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Novotel Lyon Gerland Musee des Confluences

904 reviews
#35 of 194 Hotels in Lyon
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Traveller (115)
Room & Suite (83)
Dining (19)
Overview
  • Excellent23%
  • Very good54%
  • Average18%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (904)Write a Review
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All reviewsbooked an executive roomsouth of francethe rivernice hotelweekend staystayed two nightsfree wificlose to the hotelsecure parkingcity centreenjoyed our stayper daytram stopnice stayeasy accessold cityconfluence
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1 - 5 of 169 reviews
Reviewed 1 week ago

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Review collected in partnership with Accorhotels.com
Thank OLIVIER R
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 4 days ago

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Reviewed 4 December 2017

Stayed in this hotel for 2 nights on business recently, instead of the Ibis (my usual hotel of choice in Lyon) next door that was full. The facilities are better than the Ibis, as reflected by the price. Like the Ibis, it is located very...More

Thank DK_Wiltshire
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 12 December 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive...More

Reviewed 4 November 2017

We stay at this Novotel everytime we are over Lyon as it is very well located close to the city center (5 minutes by tram) the personnel is very kind and we feel like home. Ptactically at every stay we have ever been granted with...More

Review collected in partnership with Accorhotels.com
Thank marcofU9528FB
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 14 November 2017

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lyon Gerland Musée des Confluences. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as...More

Reviewed 23 October 2017

The lobby is fine with their bar and restaurant. The rooms are quite old. The service at the reception is crazy. I still didn't understand why they charge guarantee for restaurant, if I didn't know if I would have some meal there! VERY EXPENSIVE for...More

Review collected in partnership with Accorhotels.com
Thank Luis O
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 25 October 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive...More

Reviewed 7 October 2017

The Novotel is located on a very busy road by the river in an unattractive commercial area. The hotel itself is a typical Novotel - efficient but rather impersonal - and the reception staff were friendly. The restaurant is poor - there are only 3...More

Thank Andy T
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 12 October 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 97 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Lyon
#23 Luxury Hotel in Lyon
#48 Business Hotel in Lyon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 97 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Lyon
#23 Luxury Hotel in Lyon
#48 Business Hotel in Lyon
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (115)
Room & Suite (83)
Dining (19)
Pool & Beach (8)
Hotel & Grounds (101)
Bathroom (12)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
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Room Tips
"Avoid the higher floors in case the lifts breakdown!"
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"ask for a river view room"
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"get the suite or vip"
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"Book a suite if travelling with children."
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