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BEST WESTERN International Annecy

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BEST WESTERN International Annecy
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283 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Wolverhampton, United Kingdom
Reviewed 5 October 2016 via mobile

Terrible location considering the beautiful town of Anncey!! All staff unorganised and rude! Ordered a cocktail and they had no straws!! They were promoting the cocktails they hadn't got a clue!!! There was a constant noise all night like running water very annoying! Want be going to a Best Western again!

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Helpful?
Thank lindamolly2016
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Madam, We’re deeply sorry that your stay didn’t reach your expectations. Please receive our apologies. Do not hesitate to contact our reception team during your stay: they're available 24h/24 to help you during your stay. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

Cham, Switzerland
Reviewed 18 September 2016 via mobile

Came to annecy to rest and relax and saw some nice pics of this hotel but...HELP!!! Nothing like the pictures, staring from the receptionist that was a little desorganise about parking, what im saying if you only have 20 places why can't a client reserve a place if threre are numbers in it and paying for it?? Not hard but...

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Helpful?
1Thank Yokaira T
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Madam, We’re deeply sorry that your stay didn’t reach your expectations. Our team tried to help but finally, it seems that we didn't answer to your needs. Please receive our apologies for this. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

Cambridge, United Kingdom
Reviewed 18 September 2016

Within walking distance of town, reasonable room, restaurant disgraceful for a group. We stayed there for five nights and were given set meals. Three vegetarians in the group were initially forgotten about, in spite of the hotel being notified in advance, then offered main dishes with no protein. The final straw on the fourth night was being given mushroom risotto...

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Helpful?
Thank Perry M
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, We well received your comment and remarks. It had been transmitted to the general manager of the hotel and to the Chef. We're working hard to give the best service we can and we're deeply sorry that we couldn't reach your expectations. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

Brussels, Belgium
Reviewed 17 September 2016 via mobile

Stay there for two days,excellent service ,good location ,Will stay there again next trip to Annecy,thank you for feeling us like at Home ,especially to Vincent Lauwerijs who gave us all good tips about restaurants around!

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Helpful?
Thank alainkey
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, Thank you very much for your comment. We're really happy to read that you enjoyed your stay in our property. Our teams work hard daily in order to offer you the best service they can: your comment is the best reward for this. We'll welcome you with pleasure next time you'll come to Annecy, BEST WESTERN'S Hotel lnternational...

Reviewed 14 September 2016 via mobile

We stayed two nights as a stop over driving down to Lake Garda via the Alps. Annecy itself is one of the most beautiful places in Europe I have been and is well worth a visit. The hotel tho was a bit of a let down. It wasn't quite what was expected and details regarding parking could have been clearer...

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Helpful?
Thank Simon M
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for giving us your advice. We inform you that our car park, at the rate of 10 €, has a 26 parking spaces capacity and is suitable for compact cars only. For berlines and 4X4, we recommend our partner car park "Chevêne" at the rate of 8 € and located 3 minutes walking distance from...

Geneva, Switzerland
Reviewed 6 September 2016

We were lucky to have a good weather early September, which can be otherwise in other years. For us, it was not a problem to walk along the river towards the town centre for an afternoon, then back to the hotel to change and go out again for dinner and back. But nearly half an hour one way is a...

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Helpful?
Thank yoshigva
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Guest, We thank you for your comment. Actually, our hotel is walking distance from the old city (10 minutes) and the lake (15 minutes). Our reception team, which is available 24h/24, would be really happy to give you a map of the city and the explanations to reach it easily. We'll welcome you with pleasure next time you'll come...

Brunico
Reviewed 1 September 2016

We really enjoyed our stay here even if for just one night. The staff was very professional and kind, the room spacious, quiet and very clean. Very good breakfast. The city center can be reached by a nice 10 minute walk.

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Helpful?
Thank Cecilia A
Nathalie H, Gérant at BEST WESTERN International Annecy, responded to this review

Dear customer, We thank you for your comment. We're really happy that you liked your stay in our hotel and its services. Indeed, our hotel is walking distance from the lake and the city: it's really easy for our customers to reach Annecy's center from the establishment. We're working daily in order to make your stay as comfortable as we...

Reviewed 30 August 2016 via mobile

Stayed here for 3 nights at end august. Hotel recommended a car park which have us a cheaper rate and was nearby. The location was easy to find and just out of annecy centre. Easy to walk into. The reception were friendly and helpful. The room was ok. Spacious and bed was comfy enough however there were some stains on...

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Helpful?
Thank Laura G
Nathalie H, Gérant at BEST WESTERN International Annecy, responded to this review

Dear customer, We thank you for your comment. We're really happy that you liked your stay in our hotel and its services. Indeed, our hotel is walking distance from the lake and the city: it's really easy for our customers to reach Annecy's center from the establishment. We're working daily in order to make your stay as comfortable as we...

Camden Town, null, United Kingdom
Reviewed 29 August 2016

Stayed at this hotel as I was required for a wedding in the region; the hotel is very near to the train and bus station (Approx. 5-10 mins). The check in was swift and courteous and the room clean and comfortable. I decided to opt for breakfast at 11 Euros per morning, it's your standard continental breaky with pastries, bread,...

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Helpful?
Thank BenW87
Nathalie H, Gérant at BEST WESTERN International Annecy, responded to this review

Dear customer, Thank you for writing a review on tripadvisor.com. We do appreciate you took the time to write it and so pleased to hear that you had an enjoyable stay in our Hotel. Your feedback is very important to us as our guest satisfaction is our main priority. Indeed, our hotel is walking distance from the lake and the...

Reviewed 26 August 2016

I stayed at this hotel with family for two days in summer. Went there to visit the beautiful city of Annecy. Spent most of the time walking outside, enjoying the city. I appreciated the nice location and good service, polite and professional staff. Rooms are be bit tiny, but didn't matter much for me since I didn't spend much time...

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Helpful?
Thank Ermamu
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Customer, We thank you for your comment. We're really happy that you liked your stay in our hotel and its services. We'll welcome you with pleasure next time you'll come to Annecy, BEST WESTERN Hotel lnternational Team

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situe au coeur de la Venise Savoyarde, decouvrez le Best Western Hotel International d'Annecy, etablissement 3 etoiles multi-services, ideal pour l'organisation de vos sejours touristiques et professionnels.A 200 metres de la gare d'Annecy et a 10 minutes a pied des rives du lac, le Best Western Hotel International vous propose de decouvrir une large gamme de services : 132 chambres modernes et confortables, une cuisine savoureuse, un bar convivial, un SPA design et relaxant ainsi qu'un espace conference de 400m2. ... more   less 

Additional Information about BEST WESTERN International Annecy

Address: 19 avenue du Rhone, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Price Range: $97 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN International Annecy 3*
Number of rooms: 132
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Also Known As:
Best Western International Annecy Hotel Annecy
Best Western Annecy
Annecy Best Western
Hotel Style:
#3 Spa Hotel in Annecy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN International Annecy staff and other travellers.
9 questions
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Questions? Get answers from BEST WESTERN International Annecy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use the hotel parking. There is a large, open 'pay at display' car park nearby.”
 of 5 bubbles lordlash, 4 Dec 2016 | Read review
“Choose the upper floors as it is located near the train station.”
 of 5 bubbles Dora1986, 24 Aug 2016 | Read review
“Anything with a super sized king bed!”
 of 5 bubbles Briony86, 16 Aug 2016 | Read review
“Avoid all rooms!!!”
 of 5 bubbles 609jeanlucg, 23 Jun 2016 | Read review
“not the suite junior!!!!”
 of 5 bubbles MABELMallorca, 14 Jun 2016 | Read review
5 of 5