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These are just first impressions upon checking in at the hotel: it feels very depressing.
Everything about the hotel feels dated.
- The furniture has not been redone in quite a while.
- The table in the room, while clean, has so many scratches on...More
We stayed in Sheraton Arabellapark just for a day on the 23rd of Jun 18, while on a tour to Eastern and Central Europe as part of the Carnation Travel & Tours Group from Delhi, India. The stay was just amazing.
The hotel is a...More
Comfortable rooms of a good size with all amenities you need. Perfect for a short stay. Not far away from Englischer Garten. Friendly staff. Great views of the city. All in all good and unspectacular. Prices definitely rather on the high end for what you...More
We stayed in one of the Sheraton club rooms. Firstly these rooms are on a floor that is disjoint from the hotel and the main access is through the fire escape stairs or a small service elevator at the opposite end of the building. Our...More
Thank Harry M
Response from Walter R, General Manager at Sheraton Muenchen Arabellapark HotelResponded today
Thank you very much for sharing your feedback with us here on TripAdvisor. We are very sorry to read that we were unable to meet you expectations during your stay with us.
We will certainly forward your commentary to our entire teams to avoid similar...More
As I start this, I realize that it’s a pointless exercise. Because if you read the most recent reviews on this hotel, everything has already been said and, even more disappointingly, the general manager has responded with platitudes only, as I encountered the exact same...More
Response from Walter R, Manager at Sheraton Muenchen Arabellapark HotelResponded 2 weeks ago
thank you very much for taking the time to provide your feedback about your recent stay at the Sheraton Munich Arabellapark Hotel.
Every single review is very important for us to improve as we are striving to deliver the best as possible service...More