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Golden Tulip Villa Massalia

Expedia.comUSD 171*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Golden Tulip Villa Massalia
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882 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Grenoble, France
Reviewed 1 November 2016 via mobile

So this hotel could easily have rated 4 points but for a couple of incidents which were wholly unnecessary. Basically any business should respect their guests, not lie to them and not rip them off. However they had a bar mitzvah in a Sunday. Nothing wrong with that but the hotel allowed the music to shake our room till well...

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Helpful?
Thank Biddazzu
goldentulip m, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Sir, This is with regret that we have read your comment. We are very sorry to see your stay was not as you were expected. We have read your observations with attention; they help us to improve our services. Regarding the bar mitzvah, please accept our apologies. Our team did their best to keep it quiet. Regarding the bar,...

manchester
Reviewed 21 September 2016

Stayed her for 4 nights 12 -16th Sept 2016 2 x couples. Room was ok no balcony . Receptionist quoted us on a taxi fair to the Old port she told us 50-80 Euros but it was only 17 think they need to get up to date as it could put some people off. Bar staff were very lovely and...

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Helpful?
Thank pam007
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Good morning, We would like to thank you for taking the time to write your comment. We are sorry to read you your stay was not as you were expected. We have well taken into account your observations regarding the taxi. It might be a misunderstanding from our staff regarding your request. We have sensitized them about it. Please accept...

Reviewed 4 September 2016 via mobile

Spacious room, comfortable large bed, nice large balcony, AC working perfectly, clean large bathroom, and only a 5-minute walk to the beaches. Ideal for weekend trip. No fridge in the room which was unexpected but no problem. Staff was very friendly, helpful and fluent in English. Only issue is that it was very noisy but due to partying guests. The...

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Helpful?
Thank katja s
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Katja, We would like to thank you for taking the time to write your lovely comment. We are delighted to know you enjoyed your stay at Golden Tulip Villa Massalia hotel. We are going to share your comment with our staff, they are going to be very touched. Please accept our apologies regarding the behavior of the partying guests....

Reviewed 30 August 2016 via mobile

Overview This Hotel gets 5 stars from me as it was excellent, I really enjoyed my stay so much so I returned for a further 6 nights. I would highly recommend staying here. Getting to the hotel I travelled from the railway station and on my first trip the hotel kindly booked me a private hire car €25, on my...

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Helpful?
1Thank Marc S
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Marc, It is with great happiness and a big smile that we have read your comment. Thank you very much for taking the time to write it and for your recommendation. We are glad to see you enjoyed our staff and services. We have well taken into account your observations regarding the wifi. We have share it with our...

Serre-Chevalier, France
Reviewed 23 August 2016

I stayed here in July whilst visiting my son as I wanted to be close to where he lives rather than in the centre & the added bonus of a pool. The room was a generous size but lots of wasted space with only a wardrobe taking up a large chunk of it. The bathroom was pretty small which seems...

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Helpful?
Thank SCrealreviews
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Good morning SCrealreviews, This is with regrets that we have read your comment. We are very sorry to see that your experience was not as you were expected. We have well taken into account your observations they help us to improve our services. Concerning your room and our outdoor pool, we have shared your comment to our technical service. Regarding...

Bucharest, Romania
Reviewed 20 August 2016

Nice location, unfortunately poor service, had to ask for additional shower gel 2 out of 3 days as only one small tube was given for 2 guests per day. Unfriendly and untrained staff. swimming pool dirty, grating around the swimming pool dirty and missing at places. Bar tables left uncleaned. Parking spaces very small. Needs a lot of improvements to...

Review collected in partnership with Golden Tulip Hotels
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Helpful?
Thank adyk120
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Good morning, This is with regret that we have read your comment. We are sorry to see your stay was not as you were expected. We have well taken into account your observations, they help us to improve ourselves. Regarding the shower gel, do not hesitate to contact our reception for any request. Our restaurant and swimming pool are cleaned...

Glasgow, United Kingdom
Reviewed 16 August 2016

This is one of the best hotels I have stayed in . The staff were massively helpful and not just reception staff. The room was spotlessly clean and food within the hotel was superb. The pool although smaller than a normal 'holiday resort' pool had plenty of sun loungers and it was obvious that this was a hotel that many...

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Helpful?
Thank mg00ld
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Good morning, We would like to thank you very much for your kind comment. We are delighted to read you enjoyed staying with us. We are pleased to see you liked our staff, room and restaurant. It was a pleasure to share your comment with our teams. We have well taken into account your observations regarding snacking, they help us...

Lucerne, Switzerland
Reviewed 28 July 2016

Overall our stay was satisfy. The stuff members are very friendly and the location is very close to the sea as well also to the city center. The hotel itself was okay for 4 star. I expect a bit more spar area from this hotel. Also some location like pool area or others should be renovated.

Review collected in partnership with Golden Tulip Hotels
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Helpful?
Thank lukasoetzi
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear lukasoetzi, We would like to thank you very much for your comment. We are glad to read you enjoyed our staff and stay with us. However we are surprised regarding the swimming pool area. Before the season we have renovated our pool area. We are going to investigate and transfer your comment to our technical service. Be assured your...

Grenoble, France
Reviewed 26 July 2016

Excellent welcome, restaurant top notch, food well prepared, service with a smile... all in all a surprising experience! Parking available, well positioned for access to Marseille Well worth another visit

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Helpful?
Thank NormMacdonald
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear NormMacdonald, We would like to thank you very much for your kind comment. We are very delighted to read our restaurant surprised you… by excellence. We will transfer your comment to our Chef and Restauration team, they will be very pleased. You are more than welcome to come back very soon. Kind regards, Sandrine Torres – General Manager

London, United Kingdom
Reviewed 24 July 2016

Hotel staff were very helpful and friendly and spoke English. Our room was on the 4th floor overlooking the golf course and park. It was very quiet, spacious and clean. It would have been nice to have a fridge in the room to keep bottles of water cool. I would highly recommend this hotel. However, the breakfast was quite expensive....

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Helpful?
Thank Margaret S
VillaMassalia, Directeur général at Golden Tulip Villa Massalia, responded to this review

Dear Margaret, We would like to thank you for taking the time to write your comment. We are delighted to read that you felt very welcome by our staff in our establishment. Thank you very to recommend the Golden Tulip Villa Massalia hotel. Regarding the mini fridge, it is under consideration. Concerning the breakfast, we have well taken into account...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Located next to the Borély park, facing the sea and the islands of Frioul, the 4- star Golden Tulip Villa Massalia hotel with its 140 rooms, invites you to a comfortable and relaxing stay, close to beaches and calanques, it offers unique spaces for vacations, seminars and events. 1000 m² of space, our 8 rooms can host your events from 10 to 500 people. The majority of the rooms enjoy natural daylight. Chef Cyrille Repetto offers a Mediterranean cuisine, inventive with regional flavors and traditions. Our restaurant is listed in the 2016 Top 20 Best Marseille and Aix-en-Provence restaurants. On sunny day, the terrace restaurant welcomes you to its green. For your well-being the hotel has a fitness area, a spa with outdoor pool, jacuzzi, sauna and Turkish bath. Location : • At 5 minutes walk from Borely Park and Beaches • A 5-10 minutes drive from the Stade Vélodrome • At 15 minutes from the Saint-Charles Station and the Vieux Port • At 35 minutes from Marseille Provence Airport International ... more   less 

Additional Information about Golden Tulip Villa Massalia

Address: 17 Place Louis Bonnefon, 13008 Marseille, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille
Price Range: $183 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Villa Massalia 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Villa Massalia Hotel Marseille
Massalia Hotel Marseille
Hotel Style:
#5 Spa Hotel in Marseille
#12 Family Hotel in Marseille
#13 Luxury Hotel in Marseille
#15 Business Hotel in Marseille
#22 Romantic Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Villa Massalia staff and other travellers.
4 questions
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Brenham Texas
6 months ago

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Questions? Get answers from Golden Tulip Villa Massalia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the non smoking floor and if you want quietness request a room overlooking the horse racing track”
sealover1a1, 4 Jan 2017 | Read review
“Be careful with the cheaper rooms facing the back of the hotel...”
FFlyerCDG, 25 Dec 2016 | Read review
“Book a room with sea view or partial sea view”
mg00ld, 16 Aug 2016 | Read review
“Treat yourself and go for the sea view/partial sea view”
  • photo from balcony, taken as panoramic. Lovely view over golf/race track
Sys987, 10 May 2016 | Read review
“The room sizes are different even on same floor so have a look before taking the keys.”
NSahni84, 3 Oct 2015 | Read review
5 of 5
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USD 171* /night
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Prices are for 1 room, 2 adults
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