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How many times have we been to hotels where there are problems with the plomberie, electricity, bedding or other ? And how long does it take them to fix it... or not ?
Here there was a problem with the electricity. Their policy is written...More
Response from Claire T, Directeur général at Ibis Marseille Bonneveine Calanques PlagesResponded 3 weeks ago
tahnk you very much for this comment.
We are happy to read that you appreciated our fast solution.
We hope we will have the pleasure to welcome you again soon in our establishment.
The room is ok and the prices are affordable. The staff is very friendly, especially Yasmine who tok great care of us and gave clear information to get to the city center by bus and metro. The hotel is far way from down town but...More
Thank Nicolas E
Response from Claire T, Directeur général at Ibis Marseille Bonneveine Calanques PlagesResponded 10 August 2017
Yasmine and all the staff thank you for posting this nice review on Tripadvisor.
We are happy to read that you enjoyed your stay in our establishment.
We hope we will have the pleasure to welcome you again soon.
The hotel is not too bad, beach not too far away, shopping centre just across the road. Beds are comfortable, rooms a bit dated.
Food is not great though, had grilled fish which was tasteless. Also rats around in the evenings in restaurant outside area.More
Thank Erma M
Response from Claire T, Directeur général at Ibis Marseille Bonneveine Calanques PlagesResponded 18 July 2017
Thank you for posting this review on Tripadvisor.
I'm sorry to read that you were disappointed with the fish. Please contact me by mail (email@example.com) or phone (0491723434) ; I will be glad to refund money for this dish. We asked the company...More
Small room, bed is comfy, air con is very cold perfect for summer!
Shampoo, soap and hand wash are one and the same, I suggest you bring your own shampoo and conditioner so that your hair won't be stiff.
There's free wifi which is great...More
Response from Claire T, Directeur général at Ibis Marseille Bonneveine Calanques PlagesResponded 6 July 2017
Thank you for posting this comment on Tripadvisor.
We propose indeed breakfast for 9.90 € per adult and 4.95 € per child who is under 12 years old. Please know that we propose also a brunch each sunday in july and august.
Let me start by saying that the staff was very friendly and accommodating. I will especially point out, Rugui. She was superb! Breakfast was simple, yet complete, and staff was great too!
However, there was no air conditioning in any room the day we arrived....More
Response from Claire T, Directeur général at Ibis Marseille Bonneveine Calanques PlagesResponded 15 June 2017
thank you for sharing with us your point of view.
I do apologize for the air-conditioning problem. I would be grateful if you could contact me about this. I would be happy to make a compensation. My email adress is firstname.lastname@example.org and my...More
USD 65 - USD 118 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#5 On the Beach Hotel in Marseille
#8 Green Hotel in Marseille
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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