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Ibis Heidelberg Hauptbahnhof

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1,297 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Basel, Switzerland
Reviewed 1 week ago

I really did not like that hotel. There is a big advertising at the front of the hotel, stating that this hotel has air conditioned rooms. After I got into my room, I noticed it feels like a sauna. The room was facing the south, and the sun was shining on this room all day long. I tried to activate...

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Helpful?
Thank valeriancorp
Glasgow
Reviewed 3 weeks ago

pleasant walk into the town centre convenient parking at the hotel quiet even though our room faced the railway station only downside was the very, very small private shower room plus was the make-your-own waffle maker in the breakfast room

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ilgeneralissimo
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Reviewed 11 March 2017

I usually like Ibis hotels: very decent prices, good location, clean decent sized rooms. Nothing fancy, but it gets the job done. This one is not exception, and all in all, I am pretty happy. Negative points: the hotel is a bit old, and the sound isolation is bad. So you can hear, from your room, the anouncement that the...

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Helpful?
Thank mistikato
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

London, United Kingdom
Reviewed 24 February 2017

a nice two night stay at the hotel. A small bar area with welcoming staff. Great and spacious breakfast room with a very good selection of buffet items. Rooms overlooking the front of the hotel could be quite noisy but didn't disturb sleep. I was allocated a room on 5th floor which is inaccessible by elevator but just a few...

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Helpful?
Thank MaritimesTraveller1
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Penang, Malaysia
Reviewed 24 December 2016

I stayed here for 3 days 2 nights 17-19 Dec 2016. It was my first ever stay in Ibis chain hotel. I was pleasantly surprised that: 1. the hotel room price was really affordable! It was 60-75+ Euros/night. Way cheaper than most airbnb within Heidelberg town area. 2. the location of the hotel is all right. Easy access to local...

Review collected in partnership with Accorhotels.com
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Thank 962sitin
ibisheidelberg, Owner at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The problem with the Internet in our house, we have passed on to the IT experts, we hope to solve...

Sierre, Switzerland
Reviewed 21 December 2016

Overall good hotel with good location. Great that the windows are soundproofed, because the hotel is next to the train station. However you hear everything what is going on on the floor. Hotel is very busy, so you have a lot of traffic night and day.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Matthias S
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Brisbane, Australia
Reviewed 13 December 2016

We stayed here for the location, beside the railway station and bus stop. It was a 30 minute walk to the old town. Our room overlooked the railway station and there was some noise from the PA system at the station but not too intrusive. The room was warm and large enough for 2 adults. Breakfast was great value, a...

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Helpful?
Thank daveanddeb2003
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Reviewed 4 December 2016 via mobile

No internet connection in my room. I asked for a room with big bed, got one with two beds. The window of the bathroom is transparent for the Street and there is a lot of People outside. And I dont know why, but the employees dont listen tô my complains.. maybe because I dont speak German, or I am not...

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Helpful?
Thank Allan F
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Perth, Australia
Reviewed 2 December 2016

My daughter and I stayed here for a week while visiting family. We were arriving in Heidelberg late at night after a very long trip so wanted to be within a quick walk of the main train station - we couldn't have been closer! The hotel is adjacent to the station, international and long range coach terminal, local tram and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kathy S
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Sydney, Australia
Reviewed 27 November 2016

The hotel is located right next to the hauptbahnhof, and for travelers coming in it is very convenient. There is also trams that can take you into town, but it can be walked easily from the hotel. Room is clean, comfortable and quiet.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank hanko77
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 

Additional Information about Ibis Heidelberg Hauptbahnhof

Address: Willy Brandt Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Heidelberg
Price Range: $100 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, ACCOR, Hotels.com, Priceline, Orbitz, Travelocity, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Ibis Heidelberg Hauptbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg
Hotel Style:
#4 Best Value Hotel in Heidelberg
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Heidelberg Hauptbahnhof staff and other travellers.
3 questions
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kl
7 months ago
over a year ago

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Questions? Get answers from Ibis Heidelberg Hauptbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room overlooking the station”
MaritimesTraveller1, 24 Feb 2017 | Read review
“If you stay for just a night or two, and you're not picky, it's for you.”
marpara89, 20 Nov 2016 | Read review
“Avoid room on 5th floor as it is not connected by lift and room away from railway tracks.”
anupdd, 21 Oct 2016 | Read review
“Stay away in general, but especially from the smoker's rooms. Even if you smoke.”
dammonber, 10 Oct 2016 | Read review
“We were in the front of the hotel, as long as the windows were closed you really could not hear all the traffic noises.”
LJGoose, 26 Sep 2016 | Read review
5 of 5