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Ibis Heidelberg Hauptbahnhof

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Traveller (228)
Room & Suite (137)
Dining (27)
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Overview
  • Excellent15%
  • Very good51%
  • Average27%
  • Poor5%
  • Terrible2%
Travellers talk about
“railway station”(43 reviews)
“old town”(69 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,443)
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512 results
Traveller rating
88
255
132
24
13
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88
255
132
24
13
Show reviews that mention
All reviewsrailway stationtrain announcementsold towntourist informationbudget hotelconvenient locationtrams and busesrooms are smallhotel is locatedpublic transportationfree wifieasy accesscentre of townon foothauptbahnhofparkingcastle
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1 - 5 of 512 reviews
Reviewed 5 days ago

Hotel appeared convenient before returning to Frankfurt Airport and near a nice city. Hotel is at rail station which is at least 20 min walk from Old Town and even further from the Palace. Room allocated was above rail lines but not too noisy unless...More

Review collected in partnership with Accorhotels.com
Thank Michael N
Reviewed 3 weeks ago

Normal, breakfast ok, well located, the room was not complete clean, I saw some spider nets in the corners, the hotel is located besides the main train station and its well connected to the city center via bus or metro.More

Review collected in partnership with Accorhotels.com
Thank georgejorgegeorge
Response from ibisheidelberg, Manager at Ibis Heidelberg HauptbahnhofResponded 2 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your...More

Reviewed 3 weeks ago via mobile

I have stayed at IBIS hotels throughout the world and this is the worst experience I have ever had... the service was terrible! When I expressed my disappointment about the small room... the guy at the reception made fun of me! Very unprofessional! Not only...More

Thank Elenaki_Papa
Response from ibisheidelberg, Manager at Ibis Heidelberg HauptbahnhofResponded 2 weeks ago

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a...More

Reviewed 7 March 2018 via mobile

Not sure I expected what we got. Very dated and with pebble dash walls....inside. Bar was a corridor. Not cheap either. My bathroom was tiny and overlooked Trainline. So noise was a bit intrusive in the morning.More

Thank RobClarey
Response from ibisheidelberg, Manager at Ibis Heidelberg HauptbahnhofResponded 21 March 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your...More

Reviewed 1 March 2018 via mobile

it is good to near station. but small room and no good hotel to rest. espacially the Woman staff at Reception desk is very impolite. the short and black hair woman. i donot want to use here again.More

Thank 진현 정
Response from ibisheidelberg, Manager at Ibis Heidelberg HauptbahnhofResponded 6 March 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Meeting Rooms
Multilingual Staff
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 85 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Heidelberg
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 85 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Heidelberg
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (228)
Room & Suite (137)
Dining (27)
Pool & Beach (1)
Amenities (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Kershwin V
7 December 2017|
AnswerShow all 2 answers
Response from kaz138 | Reviewed this property |
If you want to keep your room you can check out later but there will be an extra charge. If you just want somewhere to leave your luggage then there is a luggage store room at no charge. All the staff were really helpful and... More
1
Vote
believe416
30 June 2017|
AnswerShow all 3 answers
Response from ibisheidelberg | Property representative |
Dear Guest, we have safes at the front desk which are free for our guests Sincerely, Manager
0
Votes
Carenkan
28 August 2016|
AnswerShow all 2 answers
Response from adil9217 | Reviewed this property |
Yes there is. Ask at reception.
1
Vote
Room Tips
"I was happy with my room"
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"Rooms at the front face the taxi stand, rooms at the back face the railway station platforms, but I've..."
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"The elevator just goes until 4th floor, so rooms in the 5th floor need to take some stairs"
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"Choose a different hotel."
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