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Hotel Cristal

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Hotel Cristal
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608 Reviews from our TripAdvisor Community

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Showing 333: English reviews
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Vicenza, Italy
Reviewed yesterday NEWvia mobile

This 4-star is very conveniently located near the main station and five minutes walking from Karlsplatz and the city centre. Nice personnel at the reception and bar. Rooms are good-sized and clean Some things detracted from the experience though, most importantly finding a stain on the sheets (promptly changed...). Rooms are quite noisy as well, even on the fifth floor....

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Helpful?
Thank Alessandro G
London, United Kingdom
Reviewed 4 days ago NEW

If looking to stay central or near the main station you cant go wrong from this place, easy to navigate the city or connect to pretty much all trains/tubes etc. but also a very short walk to the airport bus stop handy if needing to leave the city early. We arrived early and the staff were able to provide us...

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Helpful?
Thank Gavin S
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Gavin S, thank you very much for your feedback! It's possible to get free Wifi in our hotel. Please ask our staff before your next booking. Our team would be delighted to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Shawano, Wisconsin
Reviewed 1 week ago

The comfort room at Hotel Cristal is large by European standards and offers off street accommodations that are quiet and comfortable. I have been staying at this hotel for over 10 years with some stays over two weeks. But on this trip their service really shined when on the morning of my departure my luggage/duffel ripped (even with lifetime warranty)....

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1Thank Jeff G
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Jeff G, thank you very much for your feedback! We are glad that you had a pleasant stay at our hotel. As a family-owned hotel, it is very important for us to offer a good service and friendly and helpful staff. We're looking forward to welcoming you again in May! Yours sincerely, Hotel Cristal München Team

Reviewed 4 weeks ago

Reception was ok, rooms ok - but was a little annoying to find that the heating was closed when arriving in my room - and with -10-14 degrees outside - it took a while to warm up the room. Remember to buy breakfast at checkin. Wasn't really impressed by the speed the staff filled up the breakfast buffet. So avoid...

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Helpful?
1Thank Torben W
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Torben W, thank you very much for your feedback! We're sorry for any inconveniences during your stay. We would be delighted to welcome you again. Yours sincerely, Hotel Cristal München Team

London, United Kingdom
Reviewed 5 weeks ago via mobile

This hotel was centrally located just a short 10 minutes walk from the main station and reasonably priced. The room was dated and in need of some refurbishment but was clean, extremely spacious and the bed very comfortable. The breakfast buffet was fantastic and the highlight of the hotel offering a wide range of items that is not typical for...

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1Thank Michelle M
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Michelle M, thank you very much for your feedback! Our comfort rooms are perfect for longer stays in the Bavarian capital. It would be great to welcome you again in our hotel. Yours sincerely, Hotel Cristal München Team

Barcelona, Spain
Reviewed 12 January 2017

Hotel was quite alright for one night, wouldn't stay for more nights.. it was a little loud at night. but the staff was friendly and the check in and check out very fast. Very near from the train station.

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1Thank Jenn_SdV
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Jenn_SdV, thank you very much for your review! Our team is looking forward to welcoming you again in our hotel. Yours sincerely, Hotel Cristal München Team

Reviewed 4 January 2017 via mobile

The location is very central, less than 5 minutes from central train station. The room was ok, considering the relatively expensive price. Charge €4 Euro wifi usage which is disappointing and the breakfast was horribly overpriced Would look elsewhere on my next visit

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Helpful?
Thank Kiwihammers
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Kiwihammers, thank you very much for your review. It's possible to get free Wifi in our hotel for your next stay, please ask our staff. As a cheaper alternative we also have a coffee shop located next to the restaurant. There we offer hot and cold drinks as well as small snacks like Sandwiches and pastries. It would be...

Essex England
Reviewed 30 December 2016 via mobile

I am a little late in posting this review... however the hotel is in the middle of a red light / little immigration area which to this date has not caused me any trouble, in fact the local shop owners are very helpful and polite. The hotel is in an excellent location for the train station and only 10 min...

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1Thank Nemesis3623
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear Nemesis3623, thank you very much for your rating! It's great to welcome you again in September! Yours sincerely, Hotel Cristal München Team

Melbourne, Australia
Reviewed 25 December 2016 via mobile

We stayed here for a night when we went to a FC Bayern game. Room size was good, clean, few minutes walk to central station. We did not have any issues walking on the streets very late at night like about midnight. We will stay here again.

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Helpful?
Thank JMP1914
Martina K, Online Marketing at Hotel Cristal, responded to this review

Dear JMP1914, thank you very much for your review! We would be delighted to welcome you again in our hotel! Yours sincerely, Hotel Cristal München Team

Reviewed 17 December 2016 via mobile

We stayed in this hotel for the Christmas markets. Upon arriving the location wasn't exactly ideal or what I had in mind for a four star hotel however upon entering the hotel it made the outside street not matter as much! Check in and day staff were friendly and approachable, on arriving to our room it was clean and tidy....

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1Thank Stephanie P

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $94 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#80 Luxury Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
 of 5 bubbles JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
 of 5 bubbles spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
 of 5 bubbles 416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
 of 5 bubbles IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
 of 5 bubbles MrRollT, 26 Oct 2016 | Read review
5 of 5