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Crowne Plaza Heidelberg City Centre

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Traveller (352)
Room & Suite (172)
Dining (48)
Overview
Hotel website
Kurfuersten-Anlage 1, 69115 Heidelberg, Baden-Wurttemberg Germany See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
Hotel website
Offers from Crowne Plaza Heidelberg City Centre
Special Offer: Book Direct and Save
Hotel deals
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,227)
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780 results
Traveller rating
317
334
102
17
10
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LanguageEnglish
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317
334
102
17
10
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All reviews club room frankfurt airport swimming pool pillow spray old town pillow menu lufthansa shuttle nice hotel business hotel breakfast buffet free wifi minute walk reception staff shopping street hotel is located mini bar per day
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1 - 5 of 780 reviews
Reviewed 2 days ago

Booked through the IHG website with my membership (which u can sign up for free online). Was given late checkout automatically upon arrival, so that was a pleasant surprise. Breakfast was great and room was huge (had 2 double beds), there was selection of pillows...More

Thank mum-o-3
Response from hdy907, Guest Service Manager at Crowne Plaza Heidelberg City CentreResponded yesterday

Dear mum-o-3, thank you very much for you great rating and your nice comments! We are glad to read that you were so happy with the service provided as well as the amenities in your room! We hope to welcome you back in the future....More

Hotel's Favourite
Reviewed 2 weeks ago

I stayed at the hotel last weekend for 2 days. My check-in was fine however my companion's was problematic. She had reserved and paid for her room through Expedia however, when we got there she had no room. The front desk person made some calls...More

Thank Lailasmom
Response from hdy907, EAM at Crowne Plaza Heidelberg City CentreResponded 2 weeks ago

Dear Lalilasmom, Thank you for choosing Crowne Plaza Heidelberg during your recent stay at the city as well as for taking the time to sharing your experience on TripAdvisor.com. As your review is under a pseudonym, I can unfortunately not see what was the casue...More

Reviewed 1 week ago via mobile

This is very unfortunate to write such a bad review but I am very dissapointed with our stay in Crowne Plaza Heidelberg. First of all I got an email one day before our arrival that they tried to charge my visa for hotel payment but...More

Thank MrsMasalin
Response from hdy907, Guest Service Manager at Crowne Plaza Heidelberg City CentreResponded 5 days ago

Dear MrsMasalin, Thank you for taking the time to share your experience on tripadvisor.com First of all we would like to apologize that your recent stay did not meet expectations. Unfortunately it seems like there has been some miscommunication which I would like to attempt...More

Reviewed 1 week ago via mobile

We spent 2 nights here. The hotel is very clean, the staff attentive, and well working WiFi (above standard for German hotels). They offer suggestions for runners. However, I find the extras like breakfast or parking quite pricey. Incl rewards club bonus I paid >100...More

Thank Sascha S
Response from hdy907, Manager at Crowne Plaza Heidelberg City CentreResponded 1 week ago

Dear Sascha, Thank you so much for choosing our hotel during your recent stay at the city as well as for taking the time to sharing your feedback with all the TripAdvisor.com users. I am pleased to read that you liked the hotel itself, the...More

Reviewed 2 weeks ago via mobile

I really want to give this hotel 5 stars, but...... Yup, that is the sentiment that u get after my stay at the Crowne Plaza in Heidelberg. To be honest, everything was great. Staff were friendly and helpful. Location is really good, just a few...More

Thank Travel_hedonist_sg
Response from hdy907, EAM at Crowne Plaza Heidelberg City CentreResponded 2 weeks ago

Dear Travel_hedonist_sg, Thank you so much for your recent stay with us as well as for sharing your experience with all the Tripadvisor.com users. I am delighted to know that you felt very comfortable in your guest room and that we could also live up...More

View more reviews
About
Description
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world More famous sights of the city of Heidelberg can be conveniently reached by foot. The Crowne Plaza Hotel Heidelberg offers comfortable guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus. For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Hotel offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conveniently from the International Airport Frankfurt to our hotel. You can park your car in our garage. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
239
Price range
USD 131 - USD 312 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Heidelberg Hotel Heidelberg
,
Heidelberg Crowne Plaza
Location
Germany > Baden-Wurttemberg > Heidelberg
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
239
Price range
USD 131 - USD 312 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Heidelberg Hotel Heidelberg
,
Heidelberg Crowne Plaza
Location
Germany > Baden-Wurttemberg > Heidelberg
Photos
Traveller (352)
Room & Suite (172)
Dining (48)
Pool & Beach (7)
Business Centre & Event Rooms (9)
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Questions & Answers
Ask a question
Paula W
27 July 2018|
AnswerShow all 7 answers
Response from Andrew H | Reviewed this property |
Yes all the hotel's in Germany did.
0
Votes
bibiNfifi
13 December 2017|
AnswerShow all 4 answers
Response from JurgenS1978 | Reviewed this property |
They certainly have both types. If possible they will give you the type of bed you request. It is a very nice hotel. Have a good time in Heidelberg!
1
Vote
Google Translation
CatherineM4970
25 June 2017|
AnswerShow all 9 answers
Response from Kennywayne2012 | Reviewed this property |
The rooms are really small. But I'm sure if you ask the front desk they can probably make it happen. But it may not be enough room foramyh
0
Votes
Room Tips
"Maybe ask for a view of the city."
Mikesalter
5 weeks ago
Read review
"Executive Room 430"
MBoyden
4 Aug. 2018
Read review
"inside rooms are very quiet and look into a courtyard."
Mark_Lake_Chicago
21 May 2018
Read review
"Ask from the desk"
93petrik
8 May 2018
Read review
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