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Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel

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Nurnberger Str. 65, 10787 Berlin Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (792)
Room & Suite (222)
Dining (60)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#82 of 645 hotels in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts. Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available. The with indoor pool, sauna, solarium, extensive offers of massage and a fitness section are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. 13 Meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 Delegates. W-LAN/High Speed Internet Access are available in all areas of the .
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
German
2989Reviews40Q+A100Room tips
Traveller rating
  • 1,216
  • 1,296
  • 353
  • 81
  • 44
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Popular mentions
Beverley B wrote a review Sep 2021
United Kingdom43 contributions8 helpful votes
Fantastic welcome by Johanna , room upgraded , spacious and clean. Excellent breakfast . Our daughter lives in Berlin and came to stay with us , the staff couldn’t do enough to accommodate her stay . Would stay here in a heartbeat x
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Date of stay: September 2021
Service
Room Tip: High up to avoid the street knowledge
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Wadstromav wrote a review Aug 2021
Odense, Denmark27 contributions22 helpful votes
Great stay, the hotel has set a high bar for service and paying attention to the customers. Has remediated the challenges with COVID restrictions, making the stay a high experience. The staff makes a welcoming experience, which just wants us to come back.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Good parking access, easy to drive to. Great central location.
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MickJaegger wrote a review Jul 2021
London, United Kingdom6 contributions7 helpful votes
I only spent one night but wanted to write a review because I have rarely had such a good breakfast, a lot of choice and a great quality of bread, I slept in a spacious and bright room, quick and contactless check in such as check out, if i come back to berlin i will try to come back here
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Date of stay: July 2021
Rooms
Location
Service
Trip type: Travelled on business
1 Helpful vote
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Marie wrote a review Jun 2021
1 contribution1 helpful vote
I would not recommend this hotel to anyone. The staff is unfriendly, the breakfast was average, the restaurant food for dinner was not good. The bathrooms are small and cramped, room cleaning only happens every 3 days and the pillows are uncomfortable. The only positive is the location.
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Date of stay: June 2021Trip type: Travelled on business
1 Helpful vote
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Response from Gregor Linhart, Geschäftsführer at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel
Responded 16 Jun 2021
Dear L2691WCmm, Thank you very much for taking the time to rate your stay with us. Unfortunately, due to the circumstances surrounding the Covid-19 pandemic, we have had to limit some of services alongside introducing new safety measures in order to protect our guests and colleagues alike. These measures include the removal of high touch and flexible items in the room as well as measures aiming to limit contact. Hence our housekeeping staff enter guest rooms every three days in order to clean – unless otherwise requested by guests. We apologize for the inconvenience you experience during your stay and that we were not able to meet your expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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Daniel M wrote a review Oct 2020
San Francisco, California57 contributions84 helpful votes
This property appears to have been recently renovated - at least the "superior" room I stayed in had been. Unfortunately, they failed to upgrade the door closers or put new rubber seals on the door frames, so if you let go of the door, it slams with a crack like a rifle shot. I was awakened regularly by this jarring noise and during my 4-night stay only slept fitfully. When I checked out, the clerk asked me about my stay. I mentioned the slamming doors, and he told me that it was actually my fault for being a light sleeper! Nice. I stay in hotels almost every night, and it's rare to run into this kind of noise in modern, quality properties. There are lot's of options in Berlin. I've personally stayed at several Mercures, the Hilton, and even the Ibis down the street from this property - all with much better sleep quality and staff with a greater sense of responsibility. Consider staying elsewhere.
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Consider a different hotel.
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3 Helpful votes
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Response from IHG Service, Owner at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel
Responded 17 Oct 2020
Hello Daniel M, I am glad you left feedback. Thanks for staying at our Crowne Plaza Berlin City Centre! I am sorry to learn about the issues encountered during your recent stay with us, particularly with the door and the noise. While we strive for quality service, I am sorry that you felt uneasy with our Front Desk clerk's lapses. We aim to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show that your unsatisfactory stay was an exception. Cheers, June A. Case Manager IHGService
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PRICE RANGE
USD 92 - USD 212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel crowne plaza berlin city berlin, crowne plaza city center, crowne plaza berlin, hotel crown plaza berlin, crown plaza berlin
LOCATION
GermanyBerlinTempelhof-Schöneberg (Borough) / Schöneberg
NUMBER OF ROOMS
423
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Frequently Asked Questions about Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel
Which popular attractions are close to Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Nearby attractions include Mission Accepted - Live Escape Game (0.2 km), Kaiser Wilhelm Memorial Church (0.4 km), and Aquarium Berlin (0.2 km).
What are some of the property amenities at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Conveniently located restaurants include Hasty Pastry, Heising, and Upper Burger Grill.
Are there opportunities to exercise at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Berlin City Centre Ku'damm, an IHG hotel?
Many travellers enjoy visiting Memorial of the Berlin Wall (4.8 km), East Side Gallery (6.7 km), and Gleis 17, Grunewald (5.0 km).