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The Charles Hotel

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The Charles Hotel
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1,350 Reviews from our TripAdvisor Community

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Showing 916: English reviews
Minneapolis, Minnesota
Reviewed yesterday NEWvia mobile

The room, restaurant, in room dining, service... all of it was fantastic. My husband got sick while we stayed here (from food at another restaurant) and the staff went above and beyond to make our stay all the more comfortable, even bringing us a separate cot for no additional charge. Really appreciated the care and professionalism of the staff and...

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Thank Lindsay O
Dublin, Ireland
Reviewed 3 days ago NEW

Very comfortable and elegant hotel. Room was spacious and very well laid out. Bathroom was spotless with cosy underflow heating. All the staff were very helpful and polite while not intrusive. The food was excellent with a great variety at breakfast. Concierge staff were happy to charge my phone as I had forgotten my charger. Nothing was too much trouble.

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Thank maire_10
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review of your recent stay at The Charles Hotel. We are pleased to hear that you had a wonderful experience and sincerely appreciate your kind words. We do hope to have the pleasure of welcoming you back soon. Best regards, The Charles Hotel Team

Talladega, Alabama
Reviewed 1 week ago

stayed here for 3 nights with my wife. centrally located hotel, with easy access to most of the attractions and places in munich. polite and very freindly staffs, greeting you upon entering this beautiful hotel. room was spacious, clean and very well maintained. bathroom was nice and well organized. lovely hotel, highly recommended.

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Thank professormercer
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for posting this lovely review, it sounds like you had a wonderful stay at The Charles Hotel. We very much look forward to welcoming you back! With all good wishes, The Charles Hotel Team

San Francisco, California
Reviewed 1 week ago via mobile

This hotel has it all. It is impeccably clean. The staff is very well trained, very amiable and helpful. The king bedrooms are a good size with a couch and a large bathroom with bathtub, separate shower stall and separate enclosed toilet and bidet. Impeccable wooden floors, no dirty/stained carpets here. I found it well insulated given the wooden floors....

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Thank violetwolf
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to share this review on TripAdvisor of your recent stay with us. We were very happy to see that our fantastic location, attentive service and our newly opened restaurant Sophia's was to your liking. We very much hope you will continue to stay with us on future trips to Munich....

Reviewed 1 week ago via mobile

Really Professional and efficient staff, starting from the doors through reception, also when at the room. The restaurant staff was also excellent, when having breakfast. charming hotel rooms . We Loved the views from our room. Location is great. Only 5 minutes walk from old town attractions. Can't go wrong with this hotel ❤️

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Thank Shaymaa M
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for this lovely review of your recent stay at The Charles Hotel in Munich. We were thrilled to read that we were your hotel of choice and that you enjoyed every aspect of your time with us. Thank you also for the recommendation. We do hope you will come and stay with us again on future...

Reviewed 1 week ago

I've been coming to the Charles Hotel once a year since it first opened. The location is terrific (2mins walk to main station), the service very attentive, efficient and friendly, the decor is exquisite with lovely seasonal details and local Bavarian flair. The breakfast is divine with wonderful views of the greenery outside. Room service is great. Also the conference...

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Thank Judith B
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, It was such a pleasure having you stay with us again and the whole team were delighted to learn that you enjoyed our great location, attentive hospitality and courteous guest care whilst here. Thank you also for your honest feedback regarding the condition of the room that you stayed in. Not all of our rooms are as the...

Bucharest, Romania
Reviewed 2 weeks ago

One of the best hotels we've stayed at with remarkable and outstanding service! We've just stayed 2 nights but everything was perfect! Perfectly friendly service! Amazing for kids with kid's bathrobe & slippers and a bag of toys and small hangers for the wardrobe - this is something that we never had before in a hotel!

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Thank Matthias_and_Laura
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful review, it has been our absolute pleasure to welcome you and your family to The Charles Hotel in Munich. We feel very honoured when reading through your comments and we hope to welcome you back again very soon. With all good wishes, The Charles Hotel Team

Reviewed 2 weeks ago via mobile

The service is amazing here. The wonderful staff remember your name, offer every assistance and ensure your personal and business needs are met. The meeting facilities, food and beverage service and business support is outstanding. Restaurant Sophia is very good. Beautiful high Windows so you can take in the full view of the park. The food is excellent with great...

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Thank JABellamy
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, We were delighted to have you stay with us at The Charles Hotel in Munich and are thrilled to hear that you had an enjoyable experience. We pride ourselves upon our personalized service and we are so glad that you were able to experience this first hand. Thank you for taking the time to review the hotel on...

Surfers Paradise, Australia
Reviewed 3 weeks ago via mobile

We had a very pleasant stay at the Charles. It is a great location, with a beer garden and small park across the road. The staff are exceptional! German quality at it's best! The hotel is not new but is obviously maintained very well. Fond memories!

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Thank bdaly75
Management_TCH, PA to the General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you very much for letting us know your thoughts on your most recent stay at The Charles Hotel in Munich. Also, thank you for your appreciation towards our central location as well as the great service delivered by our talented staff. We would love to welcome you back as our guest. Sincerely, The Charles Hotel Team

South Melbourne, Australia
Reviewed 3 weeks ago

The hotel is very worthy of its TripAdvisor reputation. The service was excellent and nothing was to much trouble for the staff. The rooms are a great size but are starting to look a little old and tired. The bar area is inviting but during my stay was mostly empty. The breakfast buffet is good with additional hot dishes available....

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1Thank MontagueMelbourne
Management_TCH, Personal Assistant to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for your comment on TripAdvisor. We are sorry you were disappointed in the rooms and we would like to assure you that we continuously spend substantial amounts of money on an annual basis to ensure the hotel is kept in good condition. Furthermore, we regret that you didn´t have a memorable dining experience at our newly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being. ... more   less 

Additional Information about The Charles Hotel

Address: Sophienstrasse 28, 80333, Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $379 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Charles Hotel 5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Cheap Tickets, Agoda, Odigeo, Priceline and Jetsetter so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Forte Munich
Munich Forte
Hotel Style:
#1 Romantic Hotel in Munich
#1 Luxury Hotel in Munich
#1 Spa Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Charles Hotel staff and other travellers.
21 questions
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Questions? Get answers from The Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very calm hotel”
 of 5 bubbles maire_10, 4 Dec 2016 | Read review
“Try for a rooms with views of the Botanical Garden/Frauenkirche in the distance”
 of 5 bubbles Spidermonkeyfx, 14 Nov 2016 | Read review
“Ask for a room facing the botanical gardens”
 of 5 bubbles SP605, 5 Nov 2016 | Read review
“Park views and city views on the higher floors are great.”
 of 5 bubbles Kendosan1, 1 Nov 2016 | Read review
“Our room faced the street and I'd recommend a higher floor facing the park.”
 of 5 bubbles TracyK112, 25 Sep 2016 | Read review
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