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All reviewsfort stvieux portnice hotelnice poolswimming poolhotel is ideally locatedfantastic positionearly flightharbour viewwalking distancetown centreshort strollbars and restaurantsbreakfast roomenjoyable staygreat citybreakfast is served
Had a lovely 4 night stay. Staff are friendly and food was delicious. Fabulous views having breakfast and very close to the port. A bonus was a kettle in the room and a fridge with a large bottle of water which is needed after walking...More
Stayed here for 3 nights 9-12 August.
Really easy to get here from Marseille Airport - you get a bus from the airport to Gare St. Charles which is 8 Euros then electric bus 82S past Vieux Port to Fort St Nicolas which is 2...More
Thank ELEANOR B
Management response:Responded 3 September 2017
Dear Eleanor B,
Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux Port.
We are happy to hear that you appreciated the city of Marseille and the accomodation in our hotel.
Do not hesitate to ask us...More
My bill for the week was 900 Euros . However on arrival the hotel took 600 euro cash and 600 euro on my bank card as a guarantee!!!!! Which was deducted by my bank and led to bank charges. The way you pay your bill...More
Thank alwyn R
Response from jean-bernard g, Responsable relations publiques at Novotel Marseille Vieux PortResponded 23 November 2017
Dear alwyn R,
Thank you for taking the time to tell us about your experience at the Novotel Marseille Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to...More
My family has just returned from Marseille after spending a week there. We travelled by train (direct Eurostar train service from/to London St. Pancras) which was stress free and pleasant as you get to see the lovely French countryside.
Upon arriving at Marseille St. Charles...More
1 Thank Kim W
Response from jean-bernard g, Responsable relations clients at Novotel Marseille Vieux PortResponded 23 November 2017
Dear Kim W?
We very much appreciate your comments regarding your stay at the Novotel Marseille Vieux Port.
We are delighted to read that you had an very good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests...More
We paid extra for an executive room with a view of the Vieux Port. The view was fine but the room was very tired - artex on the wall, stained carpet, separate toilet with no washbasin (very French!). The staff and general facilities were all...More
1 Thank Nonloso
Response from Philippe G, Responsable réception at Novotel Marseille Vieux PortResponded 8 August 2017
Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Marseille Vieux Port
Nous sommes désolés...More