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I can't emphasize enough how bad this hotel is. First of all, it is located in a really ugly area of the city, full of soviet-style buildings and 1 hour away from the Brandenburg gate by public transportation (including 2 changes). Second, the equipment of...More
1 Thank Ignacio_B_C_N_12
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded 13 February 2014
Thank you for being our guest and your review at TripAdvisor. We are sorry to read, that you was not so happy with your stay and that your agency maked a mistake by the reservation. The Holiday Inn Berlin City East hotel is...More
A balanced review hopefully!
The hotel is very close to the M5 and M6 tram lines which get you to Alexanderplatz very quickly. The breakfast at the hotel is top notch stuff and definately worth getting. The bar is a nice place to be!...More
1 Thank Chris H
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded 22 January 2014
Dear Chris H.,
Thank you for your comments on TripAdvisor. We hope that you have seen a lot of interesting places from Berlin. With the tram you are at the Alexanderplatz in about 20 minutes. Fantastic, that you liked our bar, we hope that you...More
Hotel is located in Eastern Berlin and immediate environment is not so interesting for a tourist. In addition metro station is not so close to hotel, but there is a tram line that is nearby and that can be used for easy and fast access...More
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded 6 January 2014
Thank you very much for your review on TripAdvisor.
We are happy to read, that you found your room was spacey enough and that everything was clean. You can reach Berlins city center by 2 tramlines which drive frequently (every 5 minute). In...More
We had booked via QWERTY travel co. and got a very good deal for 4 nights and flights from MAN. to BERLIN. However on arrival, it was quite disconcerting to find a Holiday Inn when we were not expecting it at all. Reception put us...More
1 Thank Doncasterover
Response from HIBCE, Guest Relations Manager at Holiday Inn Berlin City EastResponded 11 December 2013
Thank you very much for your comments here at TripAdvisor. Sorry to hear, that you don’t enjoyed to 100% your stay at our hotel. We are sorry, that you and your friends don’t get the rooms next to each other. That the colleagues...More
We stayed at this hotel in February for a few nights away for my partners birthday. When we arrived they said they didnt have a record of our reservation although we had all the documents from the travel agents with us, however this was sorted...More
1 Thank Hanahlr93
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City EastResponded 25 September 2013
Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to...More