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The KPM Hotel & Residences is nestled between the heritage complex of buildings belonging to the legendary Royal Porcelain-Manufactory and the verdant urban green of the Tiergarten park. There is an urban train station just a few steps away from the hotel, which facilitates your brisk and hassle-free immersion into Berlin’s city life. The idea behind it all: 250 years of design history in modern adaptation, culminating in an innovative hotel concept for exclusive demands. The KPM Hotel & Residences unites a maximum of comfort and cosiness with a clear individual design signature. A retreat with a contemporary flair. Then there’s the comprehensive service from our attentive staff, as well as several additional amenities, all of which are oriented to the needs of our guests in Germany’s capital. KPM Hotel & Residences: The Essentials in Perfection
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My highlight when I'm in Berlin for work is definitely staying at the KPM. Service, facilities, comfort. It makes you forget even the most stressful working day quickly. It's a shame, however, that when large groups are there at the same time, the peace and quiet and the opportunity to eat in the restaurant are severely limited. Despite staying 3 nights, there was no opportunity for dinner in the hotel. Room cleaning was always top-notch, but unlike last year, the towels were not refilled this time (there were always 2 of each type in the bathroom) and the coffee capsules are only provided once. Certainly bearable - but it's different. Also new this year is the change in some rates to a "business breakfast", where you are served a pre-prepared plate. You can do that too - but it's a bit of a shame, given the rates that are being charged. Especially since with this selection, there is more left over than if I went to the buffet myself. All in all, this is complaining at a pretty high level - but I miss the usual absolute perfection from last year a little.
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Review collected in partnership with this hotel
Date of stay: February 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot praise the staff enough. They were kind, friendly, helpful and discreet at the same time.
The reception staff put more at ease from the moment I step in. This was important as I was overwhelmed by the sophistication of the hotel.
They could not more accommodating in helping me get to 'grips' with the technology of the hotel room, teaching me how to use a bottom top opener, to providing information to guide me around the sights of Berlin.
"Big Shout Out' to the restaurant staff who were great at breakfast and for allowing me to order food and for me to take to the roof top garden to eat. Berlin was very hot and it was nice to eat in the sun.
Tip for Travellers: When reception asked if you want your bags taken up to your room, say 'Yes' and they can show how the room works.
My German is very basic and was too shy to say this to staff but
'Vielen Dank für Ihre Gastfreundschaft'
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:There is lot of technology in the hotel room. Ask the staff to show you how it works.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobias Berghäuser, Geschäftsführer at KPM Hotel & Residences
Responded 19 Oct 2023
It is our turn to say thank you! Thank you so much for your visit and your completely wonderful review, which made us all so happy. How wonderful that you felt so well looked after and that we were able to contribute to making your stay in Berlin that little bit more enjoyable. We hope to see you again and send our warmest regards. Tobias Berghäuser, Hotel Director
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The KPM is about a 5-minute walk from the Tiergarten S-Bahn station, making it easy to get to all of Berlin's sights. The hotel has a modern, minimalist design, and since I also used it for remote working, the spacious desk and stable WiFi were an advantage (room type: Executive). I have rarely had such a quiet hotel room: no noise from the street or the hotel corridor - very pleasant! My room smelled slightly of food a few times (exhaust air from the restaurant?). Fortunately, this was only rare and by airing it out, it was bearable without any problems. Housekeeping was very good, as was the daily refilling of the minibar (water, soft drinks included). However, a few water stains on the sideboard/desk remained even after days. I had booked breakfast in advance, which was very plentiful every day, but there was no variety with the same offering this week. For guests who stay more than 1-2 nights, some variety would be desirable. My points are small things, but they should be perfect in a 5* hotel with the appropriate pricing policy. The entire team from reception to housekeeping to breakfast were really very nice!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KPM hotel & residence offers excellent value for money. It is a modern and very well soundproofed hotel. Our room, a deluxe suite, was very large and had plenty of storage space. The bed was comfortable and the kitchenette offers is useful if you plan to not eating out every night. Perfect for a week's stay. The bathroom was rather small compared to the room although it was perfectly functional with a nice shower with great water flow. However, there is room for certain improvements, particularly in terms of ventilation : the one in the bathroom is noisy and there is no air exchanger. We pointed out that the air in the room was heavy and musty and the only solution offered was to open the window. Not ideal for Berlin's cold, rainy winters. Also, the housekeeping would benefit from being more thorough, the rooms were clean except for the floor which is not washed often. We actually found that out after wiping some water the floor after, as suggested, opening a window to change the air in the room ! A pillow menu would be a good idea and a turndown service too. The hotel restaurant Dong A is serving a substantial breakfast buffet in the modern. Though generally decent some of the pastries were rather dry. That being said we had dinner there one night and it was actually very good. The location is a neutral factor here. It’s not located near many sights but it’s very close to the Tiergarten S-Bahn that gives you easy access to everything in and around Berlin. Of note though it’s located (as it’s name would suggests) on the KPM porcelain manufacture which is worth a look. In the summer time the proximity of the Tiergarten would make it a great option for runners in my opinion.
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Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:Upgrade are offer prior to arrival at a competitive price during off-season
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobias Berghäuser, Geschäftsführer at KPM Hotel & Residences
Responded 1 week ago
Thank you very much for your visit and your detailed review. We regret that you were only partially satisfied in some respects and apologize for any inconvenience this may have caused. If you are ever in town again - we would be delighted to see you again. Best wishes from the KPM Hotel and Happy New Year Tobias Berghäuser, Hotel Director
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Good location, very dark lobby, unfortunately it smells unpleasantly of food there and in the elevator.
Exceptionally friendly and helpful staff. This is why they get 5 stars 🌟.
Unfortunately you can't turn off the KPM TV picture. That's annoying.
The housekeeping service is a solid 6. Our pajamas were simply thrown on the bedside table. The used coffee cups were not replaced and changing towels needs to be practiced again. All of this leaves a very bad taste in your mouth.
And ladies and gentlemen, get yourselves some decent bath towels that are the right size and quality for a hotel like this. That should be possible, right?
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Parkgarage vorab reservieren.
Gute Lage in der Stadt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The KPM Hotel is centrally located, a 5-minute walk from the Tiergarten S-Bahn station in a very quiet and clean area.
You can park right on the street in front of the hotel, and there is a bakery directly opposite where you can have a very good breakfast.
The modern interior is interesting, on the fourth floor there is an open gallery to the fifth floor, the roof terrace is gigantic and offers a wonderful view of Berlin.
The room is spacious and very clean, the mirror on the ceiling above the bed took some getting used to, the TV was almost impossible to operate due to the menu navigation.
We thought it was great that the minibar was refilled every day. The mattress and bed linen were very comfortable, we slept very, very well.
The staff were very friendly, always asking in the morning whether we had slept well. We didn't have breakfast in the hotel.
The only points of criticism would be the somewhat gloomy entrance area and the cigarette smoke that occasionally rose up from the entrance area.
Overall, a first-class hotel that can be recommended at any time in Berlin!
We'd be happy to come back!
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very, very nice hotel, it leaves nothing to be desired. The design is unique. Everything was very clean and very cozy despite the minimalist style. The bed was very comfortable, breakfast was very good, plenty of choice, high-quality products. All in all, highly recommended, we will definitely check in there again. One small comment regarding the breakfast buffet would be to put a spit guard on the products, it would simply be more hygienic, but that's just a small criticism, we were extremely satisfied.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel close to Tiergarten train station and easy access to other neighborhoods in Berlin. New hotel with beautiful decoration, equipped with a gym and sauna. Guests can also use the washing machine for free. The rooms are spacious and have a kitchen, which unfortunately you have to pay EUR 15/day to use. Attentive staff.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is probably the best hotel in Berlin but please don't tell anyone since I want to keep this to myself. Many hotels are near Checkpoint Charlie and if you want more of a tourist experience you could stay there. But the KPM Hotel & Residencies offers much more! Some of the reviews note that the KPM is a bit of a walk from many of the tourist spots but this is what we loved about it. We walked everywhere while we were in Berlin and really found our way around. If we didn't stay at the KPM we would have missed so many sites that are not in the immediate tourist area. We really loved the hotel. The minimalist design offers everything you need and is so sophisticated. We loved the wood floors in the room and the stone bathrooms and perfectly designed fixtures. We had a balcony view and appreciated all of the lighting options in the room. Everyone who works at the hotel is professional and friendly and they truly want you to have a great high-end experience. We appreciated easy access to Einstein Coffee on our way to the Tiergarten and would definitely try the Donga restaurant next time around (we didn't have time on this trip but it looked so nice!). The concierge was very helpful and we loved all of the restaurant recommendations! Check out the two biergartens in the Tiergarten! We also enjoyed the rooftop view and they even had a "pop-up" bar to address some of the comments about access to drinks from there. My only recommendation is to offer some German beers and red wines as part of that rooftop experience. Overall one of the finest hotel experiences I've ever had and the rates were very reasonable considering what a high-level hotel this is. We would definitely stay here again and so glad we found this hotel!
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Review collected in partnership with this hotel
Date of stay: August 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobias Berghäuser, Geschäftsführer at KPM Hotel & Residences
Responded 6 days ago
Thank you so much for the time and effort you have put into this detailed and absolutely wonderful review! Your evocative description of how much the location of the KPM Hotel contributed to your overall experience of the city is a particularly kind gesture. Of course, we are delighted that you enjoyed our special KPM flair and interior design. Yes, the panoramic view from our roof terrace really is an experience - how nice that you treated yourself to this special KPM moment despite all the sightseeing temptations. My team sends its regards and thanks you very much for your praise. It would be a real pleasure to welcome you back again sometime! Best regards from Berlin and hope to see you soon Tobias Berghäuser, Hotel Director
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We spent 3 nights at this hotel recently and found it excellent. Located in a quiet area adjacent to the well known KPM Porcelain Factory/Museum/Shop where you can visit . 5 mins walk to a metro station, one stop into the main city shopping/tourist/zoo area. Staff at reception were most helpful, maid was very kind bringing us an extra reading lamp. There is a guest laundry here with large washing machines and dryers. Roof Terrance. An excellent breakfast buffet was served in their Vietnamese Restaurant on the ground floor. Lunch and Dinner here were excellent too. Close by were a couple of coffee shops where you could eat in or take away. Our room was very modern we had a large area to one side for the bedroom, couch, tv and kitchenette were in a large area with a balcony and 2 chairs. Very comfortable and quiet. Excellent bathroom. All in all we had a very pleasant stay and would happily return.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tobias Berghäuser, Geschäftsführer at KPM Hotel & Residences
Responded 6 days ago
Thank you very much for your detailed and, what's more, extremely gratifying review and the top rating! Thank you also for highlighting all the amenities that you particularly enjoyed at our hotel. My team would like to thank you for your praise. Hope to see you soon at the KPM Hotel, best regards from Berlin Tobias Berghäuser, Hotel Director
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Of course!
The aromas of Asia await you at KPM Hotel & Residences. Our DONG A Restaurant celebrates a delicious variety of Asian cuisine with fresh ingredients, exquisite spices, and finely blended herbs. Taste experiences that transport you to another world!
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