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Best Western Plus Hotel Massena Nice

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Best Western Plus Hotel Massena Nice
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1,160 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Hotel Massena Nice
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Showing 596: English reviews
Heswall, United Kingdom
Reviewed 9 October 2011

As all the other reviews state the location is perfect.Within easy reach of Old Town,bus stops and promenade.I do not believe the facilities of the hotel are 4 star , our room was tiny and you could barely move in the bathroom, the disabled toilet was bigger in reception. House keeping was not up to the standard I would expect,...

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Helpful?
Thank buddywirral
hotelnicemassena, Directeur Général Adjoint at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us...

Auckland Region, New Zealand
Reviewed 9 October 2011

Really enjoyed our stay at this hotel which was a 5 minute walk from the seafront. Close to all amenities, and the staff were just so friendly. The free WiFi was just great and allowed us to stay in touch easily. We are already planning return trip to Nice.

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Helpful?
Thank Davo_NZ
hotelnicemassena, Directeur Général Adjoint at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and will be happy to inform our staff about it. I am looking forward to the...

Birmingham, United Kingdom
Reviewed 7 October 2011

Excellent service from the staff who clearly work as a team especially to deal with occasional busy times. Hotel is smart, clean and up to date but retains the character of its period style, and is very comfortable and conveniently located for the town centre and promenade.

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Thank RJD62
Los Angeles
Reviewed 28 September 2011

My husband and I stayed for five nights in a Privilege Room during our visit to Nice earlier this month. We had a perfectly lovely time at the Massena due primarily to location and the fantastic staff. The location is perfect for walking just about anywhere in Nice. The bus terminal is just a couple of blocks away and the...

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1Thank Linda M
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and I am looking forward to the pleasure of welcoming you in the future. Best Regards,...

New York City, New York
Reviewed 21 September 2011

We were only stopping for the night on our way to St Tropez and had focussed more on location than quality of accommodation and that is how this panned out. Location was very suitable for a quick walking tour and with access to restaurants. Hotel was a bit non descript and was probably poor value - not a bad experience...

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2Thank Peter J
hotelnicemassena, Directeur Général Adjoint at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us...

Durham, United Kingdom
Reviewed 20 September 2011

We booked a Privilege room on the 6th floor with a terrace whilst this was a bonus we did however pay extra for this 'privilege'. This was okay though the area was quite built up and a lot of the time you felt you were actually looking down into other apartments so we didn't utilise it as much as we...

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2Thank Emmeline1930
London, United Kingdom
Reviewed 19 September 2011

Stayed for one night - and that was plenty! Hotel looks lovely from the outside. Location is good - near to the old town and about 10 mins walk to the beach. Lobby well maintained, and the lady at check-in is lovely, The room, however, was absolutely revolting! Extremely smelly (stale, smoky, damp smell), very worn and run-down. Furniture looks...

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2Thank OzintheUK
London, United Kingdom
Reviewed 16 September 2011

When my husband and I went into the room (no 428) we thought that they had given us a cupboard by mistake. We measured the room: it was 8 foot by 12 foot, and that was a double!!! Carpet was worn, the bathroom had a broken shower and a door that was hanging off the frame. Appalling for 150 euro...

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3Thank deborah j
hotelnicemassena, Directeur général at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us...

Edmonton
Reviewed 13 September 2011

We stayed at this hotel for 5 nights. The location was fantastic, right at Place Massena and mins walk away from Old Town and English Promenade and yet it was quiet inside our room. I only took one star off because they didn't seem to refill the toiletry supplies very well. We had to ask the front desk. However the...

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Helpful?
Thank AsianDiva
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your comment and will be happy to inform our staff about it. Just for information breakfast time in...

Irvine, California
Reviewed 12 September 2011

We were family of 3 from US. The location was great close to the center of the city, close to the beaches and youth activity . The breatfast was great and reasonable for France. The room was small for 3 people, parking expensive 30 Euro per night. Hotel claimed they have their private beach which was a long walk and...

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Helpful?
Thank slashgari
hotelnicemassena, Deputy General Manager at Best Western Plus Hotel Massena Nice, responded to this review

Dear Madam, Dear Sir, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. All of us are committed to provide the highest degree of comfort and service to all our guests. Your evaluation is important, telling us...

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the Best Western Plus Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the Best Western Plus Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with a restaurant nearby, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the Best Western Plus Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. ... more   less 

Additional Information about Best Western Plus Hotel Massena Nice

Address: 58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
Region: France > Provence-Alpes-Cote d'Azur > French Riviera - Cote d'Azur > Nice > Centre
Price Range: $168 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel Massena Nice 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
l Hotel Massena
l Hotel Nice
Hotel Style:
#14 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel Massena Nice staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i thing first floor is afotable.”
  • inside
  • inside
  • inside
  • inside
Georgihatter, 6 Apr 2017 | Read review
“Choose a room at the back of the hotel and not overlooking Rue Gioffredo or Rue Chauvain.”
Eurobazz, 18 Feb 2017 | Read review
“Rooms facing away from the street are very quiet but can conduct air conditioning sound at night.”
lynnmml, 22 Nov 2016 | Read review
“It was apparently a bit noisy on the street at the side of the hotel. The front and back were fine.”
Toots14, 2 Nov 2016 | Read review
“our room was on 6th floor looking over a courtyard no noise”
nanny1949-6, 29 Oct 2016 | Read review
5 of 5