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Mercure Hotel Stuttgart City Center

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658 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Stuttgart City Center
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Showing 231: English reviews
Reviewed 23 September 2016 via mobile

I stayed here for 2 nights & i was quite satisfied with my stay. They have underground parking & decent rooms. The room service food was good & the front desk staff was quite helpful. I will stay here again when in Stuttgart

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Thank liveandlearn9
Durham, United Kingdom
Reviewed 16 September 2016

This was our first visit to Germany a group of 8 visiting Gerlingen for twinning with Seaham Harbour. We all enjoyed our trip and the hotel. I am sure many of us will return.The transport system was very good and within walking distance. Central for many places of interest.

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Thank leamini10
Seaham, United Kingdom
Reviewed 15 September 2016

Spent 6 days in this hotel. It looks as though it has recently been refurbished. My room was small, very functional but well furbished apart from a fridge. The bathroom too was small but very nice - no bath only shower. The public areas very nice too. The staff were all very friendly and helpful. The breakfast each morning was...

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Thank Malcolm W
Reviewed 23 August 2016

It was a short trip (one night only) but enjoyable. Comfortable room, excellent Breakfast (amazing Breakfast staff! Congratulations) and smooth dealing with Reservations (once again, congratulations! Our big thank you to Tanja). Just for the future, would be great to have staff at Reception that is more emphatic with Family Needs when you travel with small children.

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Helpful?
Thank TathyF
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear TathyF, thank you so much for this feedback - I am happy that you enjoyed the time you spent with us. We hope to welcome you back with us. Very best regards, Caroline Caroline Münter General Manager

Reviewed 14 August 2016

The hotel is not worth of it's price. Very noisy, was hard to relax during the day time, stuff is very unfriendly, there is no fridge in the room, so our food got spoiled, the breakfast is expensive and basic. Too expensive for what they offer.

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Thank Luba L
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear LubaL, I am very sorry that our services did not met your expectations. I would kindly invite you to contact the front office team in a comparable case as you had with the fridge - of course we could have offered you a possibility to keep your food fresh. I really hope that you accept my apologies for any...

Aberdeen, United Kingdom
Reviewed 10 August 2016

Excellent room with a large Porsche print in the room, ideal as we were there to visit the Porsche museum. Friendly staff, good location and bar. Didn't eat in the restaurant as there was only a buffet available.

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Thank davehY6585YW
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear DavehY6585YW, thank you so much for staying with us in Stuttgart. I am sorry that the buffet offer did not suit you - we had large groups with reservations so that we offered only the buffet during the last weekend - normally we offer a a la carte service with regional food and burgers. We hope to welcome you...

London, United Kingdom
Reviewed 8 August 2016 via mobile

Great hotel for a short city break and also a longer stay. Not located directly in the city centre, but walking distance and close to shopping centre and tube station. Quite good Vale for money, paid 117 euros for 1 night stay with breakfast. Very friendly and helpful reception desk, and underground parking which you have to pay for on...

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Thank Danek_6
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Danek_6, thank you very much for this report about your stay and the nice words you find for my team. We hope to welcome you back with us. Very best regards, Caroline Caroline Münter General Manager

Reviewed 2 August 2016

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Thank Gshannan
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Paris
Reviewed 25 July 2016 via mobile

The lobby of the hotel is clean and modern. Same can be said for the rooms. Their are a number of pictures of the Porsche and Mercedes museums in the hotel which is nice when on a trip with friends to visit those museums like it was the case for us. There are major renovation works in between the hotel...

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1Thank benoitd81
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Benoitd81, I am sorry that you were that disappointed - and of course as well of the case that you could not find sleep in the morning - we had some problems with the air condition from Friday to Saturday last week and I hope that you accept my sincerest apologies for it. Please be assured that there are...

Melbourne, Australia
Reviewed 22 July 2016

I booked this hotel after arriving in Stuttgart and finding that the hotel that had been booked was not up to scratch. I expect Mercure hotels to be friendly.helpful and clean med level hotels and this one met or succeeded on all those front. The staff at Reception was extremely helpful, the bed really comfortable. As with most Mercure hotels,...

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Helpful?
Thank Barbara4107
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Barabara4107, thank you very much for this feedback. We hope to welcome you back one day with us. Sending very best regards, Caroline Caroline Münter Hoteldirektorin

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Stuttgart City Center offers 174 modern airconditioned rooms and is located in the north of Stuttgart, 800 m from the main train station and the city centre. The international airport and the Stuttgart exhibition centre are 15 km away and easy to reach by car or public transportation within 25 minutes. The hotel also features a restaurant, six conference rooms, a bar, high speed internet and wireless access and basement parking. ... more   less 

Additional Information about Mercure Hotel Stuttgart City Center

Address: Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Stuttgart
Price Range: $123 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Stuttgart City Center 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Mercure Hotel Stuttgart City Stuttgart
Accor Hotel Stuttgart City Center
Hotel Style:
#16 Luxury Hotel in Stuttgart
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Stuttgart City Center staff and other travellers.
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Schaumburg, Illinois, Usa

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Questions? Get answers from Mercure Hotel Stuttgart City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms round the back of the hotel are quieter - away from the main road!”
 of 5 bubbles Jessicanight, 29 Nov 2016 | Read review
“ask for a room that doesnt face onto the main road”
 of 5 bubbles MalcolmW509, 15 Sep 2016 | Read review
“Please warn reception staff especially for a silent room”
 of 5 bubbles ardrk, 10 Apr 2016 | Read review
“Rooms facing back were very quiet”
 of 5 bubbles Katrin2292, 28 Feb 2016 | Read review
“Close to Mercedes-Benz, Werk Sindelfingen”
 of 5 bubbles 488biancal, 9 Feb 2016 | Read review
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