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Sofitel Marseille Vieux-Port

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Sofitel Marseille Vieux-Port
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2,112 Reviews from our TripAdvisor Community

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Showing 546: English reviews
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Halifax
Reviewed 5 days ago NEW

Arrived home today after four night stay in this hotel, nicely appointed room, wonderful view over the port, helpful staff, wonderful large bath. Just a couple of minor negatives, on two of the four nights no Nescafe, milk or water was left in the room, resulting in my wife having to call reception to get it rectified, getting a slot...

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Helpful?
Thank Riddle
Sao Paulo, SP
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016 via mobile

This hotel is located in the heart of old marseille city overviewing old harbor, and view from bar in undoubtedly one of the most beautiful view of this historical city. Hotel is continuously modernized with very comfortable and quiet room, facility is very nice and staff extremely friendly and efficient! The place to stay in Marseille . From there you...

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2Thank Maclepau
About Hotel's Favourite Review
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Madam, Dear Sir, What can we say except thank you for this glowing review following your stay in our walls. It is with pleasure that we will share your compliments to all our teams, who have at heart to make every stay unforgettable. Thereby, it's an honour to read that you have been really satisfied by your experience at...

Varberg, Sweden
Reviewed 1 week ago

Nice luxury hotel only drawback wheelchair means long way to pool. This beautiful hotel, in the harbor of Marseilles, has oooohh so nice views, from almost every room. The rooms oh.... Hallway with safe and fresh flowers. Coffee maker and full minibar. Instead of paper tissues there is mini towels. The big bathroom that has all you need, come to...

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Helpful?
Thank Stefan o Jane J
Windsor and Maidenhead, United Kingdom
Reviewed 2 weeks ago via mobile

I was only here for one night on a business trip but i will be back for a holiday for sure. The staff couldnt do enough for you. The rooftop bar looking over the harbour was fabulous and warm enough to sit outside even in March. The brasserie restaurant for a light supper was great and staff very attentive. I...

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3Thank lisag1971
Al Ain, United Arab Emirates
Reviewed 4 weeks ago

Excellent all the way around, location, service, comfort, menus, safety and security, hospitality. All the way around, Take the experience and savor it. So close to so many wonderful places, public transport, taxi/cab service, Uber, friendly people all around, just be careful of pockets as pickpockets are eager to hit a target. We fought a couple of times to avoid...

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1Thank ME A
Sao Paulo, SP
Reviewed 20 February 2017

One of the best hotels I had visited in France, very efficient and polite staff with really beautiful and comfortable rooms. What really drives your attention is the view from the bay and old port area that really will be imprinted on your mind and you can get it from your room, breakfast area and from the restaurants. Food is...

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1Thank galvaon
Reviewed 22 January 2017 via mobile

Having booked at the Novotel and subsequently cancelled based upon the rather poor reviews, we decided to book a room at the Sofitel. We are familiar with the Sofitel at Lyon and expected the same quality. Big deception. Upon arrival with the "rehearsed" reception and the generous offer of an free icetea, we were told that we were having a...

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1Thank LIEVEN V
DirectionSofitel, Responsable relations clients at Sofitel Marseille Vieux-Port, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to give us your opinion after your stay with us, and have wanted to discover our hotel. We are very sorry to read that your experience in our hotel was not up to your expectations and we apologize for the unfortunate inconvenience encountered during your stay that are in no...

Brighton UK
Reviewed 22 January 2017

Stayed here in September for my husband's birthday and booked a room with a terrace overlooking the Vieux Port. The view alone was worth every penny, breakfast was excellent, staff couldn't have been more helpful. The problem was the pool, which was shared with a neighbouring hotel, grubby, poorly maintained, crowded and noisy - there was a 35 degree heat...

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1Thank Kate Russell
Stroud, United Kingdom
Reviewed 1 January 2017 via mobile

Enjoyed our stay which was unexpected and due to our return flights being cancelled at the last moment. A panicked call from the airport to check room availability (it was New Year's Eve) involved a 5 minute sales pitch from the reservations department before room availability was confirmed! The hotel really is well positioned with great views over the old...

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2Thank CPH0_0
Lutry, Switzerland
Reviewed 30 December 2016 via mobile

The hotel is great with a stunning view on the "vieux port". The food is great and the bar on the top floor offers a great choice of cocktails. A special thanks to the staff, they were all very welcoming and dedicated to help the guests to make their stay exceptional.

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1Thank Sabri-Mouna

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located at the heart of France's oldest port city, this hotel is a stopover between the Riviera, the Camargue and Lubéron,and a short boat ride away from the Château d'If on its famous island setting and the Calanques. Near La Canebière, the hotel offers an exceptional view over the Vieux-Port. In the evenings, relax in the cozy atmosphere of the Dantès Skylounge. ... more   less 

Additional Information about Sofitel Marseille Vieux-Port

Address: 36 boulevard Charles Livon, 13007 Marseille, France
Region: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $245 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Marseille Vieux-Port 5*
Number of rooms: 134
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Also Known As:
Sofitel Marseille Vieux-Port Hotel Marseille
Marseille Sofitel
Hotel Style:
#2 Business Hotel in Marseille
#3 Spa Hotel in Marseille
#4 Romantic Hotel in Marseille
#5 Green Hotel in Marseille
#5 Luxury Hotel in Marseille
#8 Family Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Marseille Vieux-Port staff and other travellers.
12 questions
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Teddington
Hong Kong
Wakefield, Rhode Island
Belgrade, Montana
13 days ago

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Questions? Get answers from Sofitel Marseille Vieux-Port staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You must request a room with a view of the port”
 of 5 bubbles Riddle, 22 Mar 2017 | Read review
“Make sure you treat yourself too cean view”
 of 5 bubbles StevenJson, 15 Mar 2017 | Read review
“Make sure you get a room with the view to the port, it is just astonishing !”
 of 5 bubbles galvaon, 19 Feb 2017 | Read review
“Pay the extra for a higher floor”
 of 5 bubbles Kate Russell, 21 Jan 2017 | Read review
“If view is important insist on a port view. Check bathroom controls on arrival.”
 of 5 bubbles AdamC324, 18 Nov 2016 | Read review
5 of 5