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Hotel Carlton Lyon - MGallery Collection

Booking.comUSD 246*
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#2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Carlton Lyon - MGallery Collection
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1,270 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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New York City, New York
Reviewed 4 days ago NEW

We have stayed here two times. This time we came for the Festival of Lights and the staff at the front desk was Awesome. Ask for a room facing Vieux Lyon. The breakfast is is not complementary and in my opinion not worth the money.

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Helpful?
Thank SLH123456789
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, Thank you for being so thoughtful in giving your appreciation of the time spent with us. Your praise on the quality of service is certainly the most important compliment to us. Particular attention is given to each and every guest in order to constantly meet their expectations. Your special mention to our "awesome" front desk staff is a...

Wendover, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We have just had a 3 night break staying at the Hotel Carlton and we couldn't have chosen a better place to stay. There were 4 of us and, given that we didn't intend to spend much time in our rooms, each couple had a cozy room which had everything we could possibly need. The beds were very comfortable and...

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Helpful?
3Thank gadab0utgirl
About Hotel's Favourite Review
Bedford, New Hampshire
Reviewed 5 days ago NEW

Very nice hotel in the heart of the modern shopping area of the city. Nice sized rooms and the included breakfast was just right. No hotel restaurant, but plenty of eating options in the immediate vicinity. Perhaps one of the most spacious room setups we have had in Europe. Very professional staff who were extremely helpful.

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Helpful?
Thank cruiseagentandtaxman
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you so much for taking the time to convey your guest experience at the Hotel Carlton in Lyon. We so appreciate your kind description of the Carlton being both elegant and stylish while being comfortable. For certain we have a perfect central location, and by coupling that with a passionate friendly team always doing their utmost to...

Sydney
Reviewed 1 week ago NEW

Our room was well equipped, good size and quiet. Staff was attentive. Rooms cleaned each day. We are fussy but we would be happy to return to this hotel. Lyon is a beautiful city and easy to get around. If you like to ride a bicycle, the pathways and amenities are flawless. The shopping is very good. The restaurants are...

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Helpful?
Thank MJRSydney
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Guest, It's always a pleausre to receive such comments regarding our hotel. You indeed noticed our central location in the city, everything is walkable from the hotel : old city, shopping area, traboules and finest restaurants ! And after a busy day, enjoy our spa with a free access to hammam up to 11pm. A perfect way to end...

Reviewed 1 week ago via mobile

Hotel Carlton was a fabulous choice for staying in Lyon. The beds were comfortable. The staff was incredibly accommodating. It is central to all the neighborhood in Lyon that we wanted to walk to. Overall, great experience.

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Helpful?
1Thank Jacqueline L
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear Jacqueline, Thank you very much for your nice comment following your stay in our hotel. We're glad you enjoyed it that much ! We hope we see you soon, Kind regards, Juliette Péron Directrice générale Hôtel Carlton Lyon MGallery by Sofitel

Moscow
Reviewed 2 weeks ago

Dear Travellers, Even though the Hotel does have the picturesque location in the central of Lyon, there are a number of drawbacks holding me back from recommending this one. The price/quality has been substantially imbalanced by the overall weariness of the rooms, in addition to absent locks on the bathroom and toilet doors. Moreover, the latter ones have been split...

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Helpful?
Thank danekswat
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, We're sorry to see that you didn't fully enjoy your stay at our Hotel Carlton Lyon MGallery by Sofitel. I'm quite surprised to read about "weariness" as our hotel has been refurnished completely 5 years ago. Regarding restrooms, we, indeed, have some toilets that are separated but not all of them, feel free to ask it for your...

Horsham, United Kingdom
Reviewed 2 weeks ago

Well located excellent restaurant adjoining hotel. Room well appointed and quiet. Staff very helpful.I am happy to recommend the hotel. Tourist information centre located in close proximity. Excellent bus and river cruioses on offer.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank V2342VNericb
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this review

Dear guest, Thank you very much for your nice comments on our Hôtel Carlton Lyon MGallery by Sofitel. We are centrally located indeed, in the very heart of Lyon. I will tell our staff about you good feeling, I'm sure they will enjoy it very much ! We're looking forward to welcoming you once again, Kind Regards, Juliette Péron General...

Dublin, Ireland
Reviewed 4 weeks ago

This hotel takes up most of a Block in Central Lyon and is very well situated on the Presque'ile. It was originally built maybe a 100 years or so ago and whilst inside has now been thoroughly modernised there are touches in the rooms and throughout the hotel (check out the amazing lift) which retain their original character and are...

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Helpful?
1Thank LarKir
Luxembourg City, Luxembourg
Reviewed 4 weeks ago

a classic luxury hotel ,very well equipped rooms and oozing style .the lift is a masterpiece .excellent service and breakfast .take a room with a balcony overlooking Republic,the main shopping street, and the fountains .

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Helpful?
Thank tony s
Palo Alto, California
Reviewed 5 weeks ago

Excellent hotel in overall, helpful staffs. Nice & quiet rooms with open able window in both bedroom & bath. Nice beds & comfortable. But location of safety box right on top of the refrigerator is badly located. The interior of safety box was 'very warm' in our room. I believed the temperature could damaged jewellery, watches and other valuables. Also...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 

Additional Information about Hotel Carlton Lyon - MGallery Collection

Address: 4 rue Jussieu, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: $194 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Accor Lyon
Hotel Style:
#1 Luxury Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Spa Hotel in Lyon
#1 Family Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Lyon - MGallery Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Civic works out the front at the moment, we preferred the quiet of a back room”
MJRSydney, 17 May 2017 | Read review
“We had the cozy rooms, which were quite small, but very nicely furnished & equipped and the soundproofing was excellent.”
gadab0utgirl, 29 Apr 2017 | Read review
“balcony , Republic”
tonys622, 24 Apr 2017 | Read review
“The bed was very comfortable in our room.”
KAREN42727, 31 Mar 2017 | Read review
“Get a room with a balcony with a table.”
csteets, 22 Mar 2017 | Read review
5 of 5
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USD 246* /night
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MGalleryUSD 245
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Prices are for 1 room, 2 adults
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