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All reviews club room top floor business hotel nice hotel city centre big hotel subway station minute ride hotel is located room was spacious visiting munich public transport late at night english garden breakfast buffet is during oktoberfest balcony
Stayed here for 2 nights. Hotel looks terrible from outside hence already you come in with a bad feeling. First night in the Hotel reataurant , bad athmosphere and never eat such a terrible “Haxen”, avoid at all costs! Rooms are really dated and you...More
Thank roman m
Response from Walter R, General Manager at Sheraton Muenchen Arabellapark HotelResponded 2 days ago
Thank you very much for taking the time to share your experiences you have encountered during your stay here on TripAdvisor.
We are very sorry to read that we were not able to meet your expectations during your stay with us. Please rest assured, that...More
We stayed in Sheraton Arabellapark just for a day on the 23rd of Jun 18, while on a tour to Eastern and Central Europe as part of the Carnation Travel & Tours Group from Delhi, India. The stay was just amazing.
The hotel is a...More
Our room facing east has a fantastic view of sunrise in the morning. Room has a great size. Plenty of spaces to sit or work. Room also has a balcony. Bathroom is also a good size with functioning layout. Overall the property is a bit...More
I spent 2 nights in this hotel as part of a business workshop and I would rate the rooms as acceptable for a few nights. What happed upon checkout however was a prime example of not caring at all about your customers.
Unfortunately, a pair...More
Response from Walter R, General Manager at Sheraton Muenchen Arabellapark HotelResponded 5 days ago
Thank you for your response.
We would be more than happy, to discuss this matter personally with you, so please feel free to contact us at any time or let us know, when we may reach you.
Hotel Manager i.c.o.Rooms
If good service doesn't matter to you then this might be your hotel. My group had to wait up to three hours for their rooms to be ready. The front desk sent me to my room twice with nonfunctioning key cards, only to tell me...More
Response from Walter R, General Manager at Sheraton Muenchen Arabellapark HotelResponded 1 week ago
I would like to thank you for sharing your valuable feedback, as well as apologize for having experienced issues with our system.
We take pride in our team members and I am sorry about the impression they have left, however I believe it...More