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Hotel Excelsior

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#71 of 381 Hotels in Munich
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Hotel Excelsior
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528 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Ellesmere Port, United Kingdom
Reviewed 2 January 2017

This hotel was positively recommended by a friend which we wish to share. This was our first visit to Germany and was to see the Munich Christmas markets for my birthday during a 3 night stay. We arrived on my birthday and I received a complimentary bottle of sparkling wine with a hand written birthday card with lovely comments in...

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Helpful?
1Thank karen t
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear karen t Thank you very much indeed for this awesome recommendation and detailed report on your stay. We are very happy to see that the little gestures for your birthday had such a positive and memorable effect on you. Your comment on the location, the room, the decor and our atmosphere, as well as the food and the service...

Reviewed 26 December 2016

This hotel is one of The Best. Before we even checked in Claudia in reception worked with us to find restaurants for Christmas and local information. When we did check in we were assisted by bellman Ikeel who went out of his way with the luggage, pillows, ice and information. When we checked out he actually took our luggage and...

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Helpful?
Thank Kathi K
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Kathi K, Reading your review is our sheer pleasure! Thank you very much. We are thrilled to have had you as our guest and are honored by your comments on the service, the housekeeping, the room service as well as the buffet breakfast. But what pleases us the most is your emphasis on our biggest gem, our team. Claudia,...

Palm Beach Gardens, Florida
Reviewed 16 December 2016 via mobile

This hotel in in the center of Munich. You can walk to almost everything you would want to see and do. And if you do need a train or a bus. It's within a few yards of the hotel. Staff were kind and friendly. We ate breakfast in our room a couple of times. They sent so much food, we...

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Helpful?
Thank William L
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear William L Many thanks for this nice evaluation and recommendation. We are very happy to see that you enjoyed your time with us in Munich. Yes, the breakfast is vast, no matter if you go to our buffet or have it delivered to your room. Thus I am quite pleased to read how you made good use of it...

Dublin, Ireland
Reviewed 14 December 2016 via mobile

From the outside it doesn't look much however inside is really nice. For me the staff were outstanding. Pleasant, polite, fun !!! and accommodating. Food really nice and bar is real quaint and comfortable. Location is fantastic , pretty central. Downsides, the gym is at a sister hotel so not in the same building and no air - con in...

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Helpful?
Thank DecDunne
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear DecDunne Thank you for your kind and correct description of our Hotel Excelsior. You are right, the facade of the hotel is no special eye catcher, but once inside the cosy interior will help you forget that immediately. I agree that the team is great and the bar very inviting. When it comes to your mentioned downsides, I have...

MILANO
Reviewed 12 December 2016 via mobile

It's definitely an a~meh hotel. The location is very accessible to all touristy areas. Overall it's a decent hotel but a few things could make this place great. One really disappointing thing is the incredible rude staff! Cut me off multiple times and would not let me finish explaining my situation. My issue was simple and I told the receptionist...

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Helpful?
Thank BIG_VINX
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear BIG_VINX I am very sorry that you left our hotel with this unpleasant memory. Whilst we are glad you enjoyed your stay until you became sick on the last night, I do apologize that my colleagues approach has offended you. I truly regret that the behavior of our front desk seemed inappropriate to you, when they tried their best...

Reviewed 4 December 2016

A few steps from the train station you find this comfortable hotel, spotless clean, pleasant rooms, and excellent breakfast. One reason to reduce one notch from my recommendation is the lack of a gym. I was told however that the hotel will be renovated soon and a gym will be added.

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Helpful?
Thank Procaccia
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Procaccia Thank you for this great review of our hotel! We are glad that you enjoyed your stay with the vast breakfast buffet, the comfortable rooms and the conveniences of our central location. As you stated correctly: upon the modernisation as of January, we will actually fit a little gym into our top floor. In the meanwhile, all of...

Abu Dhabi, United Arab Emirates
Reviewed 1 December 2016

Great place to stay at the center of the city. Shopping centers and great restaurants close by. Staff are ever smiling and eager to offer help and advice to guests not familiar with Munich. Deferentially enabled staff are employed within the hotel and this indeed goes to show the maturity of the management and the respect towards human values. The...

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Helpful?
Thank PattanMadhu
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear PattanMadhu Thank you for this nice rating of our hotel Excelsior. Good to see that you felt cared for and welcome throughout your entire stay. Thank you for mentioning this, it means a great motivation for us and I share it with great pleasure. Yes, providing the minibar with just 1€ per item makes life for us and the...

Huron, Ohio
Reviewed 21 November 2016

I stayed at the Excelsior for 5 nights in late October and then extended my stay for 3 more nights after a short stay in Salzburg. I have stayed at the Excelsior a number of time before this stay and I returned again this time mainly because of 3 reasons. First, I have only stayed in the Alpine rooms which...

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Helpful?
1Thank Mule2014
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Mule 2014 What a great comment, thank you very much! I have passed on your compliments to Claudia, Victoria and the bellmen, just as well as to our housekeeper to spread it among the maids. Again, thank you very much, this is the motivation we work for. We love to hear that you enjoy our Alpine rooms, as this...

Reviewed 18 November 2016

Stayed for a night in that Hotel, chosen because of location. The Hotel is very old, and the rooms probably have not been refurbished for a while. The following comments to be considered: - room size rather small - phone coverage inside hotel: terrible, difficult to make calls bcs the building is old with thick walls.... - not suitable for...

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Thank Horst P
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Horst P I am truly sorry that we could not meet your expectations and for the inconvenience caused. Please accept my sincere apologies! I don’t deny any of your mentioned details as they are justified, at the same time I would like to point out that all of our rooms differ in size, style and last refurbishment date. The...

Sydney, Australia
Reviewed 18 November 2016 via mobile

I stayed at the Excelsior for a week in November, for business reasons. The hotel foyer is very quaint, decorated in Bavarian style. The room I stayed in was one of the Alpine rooms - I'm not sure how many room styles there are - and was spacious and comfortable and clean. The best description I can give is to...

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Helpful?
Thank Bradley F
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Bradley F Thank you for this beautiful review! We love to hear that you enjoyed your stay in our Alpine room, as this is the style into which we will upgrade the biggest part of the Hotel Excelsior. I appreciate you mentioning some of the details that seemed functional and helpful to you, as a business traveler. But what...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $205 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#8 Green Hotel in Munich
#39 Romantic Hotel in Munich
#39 Luxury Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
19 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our family room was very spacious and comfortable.”
 of 5 bubbles daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
 of 5 bubbles karent368, 2 Jan 2017 | Read review
“We stayed in a room facing the very private and quiet courtyard.”
 of 5 bubbles 8kathik, 26 Dec 2016 | Read review
“Have look at the room space before making a choice of room type.”
 of 5 bubbles PattanMadhu, 1 Dec 2016 | Read review
“Alpine rooms are the best”
 of 5 bubbles Mule2014, 20 Nov 2016 | Read review
5 of 5