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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

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BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa
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246 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

The hotel and staff were excellent. We had a lovely stay and we were pleased with everything. The free bus and train gave us a chance to explore the beautiful surroundings. We will definitely return for longer next time. A special thanks to Easy Jet for co-ordinating everything so well. We had a lovely room and really enjoyed our stay.

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london
Reviewed 1 week ago

We went to Chamonix as a 60th birthday present from my husband and stayed at this hotel. The staff were wonderful and they made my stay very memorable. Not only were they very professional but they all were extremely friendly and went out of their way to make me feel very special. Whilst the location is just outside Chamonix itself...

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Thank Gazzawuk
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving that lovely feedback regarding your recent stay at The Best Western Plus Excelsior Chamonix. I am glad you appreciated our location, services, restaurant and all the staff of our establishment. Your compliments will be shared with the entire team as a rewards for their continual efforts to maintain our quality of service Looking forward...

Reviewed 2 weeks ago via mobile

.... really far. The hotel itself is fine, it's well appointed clean and recently refurbished. But it's not in Chamonix. It's in Les Tines, which is several kilometers up a busy road. This is great if you're seeking calm and quiet (although the hotel also overlooks the train line but they're Infrequent) but if you're hoping for the beautiful village...

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Thank Bradsellars
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review further to your recent stay at the Best Western Plus Excelsior Chamonix. We are happy to read that you enjoyed the recent renovation of our establishment and the hotel. Our hotel, with an amazing view on the Mont Blanc, is well located closed to all the ski slopes....

Williamsburg, Virginia
Reviewed 2 weeks ago via mobile

The staff is excellent. That's the big plus! The restaurant service and food was not. Our dinner was very bland and when we asked for salt and pepper it took way too long to get it and pepper never did arrive. We had to send my meal back because the fish was raw-don't get me wrong, I like raw fish,...

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Helpful?
Thank eginda
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving your feedback regarding your recent stay at the Best Western Plus Excelsior Chamonix. We are happy to read that you enjoyed the kindness of all our staff. Regarding your comment about the restaurant, I am really sorry about it, I have informed the service concerned. The city tax is a tax that you have...

London, United Kingdom
Reviewed 2 weeks ago

We were a group of 31 staying in the hotel for a long weekend. The service before arrival and during our stay was excellent! We were looked after and given all information we needed. The rooms were spacious, tidy and had everything we needed. Staff were around and very helpful. Breakfast was ok and dinner in the hotel was really...

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Helpful?
Thank Amliv
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, First of all, thank you very much for leaving such a wonderful feedback following your recent stay at the Best Western Plus Excelsior . We know on our side that perfection is always hard to achieve but we always do more than our best in order to reach our valued guest's satisfaction. Your review will of course be...

Tamworth
Reviewed 3 weeks ago

Good Bits.... The hotel was well placed for all the ski slopes and a short drive to town center. Bedrooms were of good size and comfortable Breakfast was of reasonable quality when stocked Evening dinner was available....But Staff were very pleasant and helpful. Bad Bits...... Bar not always manned so had to hunt for service Items at Breakfast were not...

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Thank Fuzzyducktraveller
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for leaving your feedback regarding your recent stay at the Best Western Plus Excelsior Chamonix. I am glad you appreciated our location very close to all the ski slopes and the town center, our rooms together with our restaurant and all our welcoming staff. I feel sorry for the inconvenience you had during your stay. Your...

Kiev, Ukraine
Reviewed 4 weeks ago

Nice hotel, breakfast is ok, room is clean, the downstairs bar is quite modern the only minus is that you have to walk 5 min to the bus or train station, 7 minutes ride to get to the cable cars. Was there for new year eve. it was ok for 100 EUR per person. the only think i didn't like...

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Thank Катерина Х
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear guest, All the team thank you for your feedback on our establishment. It is a real pleasure to read that you enjoyed our rooms, our bar and the breakfast.. We take good note of your remark about the duration of the new year eves dinner. We are sorry about it. We hope that we will welcome you again, and...

Reviewed 4 weeks ago via mobile

Having been spoilt on our last trip to Chamonix, staying at the H'eliopic right in the heart of The resort , it was disappointing to be 15-minutes out, especially for the kids, although local buses were available. The Hotel in itself is nice enough, although we did have a bit of hassle on the first night. Before going into town,...

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1Thank richard s
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review further to your recent stay at the Best Western Pluq exelsior Chamonix. We are happy to read that you enjoyed the charm of our property and the kindness of all our staff. Regarding your comment about the bar, I am sorry about it, I have informed the service....

Munich, Germany
Reviewed 4 weeks ago

Very nice and friendly place in a bit remote location. Walking distance to ski bus around 5 minutes, bus to Chamonix city center takes approx. 15 minutes. Food in restaurant is very good but quite expensive. Personnel is very friendly, helpful and fast. Reception and restaurant personnel speaks English.

Review collected in partnership with this hotel
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Thank P7562IFannas
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a wonderful review further to your recent stay at the Best Western Plus Excelsior Chamonix. We are happy to read that you enjoyed the charm of our property and that we managed to reach your expectations in terms of quality and service. Your comments will be shared with the entire...

Berkhamsted, United Kingdom
Reviewed 18 January 2017 via mobile

The hotel was very nice, but not quite as good as I would have expected for the price. We booked 3 differently priced rooms but found the differences in them were negligible but the prices were not! The hotel lounge was small and lacked enough seating especially when the hotel was hosting a conference. The heating system in rooms was...

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Thank Ozzyjos
Irène K, Responsable réception at BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review further to your recent stay at the Best Western Plus Excelsior. We are happy to read that you enjoyed the charm of our property and that your find our colleagues very lovely. Your comments will be shared with the entire team in this way it will be possible...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
With its early 20th century architecture, the BEST WESTERN PLUS Excelsior Chamonix Hotel Restaurant & Spa is just over 1.6 kilometers from the La Flegere ski slopes. It offers an outdoor swimming pool and panoramic views of the Mont Blanc mountain range. The guest rooms are modern, with a simple design. All rooms are equipped with private bathrooms and a Wi-Fi Internet connection. The on-site restaurant serves breakfast every morning and French cuisine every evening. From the train station of Le Fayet or Chamonix, a shuttle service can be organized to the hotel with prior request. A bus which goes to Les Praz, Argentiere et Le Brevent ski resorts has a station next to the hotel. ... more   less 

Additional Information about BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa

Address: 251 Chemin de Saint Roch, 74400, Chamonix, France (Formerly Hotel Excelsior)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Chamonix
Price Range: $123 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Excelsior Hotel Chamonix
Hotel Style:
#9 Luxury Hotel in Chamonix
#10 Spa Hotel in Chamonix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Excelsior Chamonix Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a balcony and Mont Blanc view”
 of 5 bubbles Gazzawuk, 11 Feb 2017 | Read review
“Rooms at the back had a little noise from regular trains passing but NOT too noisy”
 of 5 bubbles Fuzzyducktraveller, 1 Feb 2017 | Read review
“They all looked good to us”
 of 5 bubbles , 7 Oct 2016 | Read review
“South facing for the best view”
 of 5 bubbles ChamonixTransfers, 20 Sep 2016 | Read review
“Go for a mountain view”
 of 5 bubbles MarkandBJ, 17 Aug 2016 | Read review
5 of 5