is displayed on the credit card terminal before confirming via PIN number. You can opt-out of the deposit procedure, just tell our front desk staff at check-in. Best wishes from Berlin, Stella Kraft Concierge
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4-star superior hotel. To have the 5th star must be improved room service, especially bathroom accessories and towel change. Lacks aerator in bathroom Very nice lobby and great breakfast. Good cafeteria, great evening cocktails Good service but perfectible. Difference in treatment between repeat customers and tourists. Very nice spa
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel amenities were excellent, particularly the spa area and breakfast. Adrian, a staff member in the spa area, guided us, provided outstanding service, earning a 5-star rating. However, overall, I'd rate the hotel a 4. Unfortunately, on our first night, the air conditioning malfunctioned, making our room uncomfortably warm. We had to open the window, which exposed us to outside noise, resulting in a restless night. Despite requesting a late check-out due to our late flight, the hotel only permitted until 1pm, which didn't adequately compensate for the inconvenience of the broken air conditioning.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:I gave my feedback to the receptionist that it’s worth checking the air conditioning if it’s...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CRM Management, Inhaber at Titanic Gendarmenmarkt Berlin
Responded 4 Apr 2024
Dear Cuddlybear23, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be well-located and close to famous places. We're also glad that you enjoyed our excellent amenities, particularly the spa area and breakfast. We sincerely apologize for the inconvenience you experienced with the malfunctioning air conditioning on your first night. We understand how this would have impacted your comfort and sleep quality, especially when coupled with outside noise from opening the window. Please rest assured that we have addressed this issue with our maintenance team to prevent any recurrence in the future. Regarding your request for a late check-out, we apologize for any inconvenience caused by the limited extension until 1pm. We understand the importance of accommodating our guests' needs, especially in such situations, and we regret that we were unable to offer a more suitable solution on this occasion. We truly appreciate your kind words about Adrian and the outstanding service he provided. We will be sure to pass along your compliments to him. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Dilan, Guest Experience Team
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Really nice hotel, we have just visited for the 2nd time Friendly and helpful staff. Everything is clean and nice. This time the gym was closed for maintenance, but last time it was open and it was really nice. We stayed in a room with plenty of space for 2 adults and 2 children. We had breakfast included in our stay. Great selection from the buffet. Both warm dishes and a different selection of coffee. Beautiful location in the center of Berlin Mitte, the many hop-on and hop-off tourist buses stop just around the corner at the Gendarmenmarkt. The hotel has valet parking. They drive your car away. But there is also an underground parking lot almost directly opposite the hotel.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip:P-hus Opern Carree ligger stort set lige overfor hotellet.
Hotellet ligger i gå afstand til mange...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter brought me here as a surprise trip to visit the Christmas markets. I am a fussy traveller and hotel stayer but I loved this hotel. Really friendly and helpful staff. our room was lovely, clean and the beds were very comfortable. The room was facing the road below but their window glazing was so good we couldn't hear a thing, something that is rare in hotels! The reception and foyer area was decorated beautifully for Christmas and had a lovely spice fragrance. The markets were in easy walking distance of the hotel as were restaurants and bars. We had a wonderful stay, thank you!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SEVILCAN KAYRAN, Gästeservice/Empfang at Titanic Gendarmenmarkt Berlin
Responded 19 Dec 2024
Dear heavenlyharp, Thank you for your wonderful 5-star review! We’re delighted to hear that you had such a lovely stay and that your daughter’s surprise trip to visit the Christmas markets was a success. It’s great to know that you appreciated our friendly and helpful staff, comfortable rooms, and the peaceful atmosphere despite facing the road. We’re glad the Christmas decorations and festive ambiance added to your experience. We hope to welcome you back again soon for another memorable stay! Best regards, Sevilcan Guest Experience Team
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Sale, United Kingdom39 contributions46 helpful votes
Used the bus, took us to the Unter den Linden which was 5 minutes walk away. We got a 4 day transport pass at the airport & the bus was included. You need to validate your ticket on the bus.
If you are planning to use public transport during your stay, the Welcome Card is excellent value. Get one for zones ABC since Schönefeld is in zone C.
We took the S-bahn S9 train from the airport station to Friedrichstraße station. The regional trains also do the same journey and stop less and are therefore slightly quicker. Just get on the first train that is going to central Berlin.
Then on Friedrichstraße itself (just by the S-bahn station exits) get the 147 bus to Werderscher Markt (3rd stop) which is 2 mins walk from the hotel. You actually pass the hotel just before the stop.
Note that Schönefeld airport station is a good 5-10 mins walk from the terminals. It is well signed. Otherwise the journey is easy, comfortable and in total takes 30-40 mins.
There are more places to choose from in the Berlin area.
PRICE RANGE
AU$209 - AU$344 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Titanic Deluxe Berlin
LOCATION
GermanyBerlinMitte / Mitte (Borough)
NUMBER OF ROOMS
208
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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