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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

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1 room 2 adults 0 children
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223 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Chester, United Kingdom
Reviewed 2 weeks ago via mobile

The only thing good to say about this place is that it is clean. 1. The pool is closed in the winter (yes the advertised outdoor heated pool isnt even open in peak season) 2. Arrived to be told the resteraunt is full so i asked if the manager could book us a table elsewhere but was told they have...

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1Thank rogerjsmith
Swindon, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed for a couple nights in the room with a balcony. Room was spacious with all amenities, the only one thing hotel doesn't provide is slippers. It makes complicated to go to the spa in bathrobe and winter shoes :) we enjoyed our stay, staff was very helpful. Would definitely recommend it.

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Thank rasa_shaun
Reviewed 29 November 2016 via mobile

Best western hotel nice location but local bus service not great and the taxi servi c very bad nearly inposible to get taxi even at train station or town centre. ski lifts not open till mid december was not great bar very expensive and food over priced at some would go again but not stay at same hotel due to...

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Thank reddings16
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thanks for your comment. I am glad to hear that you find the hotel nice. The location of our establishment is a real advantage, you can enjoy the amazing view on mountains and the Mont-Blanc! Moreover we are in a very peacefully place. To go to the city center, it is easy! The reception offer you a guest...

Belfast, United Kingdom
Reviewed 5 November 2016

My son and I stayed here in August 2016 for 3 nights.It was the perfect hotel for a 4 day activity break-far enough out of the hustle of Chamonix yet only a 10 minute bus ride into Chamonix and nearby Argentiere. Located right next to the forest which was great as we used the well marked walking and running routes...

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Helpful?
Thank darraghcross
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, Thank you so much for your comment! We hope we'll soon have the pleasure of welcoming you at the hotel for a future stay! Best regards,

Reviewed 1 November 2016

What a find! The staff were extremely helpful, room was very comfortable and the evening meals were amazing! I would go to this hotel again just for the food. All in all an excellent stay - I wish we could have stayed longer

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Helpful?
Thank Alison R
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Alison, Thank you so much for your comment! We hope we'll soon have the pleasure of welcoming you at the hotel for a future stay! Best regards,

San Francisco, California
Reviewed 17 October 2016 via mobile

Don't let the Best Western name fool you. This older hotel is newly remodeled and fantastic. Great restaurant, spa, rooms and service. Because it's 5 minutes outside downtown Chamonix, it's a great price. We planned to just stay one night and stuck around for 3. Definitely recommend this place!

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Helpful?
Thank Donald_S220
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Donald, What a pleasure to read such a nice comment on our hotel, really! We would also love to having you back at the Best Western Plus Excelsior, and hope we'll see you again! See you soon then! Best regards,

Huntsville, Alabama
Reviewed 11 October 2016

The Best Western Excelsior was an exceptional hotel and an exceptional value! Our room had a spectacular view of the Mont Blanc range, a comfortable patio, and plenty of room. We had a great experience in the spa and a wonderful dinner in the hotel's restaurant on our last evening--the restaurant specializes in local cuisine. Highly recommend a visit... both...

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1Thank uvapops
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Madame, dear Sir, Thank you so much for this nice comment on our hotel! We would love to welcoming you for another trip to Chamonix, and stay at your disposal for your future reservation. Best regards,

Reviewed 8 October 2016 via mobile

The hotel is wonderful, super clean, nice customer service. The rooms were very good. We enjoyed and would love to be back again. The hotel is Brand new , they opened less than 2 years ago and still looks very nice. The view from the Hotel to Mont Blanc is espectacular! Price was super worth it. Ale y Sergio!

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Thank Sergio R
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Sergio, What a pleasure to read such a nice comment on our hotel, really! We would also love to having you back at the Best Western Plus Excelsior, and hope we'll see you during ski holidays! Please note that our hotel has his own ski shop, and provides free shuttles to the slopes during high season. See you soon...

Reviewed 8 October 2016

Everything about this hotel deserves the highest,from the staff to the room and to the food.nothing was to much for them in their endeavour to satisfy their customers. It was the little touches that go to make their customers happy

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Thank Kenneth F
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Cher Kenneth! Thank you so much for your comment regarding our services! We really care about our guests, and feel very proud when they appreciate their stay and leave such a nice comment on TripAdvisor, juste like you did. We hope we'll have the pleasure of welcoming you very soon for another stay in Chamonix, and stay at your disposal...

Glasgow, United Kingdom
Reviewed 24 September 2016

Visited Chamonix 7th Sept 2016-17th Sept 2016 Staying at the Excelsior Hotel Chamonix. Having read other guests comments I was concerned but decided to be open minded, their comments were justified. Had booked a superior room with balcony, we were disappointed & even questioned the grade of room. Balcony came with added extras of previous guests toe nail clippings. Room...

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2Thank jules232004
LouiseCEREZOLAHIANI, Directeur général at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Jules, Thank you kindly for your review and for choosing our Best Western Plus Excelsior for your stay in Chamonix. We feel sorry for the appearance of your balcony, and would have appreciated to learn it and fix everything, as our housekeeping service cleans all the busy rooms everyday and are always available for any request our guests may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: $140 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and TripOnline SA so you can book your BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#9 Luxury Hotel in Chamonix
#10 Spa Hotel in Chamonix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all looked good to us”
 of 5 bubbles , 7 Oct 2016 | Read review
“South facing for the best view”
 of 5 bubbles ChamonixTransfers, 20 Sep 2016 | Read review
“Go for a mountain view”
 of 5 bubbles MarkandBJ, 17 Aug 2016 | Read review
“go to other hotell if you can, rooms suck”
 of 5 bubbles frodes739, 4 Aug 2016 | Read review
“Make sure that the room your reserved is actually the one (type) which will be offered to you following your arrival.”
 of 5 bubbles Guest_Incognito, 30 Jul 2016 | Read review
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