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The Ritz-Carlton, Berlin

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#21 of 662 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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The Ritz-Carlton, Berlin
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2,359 Reviews from our TripAdvisor Community

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Showing 1,458: English reviews
Stockholm, Sweden
Reviewed yesterday NEW

This Hotel is not perfect but close to. I had some minor issues but my stay was overall very pleasant. Location: Very good at Potsdamer Platz. Easy to walk to Branderburger Tor, Unter den Linden and shops on Friedrichstrasse. Hotel: Beautiful and in great condition. Room: Roomy and comfortable. Staff: Very correct and at the same time relaxed and friendly....

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Helpful?
Thank Nikon
Reviewed 3 days ago NEW

Excellent hotel, outstanding service from front desk and nice and calm atmosphere. Perfect for business and leisure travels in Berlin. Stayed at 9th floor during business conference and got very nice room.

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Thank Mieke C
Dorset, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is a fantastic hotel - beautifully designed, with amazing rooms and wonderful staff - right next to Potsdamerplatz, with its excellent rail links (U and S Bahn) and only a short walk from the Brandenburg Gate. The hotel itself is very opulent, with amazing attention to detail. The staff are - to a person - welcoming, helpful, and friendly...

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Thank Babyalmie
Baltimore, Maryland
Reviewed 5 days ago NEW

The hotel is just beautiful and looks exactly like the professional photos The staff were extremely friendly and helpful and the spa was a great way to relax at the end of the day. It is in Potsdamer Platz which is walkable to the Brandenburg Gate, Tiergarten, Museum Island, the Reichstag, and is right across form the metro. The hotel...

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Thank Shawn R
Chelmsford, United Kingdom
Reviewed 5 days ago NEW

This top quality hotel is ideally placed for sightseeing, close to the subway system and within walking distance of many of Berlin's historic places. The staff are wonderful, sofriendly and helpful . The rooms are luxurious and the housekeeping first class. Lee is the resident Beefeater in full costume; he greets visitors and especially delights Anglophiles. He performs a daily...

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Thank Barbara B
flitwick
Reviewed 1 week ago via mobile

Spent a long weekend here and it was outstanding in every way, gorgeous room with everything you need, it was beautiful. The staff were first class and very friendly. Close to public transport and couldn't be placed anywhere better for shopping. I would definitely recommend this hotel.

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Thank lulu96
Reviewed 1 week ago

This was the first time that either my wife or I had stayed at the Ritz Carlton. It was a terrific experience. The staff were exceptionally pleasant and helpful and Terry (American gentleman by the front door) was so warm and helpful in terms of where we should go and how we should get there, that we were taken aback....

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Thank pathB6140LE
Denver, Colorado
Reviewed 1 week ago via mobile

Lively but low key bar scene -- some nights they have live music Room are spacious and well appointed -- Gym is on the small size and does not have very good equipment -- Excellent staff that knows where everything is -- The eternal debate is which neighborhood to stay in -- I found the Ritz to be perfect as...

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Thank HonestMcHonest
Oroville, California
Reviewed 1 week ago

Great staff and Club Level experience, the staff were personable and very helpful with amenities and planning dinners and drinks in the city. However had to deal with a loud toilet that would not stop running 3 separate times. Quite frustrating.

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Thank jeremymP8582KI
TheRitzCarltonBerlin, General Manager at The Ritz-Carlton, Berlin, responded to this review

Dear guest, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number 0049-30-33777-6002....

Dubai, United Arab Emirates
Reviewed 1 week ago

Conveniently located off the city centre, approximately 15 minutes from the airport, it was a delight. Right from the "dude" at the doorway to the gent making the omelette for your morning breakfast, all were supremely attentive and caring. The Brasserie Desbrosses, is excellent, with great cheer and humor from their staff ! In my opinion the style of the...

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Helpful?
Thank deepakbiswas

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 

Additional Information about The Ritz-Carlton, Berlin

Address: Potsdamer Platz 3, 10785 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Price Range: $251 - $590 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton
Hotel Style:
#2 Green Hotel in Berlin
#16 Family Hotel in Berlin
#16 Business Hotel in Berlin
#19 Luxury Hotel in Berlin
#20 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Berlin staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can't imagine that every room is not a good room.”
 of 5 bubbles E2972GYbarbarab, 2 Dec 2016 | Read review
“Ask for a high floor room”
 of 5 bubbles SussexCpl, 24 Nov 2016 | Read review
“Rooms are good for sleeping and washing but the world is out there! I ordered an orange juice from the toilet.”
 of 5 bubbles francish977, 2 Nov 2016 | Read review
“Rooms towards the courtyard was a great choice.”
 of 5 bubbles bjornj674, 5 Oct 2016 | Read review
“have view towards sony centre or towards berlin wall side. i had selected a junior suite .”
 of 5 bubbles samgg2014, 30 Sep 2016 | Read review
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