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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Vier Jahreszeiten is the first address for high quality level travelers, who esteem the combination of noble atmosphere together with the central location of a luxurious Grand Hotel. High standard traditional extravagance combined with present trends, turn your stay into a unique experience. The 302 rooms and suites combine the art of modern living with historical ambiance.
We would like to inform you that Kempinski The Spa will be closed until 30 June 2025 inclusive due to an extensive redesign of the facilities. It will still be possible to arrange for massages and treatments and to use the gym, which will be relocated to another room. Alternatively, all our hotel guests will be able to use the fitness facilities of our Partner Prime Fitness (3 min walk from the hotel) free of charge.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
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Nestled in a prime spot close to Munich’s heart, the Hotel Vier Jahreszeiten Kempinski is a magnet for guests keen on exploring the city, with the English Garden and shopping districts just a stone's throw away. While the lobby's elegant charm and the overall cleanliness receive accolades, some guests have voiced concerns over the rooms, pointing out their size and upkeep as not quite up to the mark for a luxury establishment.
Service quality seems to swing from highly professional to disappointingly lackluster, casting a shadow on the hotel's value proposition for a number of visitors.
Location
Central
Atmosphere
Welcoming
Rooms
Cramped
Value
Expensive
Cleanliness
Pristine
Service
Inconsistent
Amenities
Limited
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A beautiful and fantastic hotel right in the heart of Munich. Within just a few minutes' walk, you can reach the historic center. The hotel is close to many restaurants, bars, pubs, and shops. The rooms are clean and very well-equipped. The staff is exceptionally helpful. I recommend spending time in the hotel lobby, where you can really feel the vibrant atmosphere. Also, the bar next to the lobby is a great place to relax. The culinary offerings are excellent. The staff pays great attention to ensuring guests feel perfectly comfortable during their stay. I wholeheartedly recommend it.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 9 Feb 2025
Dear TripAdvisorUser Lukeball, thank you so much for your kind words and for taking the time to share your experience. We're delighted you enjoyed our central location, finding it easy to explore the historic center and the vibrant surroundings with its many restaurants, bars, pubs, and shops. It's wonderful to hear you appreciated the cleanliness and well-equipped nature of our rooms, and that our staff's helpfulness contributed positively to your stay. We agree, our lobby is a great place to soak in the atmosphere, and we're glad you enjoyed the bar as well. We're especially proud of our culinary offerings and the team's dedication to guest comfort, so your compliments in these areas mean a lot. Thank you again for your wholehearted recommendation! We hope to welcome you back to our hotel in Munich very soon. Your Management Team
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Recently back from this Hotel after a four night stay. Unfortunately, our luggage did not arrive with us at Munich Airport however the Hotel Concierge team [Elias and Sascha] provided excellent assistance in trying to resolve this, they also helped arrange the provision of toiletries and mobile phone adaptors. We were given a free room upgrade which we were very impressed with including the spacious size of room, comfortable beds and a superior bathroom/shower room. The buffet breakfast covered every dietary preference and requirements and was served in beautiful dining rooms. The staff were very attentive and the whole experience was enjoyable each morning. The Bar team also provided an excellent service and again the magnificent surroundings are what you would expect from a five star Hotel. Although our experience in Munich was somewhat stressful as our luggage never arrived until late on our final night we loved staying in the Hotel so much that we are eager to revisit next year.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 29 Aug 2023
Dear TripAdvisor User jillgX3948Al, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you for sharing your valuable feedback regarding your recent experience with us. I am delighted to read that you enjoyed your time with us to the fullest and you are looking back with such fond memories. Feedback like yours is always a great confirmation for the excellent service and work our team is performing every day. Please rest assured that I will share your feedback with the entire team and our head concierge Sascha. We are looking forward to welcoming you again soon. Until your return, I remain with best regards from Munich, Holger Schroth Area General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
The best reason to like this place is its location about 8 minutes walk from the main city square and its department stores. Breakfast buffet here is outstanding; you could stay here a week and not get through all the breads. Dinner here was also quite good with excellent desserts. Our two connecting rooms were good with plenty of closets and nice bathrooms although I find these Toto toilets really annoying as they keep turning on and making noises even if you are not near them. The indoor pool here is good, but there is no swimsuit spinner; they removed it for covid and haven't brought it back. There is a steam room as well. The problem here is that they close all this down at 9, including the gym which is really small for a 5-star hotel. I was told that they recently enlarged the gym, which makes you wonder how awful it was before. They need to enlarge this, especially since if more than 2-3 people are there, it's cramped. There is a large machine there which is not intuitive to use even though there is a video playing on the wall that describes it, and it takes up half the room. They need to look past enlarging that space and just find a better place to put the gym. If I were here on a business trip, I'd not want to be stuck at this hotel without a a real gym and no facilities after 9pm. But if location were key and you were here for one night, you don't need to look further than this place. Otherwise, the Bayerischer Hof or the Charles hotels would be worth a good look.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 6 Sept 2022
Dear 649ic, thank you for taking the time to share your valuable feedback regarding your recent stay at Hotel Vier Jahreszeiten Kempinski Munich with us and the TripAdvisor Community. We are delighted to hear that your visit was an enjoyable one and that you were able to experience the services Kempinski is renowned for. Thank you also very much for your constructive and straightforward feedback regarding our SPA and gym facilities. Kindly be assured that we have several plans and ideas in progress to extend and renovate the existing set up some time in the future. Your comments have been shared with the entire team and all of them are equally happy with your appreciation of their services. Once again, thank you for your time and we look forward to welcoming you back in the hopefully not too distant future. Yours sincerely, Holger Schroth Area General Manager
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A difficult evaluation... Yes, the hotel is a 5* superior hotel - yes, it brings everything with it to be exceptional and this categorisation is right about it too. Upon arrival, the door area is always well staggered and you always have the feeling of 5 stars luxury as soon as you enter.
The food and beverage offer is very good and varied.
The design of the lobby is of course phenomenal and captivates with timeless elegance - quite contrasting but by no means contradicting the style of the house.
Staff are professional, service-oriented and attentive in all areas at all times. Smaller deficits are of course also due to the general shortage of skilled workers on the market. My special gratitude goes to the two ladies in Red Pia and Romy.
The rate was good and I received a nice upgrade, even flexible check in and check out times were no problem - thank you to the hotel for that.
But this was immediately clouded by the following things (room 601) / Among the criticisms:
-There was a door malfunction throughout the stay, the key cards had to be recoded several times. I probably had to call someone three times. In this latency, of course, very annoying for the guest. Only on the day of departure did a technician take care of this.
-The window in the sleeping area was broken and came loose from the anchorage, which is quite a safety risk. Again, training. Something like this must be noticeable before renting the room.
-I had to kill two creepers in the shower area, extremely unappetizing -The TV sometimes had a frozen image and was often a bit slow in response speed
-It's extremely strange that as a houseguest you don't get a seat despite notice of a visit evening at the bar and external guests are sometimes even given preferential treatment.
Some things may seem a bit meticulous, but I think above a certain offered and advertised standard a hotel must maintain a certain level of service permanently. I addressed things both at check-out and in the guest survey, but apart from a very thin apology, no feedback was received. The gummy bears from the minibar were still billed as if nothing had happened. I think everyone knows what is meant...
A good hotel with potential to go up!
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Date of stay: March 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at the Vierjahreszeiten Hotel Kempinski in Munich and while the grand, old-fashioned charm of the hotel is undeniable, there are several areas where the experience fell short of expectations for a 5-star establishment.
First, while the rooms have been nicely renovated, I was struck by the contradiction between the hotel’s environmental messaging and its actual practices. The air conditioning system cools the rooms down to a chilly 18 degrees Celsius, which makes their appeal to reuse towels for the sake of the environment feel somewhat insincere. This gives the impression that the hotel is more focused on marketing a green image rather than genuinely committing to sustainability.
Another disappointment was the restricted hours of the gym, which is only open from 7 AM to 9 PM. For an international hotel that aims to be among the best in Munich, these hours are impractical, especially for guests traveling from different time zones who may need access to fitness facilities at unconventional hours.
While the hotel’s location is indeed fantastic, I found that its services and overall approach feel out of touch with the needs of today’s travelers. For a hotel of this caliber, I expected more in terms of both convenience and a genuine alignment between their values and practices.
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Date of stay: August 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 22 Aug 2024
Dear Eee_Travel, Greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for sharing your constructive feedback regarding your recent experience with us and the TripAdvisor Community. I deeply regret to learn that you did not enjoy your time with us to the fullest and left disappointed. Please accept my personal apologies for the service you experienced and thank you very much for the straightforward feedback which will help us to improve our service every day. I have shared your feedback with all responsible managers already who will again follow up within their teams. Please rest assured, that we do take sustainibility very serious. I would also like to inform you that our entire spa area, including the gym, will be renovated in early 2025. The gym will then be open 24/7. Dear Eee_Travel, I can not undue the experience you made with us. We hope you will consider our property for your next trip to Munich. The entire team would like to show you the sense of hospitality which you can expect from us and we are known for. I remain with best regards from Munich, Holger Schroth Area General Manager
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Good: The Hotel Vier Jahreszeiten Kempinski München, located on Maximilianstrasse, is centrally located and an easy walk to restaurants, shopping, Christmas markets, and beer halls. Service is outstanding. Beautifully decorated lobby.
Bad: Not a 5 star hotel - rooms are extremely small even for European standards. Bedding was more 3-star level.
Bar is nice but small and terrible service.
Lobby has a lobby bar and limited food service but it's too small and on weekend evenings taken over by primarily non-guests. Frustrating as a guest that you are told they can't reserve seating only at night to see areas with reserved signage.
Ugly The pop-up gondola bar & restaurant at the hotel entrance made it almost impossible to enter or leave the hotel. The hotel doesn't advertise it to potential guests nor are guests given special preference to booking time slots - check out the Ritz Vienna's website.
The hotel is not ADA friendly so if you are handicapped stay away.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 10 Dec 2024
Dear Trip Advisor User S1899RXjohnw, Thank you for your detailed feedback. We’re glad you appreciated our central location, outstanding service, and beautifully decorated lobby. We sincerely regret that certain aspects of your experience fell short of expectations. Your comments about room size, bedding, and bar service are noted, and we will address these areas to ensure a better experience for our guests. We’re also reviewing how we manage lobby seating during busy times to prioritize guest comfort. Regarding the pop-up gondola bar and restaurant, we apologize for any inconvenience it caused during your stay. While these seasonal features aim to enhance the guest experience, we’ll explore better accessibility for our hotel guests. Thank you again for your valuable feedback. We hope to welcome you back in the future to provide a more seamless and enjoyable stay. Kind regards Holger Schroth Area General Manager
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Four stars = very good. Nice hotel. Staff is great. Location is excellent. Everything is very clean. Breakfast is great, but having it at the proper breakfast restaurant is EUR 50 per person. If you aren’t that hungry, sit in the lobby area and enjoy some nice breakfast options a la carte. Room service is also great. They offer turn down service, but for a hotel of that caliber I’d expect a bottle of water and a piece of chocolate at that point. One big downside is the size of the rooms. Every room suggests one person too many. The 1 person room should suggest 0 guests (a room like that simply shouldn’t exist in a five star hotel), the 2-3 person room is really just comfortable for 1 person, and so on.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 4 Mar 2024
Dear Tripadvisor User BigTraveler002, Warm Greetings from Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for sharing your straight forward Feedback with us here on Tripadvisor. The time you took is much appreciated. We are delighted to read that you enjoyed your recent stay with us and your are looking back with fond memories. Unfortunately we were not able to meet your expectations regarding the size of your room. Due to our over 165 years of history we have different categories that vary in shape and sizes. Please always feel free to contact one of our Managers already during your stay. We would have loved the opportunitiy to show you categories that you might prefer and make your stay more comfortable. We are looking forward to welcoming you back soon. I remain with best regards from Munich, Holger Schroth Area General Manager
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This was our 4th stay at the Kempinski. The location on ritzy Maximilianstrasse cannot be beaten, with such close walking proximity to all the city centre. Valet parking. The staff, from the front doorman, to the Concierge Riccardo(wonderful!) to the desk staff(special mention to Martin and VeroniKa) who helped make our stay a success. There was confusion over our room with no hotter in one stack of rooms, including our lovely top corner mini suite. Next day we were moved to a lovely upgraded spacious bright modern suite room 130. The lobby is amazing, with the huge Tiffany glass dome always changing light with the sun. Great place to sit for a drink or a light meal. Breakfast is an amazing buffet, server by staff who could not be more attentive or helpful. I have always been a big fan of the Kempinski in Munich, now more than ever. Many thanks to all there for a memorable stay.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:There are NO bad rooms in this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 25 Aug 2024
Dear tripadvisor user unclepaull, Greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you very much for taking the time to share your wonderful feedback with us on Tripadvisor. I am very pleased to realise that you enjoyed your stay and had a wonderful time with us. Your consistently very positive feedback and kind words are shared with our entire team and are a great confirmation of their daily dedicated work Thank you very much for this. We are already looking forward to welcoming you back in the not too distant future and until then, best regards, Holger Schroth Area General Manager
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The location, spa facilities and elegance of the lobby were outstanding, however, the service, room facilities, and value of the food & beverages were unsatisfactory. My reservation was for 3 people, and the room was missing the second bed. When I shared with the staff, they questioned me on whether I was sure if there was a second bed or not, and said a rollaway was not possible. Only after I pressured them, they said they would take care of it. This interaction and subsequently with the restaurant staff during my 5-ay stay, I can described as indifferent and not customer focused. Some of the room items did not work - towel warmer and toilet paper holder. The value of the dinner is on point with outside restaurants, but the 50E breakfast and the cost of coffee/cappuccino at the Lobby are disproportional to what is offered.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 19 July 2023
Dear GMB-RFB, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. We deeply regret to learn that you did not enjoy your time with us to the fullest and left a little bit disappointed. Please accept my personal apologies and thank you very much for the straightforward feedback which will help us to improve our service and our product every day. Our Director of Quality has shared your comments with all responsible managers already who will follow up on your constructive feedback. Rest assured that the experience you made is not the hospitality and the service we are renowned for and our team works hard for every day. As your personal wellbeing is our highest priority, please always feel free to reach out to one of our managers if you are not satisfied with a service or product you received. We would have loved the opportunity to correct this mistake already during your stay. Unfortunately we can not undue the experience you made with us. However, we can assure you that this is not the heartfelt service you can expect from a Kempinski Hotel and especially from the Hotel Vier Jahreszeiten Kempinski Munich. We would highly appreciate it if you would give us a second chance and choose our property again once your travel plans will bring you back to Munich. I hope will be able to regain your trust and remain with best regards from Munich, Holger Schroth Area General Manager
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I am extremely disappointed and disgusted with my stay here and do not recommend if you are looking to be a respected guest. The managers at this hotel are arrogant, unprofessional, conceited, and discriminatory.
1) They improperly handled and disrespected my religious items, squashing the items and not handling with care. This is completely unacceptable and a violation of my rights.
2) They lost a very important and confidential SIM card and took no responsibility for this.
3) They used the card I had put down for a deposit to attempt to charge me for an additional half a day, which I did not even stay and they did this without my permission or awareness. This is a financial breach of contract.
4) And lastly, the worst level of service I have ever had, was that they entered my room without me being present and removed all of my personal items and possessions, throwing it outside. They opened the safe in my room, removing all of my expensive and confidential items and shoved it into various pockets of my suitcase. This is a serious breach of privacy and should be reported.
I am a very private and discreet individual, and have stayed in hundreds of hotels, always of the best and top service, and have never been disrespected in this manner. This is the most unprofessional service I have encountered in all my years of travel.
This hotel will not handle your items with care or respect, they will lose your items and take no responsibility, and they will throw your items out without your permission. They should not be considered a 5-star hotel with the way they treat you. I felt extremely unwelcome throughout my stay. Do not stay here.
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Date of stay: May 2024
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Vier Jahreszeiten Kempinski, Inhaber at Hotel Vier Jahreszeiten Kempinski München
Responded 15 May 2024
Dear 39dianaz, greetings from the Hotel Vier Jahreszeiten Kempinski Munich. Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced. It's important to note that the packing of your belongings proceeded on your confirmed departure day at 6pm in the evening. This was 6 hours after the regular checkout time which is noon. As attempts to contact you were unsuccessful during the afternoon and after consulting with your travel agent, it was necessary to vacate and pack the room to accommodate incoming guests, as the hotel was fully booked due to a nearby event. Please be assured that all internal procedures and strict hygiene protocols were diligently followed when packing your room. At the Hotel Vier Jahreszeiten Kempinski Munich, we prioritize the safety and well-being of our guests, and every measure was taken to ensure a seamless and hygienic process. Regarding the loss of your SIM card, we were not previously made aware of this issue. We encourage you to contact us directly to address any outstanding concerns or questions you may have. Our team is available to assist you in any way possible. Once again, we apologize for any inconvenience and hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Benedikt Kuhn Hotel Manager
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There are more places to choose from in the Munich area.
PRICE RANGE
AU$572 - AU$823 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vier jahreszeiten kempinski munchen hotel
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
302
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL VIER JAHRESZEITEN KEMPINSKI MÜNCHEN - 2025 Prices & Reviews (Munich, Germany) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hotel Vier Jahreszeiten Kempinski München
Which popular attractions are close to Hotel Vier Jahreszeiten Kempinski München?
Nearby attractions include Bus Bavaria Neuschwanstein Castle Tours (0.2 km), New Town Hall (Neus Rathaus) (0.5 km), and GOP Variete-Theater Muenchen (0.5 km).
