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Hotel Carlton Lyon - MGallery Collection

Booking.comUSD 199*
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#2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Carlton Lyon - MGallery Collection
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1,272 Reviews from our TripAdvisor Community

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Showing 554: English reviews
Cleveland, Ohio
Reviewed 1 October 2016

We stayed 4 nights at the Carlton. We chose the hotel for the proximity to the "bouchons" restaurant streets, old town, museums and shopping. Great location for all in walking distance. Bocuse market, a bit away. If you do not like the color RED, this hotel is not for you. The old fashioned elevator is charming and surprisingly fast. The...

2Thank j25aj
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, We would like to thank for sharing your experience after your stay in our Carlton Hotel in Lyon - MGallery Collection. Indeed our hotel is red as it is part of its history: built in 1894, Hotel Carlton Lyon radiates a timeless elegance and authentic charm with its Haussman facade. Everything inside has been designed by Yann le...

Asheville, North Carolina
Reviewed 26 September 2016

We were delighted to find this hotel had a perfect location for visiting Lyon. Stylish and modern rooms. Great Bar with good service. Easy walk to shopping and restaurants. Would stay here again. Front desk was extremely helpful. This hotel has the coolest elevator we had ever seen. Like something out of an Audrey Hepburn movie.

1Thank william p
Saint Louis, Missouri
Reviewed 24 September 2016

This was a no smoking hotel and very pretty and very quaint but very modern. Rooms and baths were spacious and comfy. Although I have never figured out the European showers with only a half wall of glass. Am I the only big American who has water all over the floor? Services impeccable and breakfast had American coffee!!!! Central location...

1Thank susaninstlouis2014
DirectriceCarlton, General Manager at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, We would like to thank you for taking the time to share your warm comments regarding your stay at the Hotel Carlton Lyon. It is a real pleasure for us to read that once again we lived up to our guests’ expectations. The team and I are delighted to read that you have been pleased with the service...

New York City, New York
Reviewed 23 September 2016

Excellent services, bed, sheets, only downside: no GYM! NO GYM! NO GYM! If you don't care about the gym, this is truly and 5 star hotel. Nespresso cafe, excellent views, perfect location, amazing service, just an amazing beautiful hotel with such modern and historical charm it will blow you away with its decor, fashion sense and true high class.

1Thank NYCBossgirl
Melbourne, Australia
Reviewed 20 September 2016 via mobile

I booked this hotel at very short notice after a change of plans - ie on the day - but was really pleased with what I found. It is on the expensive side for what you get, albeit I didn't benefit from any discounts from booking well in advance. The service and greetings are friendly, if not overly pro-active, and...

1Thank ShellyAus
A TripAdvisor Member
Level Contributor
19 reviews
17 hotel reviews
6 helpful votes
Reviewed 20 September 2016 via mobile

This is an excellent boutique hotel, both because of the hotel itself but also and surely its staff. I stayed there with my mom, for a vacation in the lovely city of Lyon. First of all, a very warm thank you to the front desk people, mentioning especially on our arrival on the 11th of September evening, a lovely and...

1Thank A TripAdvisor Member
Saint Louis, Missouri
Reviewed 18 September 2016 via mobile

Great location within easy walking distance of shopping district, Old Town and many restaurants. Nice safe neighborhood with very friendly staff that make you feel welcome. Nice, clean rooms; a little small but typical for this vintage.

4Thank Bobby44881
Reviewed 17 September 2016

Two nights in Lyon at this hotel. Parking is offsite, located underground at a nearby car park(expensive, around £50 for two nights). Arrived around 15:30 and had to wait as the room was not ready. Room ready around 16:30 (maybe worth noting). Room was ok, no air con just a blower fan, so did get a bit warm. Bathroom was...

1Thank Richard T
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, We thank you for taking time to share your experience in Carlton Hotel. Indeed our hotel offers a central location to discover the whole city of Lyon. Try our breakfast buffet for your next stay freshly prepared by Maguy, she'll be happy to make you taste nice specialities form our region like brioches with pralines ! We hope...

Hampshire, UK
Reviewed 15 September 2016

This hotel receives generally good reviews, but we think it is over-rated. The good points: Location is excellent, with most of the major sights within walking distance. Rooms are quiet and the beds are very comfortable. Reception staff are friendly & helpful. However: The bathroom in our first room (on the 4th floor) was very cramped and the lighting level...

Thank grafran
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear customer, We're very sad to read that our Carlton hotel didn't reach your expectations. On your next visit don't hesitate to try the breakfast in the room. There is no extra charge for it and you can take it up to noon which is nice so you can relax and enjoy your room longer. Regarding our breakfast, coffee is...

Riquewihr, France
Reviewed 15 September 2016

High quality hotel, friendly staff. The room was quite comfortable and had obviously been modernized. Blessed easy access the WiFi and many outlets for charging in the room. Although the room was not large, the bathroom was huge and well-appointed. The breakfast buffet was delicious with many choices including eggs. There is a lift! Best of all the Carlton is...

Thank AllyB72
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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11/06/2017 12/06/2017
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  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 

Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: $196 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
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Also Known As:
Accor Lyon
Hotel Style:
#1 Family Hotel in Lyon
#1 Spa Hotel in Lyon
#1 Luxury Hotel in Lyon
#1 Romantic Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Lyon - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel Carlton Lyon - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Civic works out the front at the moment, we preferred the quiet of a back room”
MJRSydney, 17 May 2017 | Read review
“We had the cozy rooms, which were quite small, but very nicely furnished & equipped and the soundproofing was excellent.”
gadab0utgirl, 29 Apr 2017 | Read review
“balcony , Republic”
tonys622, 24 Apr 2017 | Read review
“The bed was very comfortable in our room.”
KAREN42727, 31 Mar 2017 | Read review
“Get a room with a balcony with a table.”
csteets, 22 Mar 2017 | Read review
5 of 5
USD 199* /night
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