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Novotel Freiburg

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Novotel Freiburg
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1,465 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Hitchin, United Kingdom
Level Contributor
252 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 week ago

I had a meeting here and then went for drinks in the center. Perfect location. My only complaint is that there was a weird smell in reception! Nice friendly bar staff, although a little slow at times.

Helpful?
1 Thank JohnJampot
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the top review, the positive remarks on the bar staff and the feedback "perfekt location". I sincerely apologize for the weird smell. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope your next visit will be as pleasant as the previous one. Yours sincerely,... More 

Novosibirsk, Russia
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

We had a superior room with complimentary mini-bar and free Wi-Fi. It was clean and quiet. The staff are attentive and polite. Breakfast starts at 6:30, it is very good and nourishing. There is a spa and sauna at the hotel. Massage can be booked at reception. The train station is 5 minutes walk away. The Old Town is a... More 

Helpful?
1 Thank Nina K
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the detailed and amazing review. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager More 

Milton Keynes, United Kingdom
Level Contributor
178 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 1 week ago

We were travelling by train and this is right opposite the station - so it is a bit noisy if you open a window. There was also noise of people shouting outside at night. Room was a good size and comfortable. Breakfast excellent, with good choice and nice and fresh. Easy to walk into the town centre, its only a... More 

Helpful?
Thank PerTheCat
5383Novotel, Manager at Novotel Freiburg, responded to this review

We very much appreciate the high ratings as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. I do regret however the noise in the street.... More 

York, United Kingdom
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

The Novotel is a modern and reliable place to stay. I especially welcomed the use of the pool and sauna on this visit - the weather outside had just turned cold. The hotel is well situated close to the railway station and within easy access to the City Centre.

Helpful?
Thank Martin R
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the top review and the positive remarks on the pool and the sauna. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Best regards, Xavier Chanrion General Manager More 

Tehran, Tehran, Iran
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

The hotel location is great to go around old city of Freiburg, good approach to shopping and restaurants and bars. Hotel has good breakfast , But no safety box in room, no laundry in hotel! It's ok to accommodate.

Helpful?
Thank Ghazal R
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you for the positive feedback and the praise for the breakfast. I regret, that you missed the savety box at room and the laundry; please allow us to express our sincerest apologies. We would like to welcome you back as our guest. Best regards, Xavier Chanrion General Manager More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Let's see: day room reserved. They give you the room at 1530. Does not make any sense. On check in there was a misunderstanding about my reservation, made through the company. That happens, but the person working at the reception became very defensive and he ran out of the customer service skills even before having a chance to show them.... More 

Helpful?
Thank 757dimas
5383Novotel, Manager at Novotel Freiburg, responded to this review

I would like to offer my sincere apologies for the faults and human errors regarding the check-in and the room service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future.... More 

A TripAdvisor Member
Reviewed 5 weeks ago via mobile

Stayed here for conference recently. Staff are extremely helpful and service in restaurant efficient and attentive. Hotel is located a short walk from the train station. Super convenient spot. Room is spacious with good views and the stocked bar a real bonus. Left a small item in the room after check out. The hotel managed to locate it and had... More 

Helpful?
2 Thank A TripAdvisor Member
5383Novotel, Manager at Novotel Freiburg, responded to this review

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” "Will stay here again!" - We... More 

Tel Aviv, Israel
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016 via mobile

Pros: Great pool and sauna area, nice room atmosphere, good location near public transport and the old city, cool Halloween decorations. Cons: The parking requires payment Tip: there is a pleasant restaurant nearby called "Mauritius".

Helpful?
Thank Carmel D
5383Novotel, Manager at Novotel Freiburg, responded to this review

We are much obliged to you for the excellent assessment and the top feedback. egarding the fees for our parking garage, I would like to let you know that they reflect the average cost for supervised, reserved parking spots here in Munich, a city that can get costly at times. I would like to ask you for understanding. We hope... More 

Malmo, Sweden
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

Stayed for 3 nights when visiting a congress in Freiburg. The congress was next to the Hotel. The room was very functional, nothing to complain about. The Hotel will probably undergo a renovation during the next years as the interior is "well used". Price vs quality is ok. I did not have breakfast included but just around the corner from... More 

Helpful?
Thank Ljubban
5383Novotel, Manager at Novotel Freiburg, responded to this review

Thank you very much for the positive feedback and the positive remarks an the value. We regret that your experience with our hotel and the interior" did not completely meet your expectations. Please be assured that appropriate renovation measures are already being discussed and planned. I sincerely hope that your next visit will leave you completely satisfied. We would love... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 

Additional Information about Novotel Freiburg

Address: Konrad Adenauer Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Price Range: $131 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Freiburg Im Breisgau, Germany - Baden-Wurttemberg
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Freiburg staff and other travellers.
5 questions
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8 months ago
Mumbai (Bombay), India
Lady Lake

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Questions? Get answers from Novotel Freiburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify the kind of room you want when booking, e.g. non-smoking, double bed etc.”
 of 5 bubbles 589ninak, 21 Nov 2016 | Read review
“Ask for something not facing the railway station”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
“I was on the 5th floor. I guess lower floors may be noisy if you like an open window (trains and trams going by)”
 of 5 bubbles 399martinr, 11 Nov 2016 | Read review
“All rooms double-glazed with thick curtains, so VERY QUIET!”
 of 5 bubbles richardanderson854, 12 Sep 2016 | Read review
“Asked for upper floor quiet room and was located at back. Early morning deliveries/dustbin noise.”
 of 5 bubbles operacentric, 20 Jul 2016 | Read review
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