Hôtel Mercure Pont d'Avignon Centre
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Hôtel Mercure Pont d'Avignon Centre

2 rue Ferruce Parking Palais des Papes, Boulevard de la Ligne, 84000, Avignon France
vue de la terrasse de la chambre
Traveller (255)
Chambre standard
Room & Suite (118)
Vue depuis les chambres
Dining (34)

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About

4.0
#22 of 65 hotels in Avignon
4.7 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.6 of 5 bubbles
Value
In the heart of Provence, located in a pleasant quiet area in the city center. 87 Rooms. Close to the famous Pont Saint Bénézet and Palais des Papes. Small garden. Direct access to a public basement garage. Bus parking. Conference room (120 people). Bar and Brunchs on Sunday morning.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish
Hotel links
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Location

2 rue Ferruce Parking Palais des Papes, Boulevard de la Ligne, 84000, Avignon France
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Avignon-Caum Airport
Garons Airport
38.5 km
See all flights
885Reviews8Q+A40Room tips

Reviews
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Detailed Reviews
Cheryl B wrote a review July 2022
Au7 contributions2 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Great location once the entrance is located difficult access by foot. The entrance to the reception tables need review to allow easier luggage access. The tables as a reception needs evaluation as this is the first observation on arrival from steeps that are require to navigate.
Overall excellent stay.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flintso wrote a review Aug 2020
Kortrijk, Belgium104 contributions46 helpful votes
5.0 of 5 bubbles
First time in Avignon and as Accor member, I use the opportunity to book Mercure Pont d’Avignon hotel with the idea to be closer to this historical landmark. All the process, starting with the booking of the hotel, correspondence prior the arrival, all the info received with instructions and guidance, the reception, room, service... everything was just great and unexpected considering the actual COVID situation. The hotel doesn’t have his own parking but the Pales de Papes city parking it is situated right under the hotel with a direct tunnel to the hotel and drop off parking. The reception a little bit unusual (a round bar table with a laptop on it) but with a very friendly staff whom gave us all the necessary details regarding our stay and also offering us city tips and suggestions. As Accor member we got the privilege of a free upgrade to a “privilege room” where to our pleasant surprise, the house keeping still came daily to refresh the towels and add coffee and drinks in the minibar. Despite the COVID situation, the hotel still made an effort to offer for breakfast a reduced buffet, of course requesting all the guests to clean their hands at the entrance and wear a mask (and they did keep an eye that those rules are respected by everyone - well done!).
The hotel is located at 3 min walk from the Palace de Papes AND Pont d’Avignon and only few min walk to the center of the city where many restaurants are located and the City Hall. Advise for those visiting Avignon, don’t jump on the restaurants in the city centre, just have a walk on the side streets and you will be able to discover a big amount of restaurants which can offer you better choices in much better locations.
Overall, our stay in Avignon was a delight and we were happy to have choose Mercure Pont d’Avignon.
Thank you for making for us a memorable holiday!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew D wrote a review Aug 2020
Versoix, Switzerland21 contributions8 helpful votes
5.0 of 5 bubbles
We stayed here during the Covid crisis. Check-in was incredibly fast and efficient with the keys already prepared. We are a family of 5 needing 2 rooms and they gave us a great suite/twin room next to each other. Only disappointment was that the restaurant was shut and there was nowhere to get a drink other than a fridge in reception. However, the location is very central and it was a short walk to many famous landmarks and also to restaurants and bars. Despite being central, the hotel was very easy to get to - a 10min easy drive from the autoroute exit. Real fast was a basic buffet but more than enough to start the day.
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Date of stay: July 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sugarplumcici wrote a review Oct 2022
Paris, France127 contributions152 helpful votes
3.0 of 5 bubbles
The location is the best asset of this hotel. It's right next to the Palais de Papes and other main attractions in Avignon. Parking is literally in the same building so very convenient. Staff are helpful and kind.

However, we found the value to be poor as the room is shockingly small. We get that it is located in an old town and right in the centre, but we come from Paris and even for us we feel the Superior Room is simply too small for the average family. The bathroom is so cramped it feels like showering on a cruise ship bathroom. Also the cleanliness and maintenance leaves much room for improvement. There are very visible signs of wear and tear in the room and throughout the hotel, like stained carpets, dirty towels, peeling corners, broken lamps, layer of dust on the hairdryer and room amenities...

It's a perfectly fine hotel to stay overnight to explore the city and surroudning areas but I'd advise against a longer stay.
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Date of stay: October 2022
3.0 of 5 bubblesRooms
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
javl wrote a review July 2021
Washington DC, District of Columbia143 contributions135 helpful votes
2.0 of 5 bubbles
I am sorry to give this such a poor rating because I liked much about this hotel, but there were enough problems that really shouldn’t have been for this price and this class of hotel.

Pros: 1) fabulous location near palais and old town center; 2) nice staff; 3) AC; 4) quiet, sound proof windows; 5) clean and safe; 6) nice patio to sit and have glass of wine in evening and breakfast in morning; 7) good about covid precautions.

Cons: 1) safe in room was broken and although they said they would send someone to fix it, they never did; 2) refrigerator was broken in our room and a second family room did not even have one; 3) in four days, the water in shower was warm only once, the other days it was ice cold.

I might stay here again but will probably check out other Mercury hotel first.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flyer3000 wrote a review July 2023
London, United Kingdom237 contributions187 helpful votes
3.0 of 5 bubbles
A comfortable hotel perfectly positioned inside the city walls, ideal for visiting Avignon.

Reception was efficient but not particularly welcoming. Room was ok but small. Dreadful view of some flats and the roof of the restaurant. Because of its location, everything feels cramped.

The real problem is access to the car park, which is essentially attached to the hotel, but required many stairs, corridors and doors to access. If you have luggage and have any physical disabilities, you will NOT be able to carry it from the car to the hotel. There is a notional drop off, taken by a group of bikers when we arrived! But there is no possibility of pick up. You will have a challenging walk.

Breakfast was shambolic: staff couldn’t cope with the number of guests; orange juice machine broken; shortage of breakfast items; milk in coffee was on the turn.

Ok for a one night stay if you are fit!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BaronFoer wrote a review Sept 2021
Jacksonville, Florida910 contributions460 helpful votes
4.0 of 5 bubbles
Great location close to everything. Staff was nice and helpful. The rooms were a bit small but comfortable. The air conditioning was very slow to cool the room, they need to work on that especially in the summer months. Breakfast was good. Be careful of the shower when another room flushes the toilet it goes hot and very cold. It did so several times while I was showering.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Be ready for he cold splashes while in the shower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VVG wrote a review Sept 2022
Orange County, California409 contributions143 helpful votes
4.0 of 5 bubbles
Very convenient location with adjacent parking, easy walk to all inner tourist attraction and restaurants.
Rooms are on smaller side but comfortable, bathrooms are small
Nice breakfast/ restaurant with patio area, the breakfast was good , however we did not eat dinner there , cannot comment of others food offering. Does have a bar for evening drinks.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LivDaley wrote a review Sept 2023
Brooklyn, New York398 contributions275 helpful votes
3.0 of 5 bubbles
The location is good: cute shops outside, around the corner from the bridge and down the street from the Pope's Palace. But the decor is really dated, and the rugs and molding were worn out. The gym had 1 kettlebell and one hand weight. The breakfast buffet was equally underwhelming. It should be noted that the outside of the other nearby Mercure also looked well past its prime.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
donchimpo wrote a review Mar 2024
Paris, France95 contributions75 helpful votes
2.0 of 5 bubbles
Very noisy hotel in the mornings; the staff had set up a camp outside our room, with cleaners shouting from one end to the other. The hotel does not have wheelchair access, which is very disappointing. They should pay more attention to the rest of the guests, as that should be the hotel's main objective.
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Date of stay: February 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben K asked a question Feb 2018
Monroe, North Carolina
Hello, Do you have irons in the rooms?
Answer from Deborah Volle
Avignon, France3 contributions
Hello, We do not have iron in the rooms but we do have some (and also iron boards) at our guests disposal at the reception. Do not hesitate to ask upon check-in! Nicolas P Room division manager
Answer from Deborah Volle
Avignon, France3 contributions
Hello, As guest of the hotel, you have a 20% discount on the Palais des Papes car park. For an overnight stay, it will cost approximately 14 €. All our rooms have a mini bar (including 2 complimentary mineral waters for the standard rooms and 3 more soft drinks for the Privilege rooms and suites). We hope to see you soon in Avignon. Best regards, Nicolas Front desk Manager
Tomas L wrote a tip Oct 2023
2 contributions
1.0 of 5 bubbles
"Dont go there!"
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Bev H wrote a tip June 2023
Devon, United Kingdom58 contributions42 helpful votes
3.0 of 5 bubbles
"Rooms very small even for a couple"
Read full review
BaronFoer wrote a tip Sept 2021
Jacksonville, Florida910 contributions460 helpful votes
4.0 of 5 bubbles
"Be ready for he cold splashes while in the shower"
Read full review
Regislive wrote a tip Nov 2019
Buffalo, New York526 contributions130 helpful votes
4.0 of 5 bubbles
"A view of the street"
Read full review
NancyMMW wrote a tip Nov 2018
London, Canada50 contributions28 helpful votes
3.0 of 5 bubbles
"Some rooms have balconies. We didnt have one but it would have been nice."
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Not the right property for you?
There are more places to choose from in the Avignon area.
PRICE RANGE
AU$194 - AU$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure pont d`avignon hotel avignon, accor pont d avignon
LOCATION
FranceProvence-Alpes-Cote d'AzurVaucluseAvignon
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HÔTEL MERCURE PONT D'AVIGNON CENTRE (AU$194): 2024 Prices & Reviews (France) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hôtel Mercure Pont d'Avignon Centre
Which popular attractions are close to Hôtel Mercure Pont d'Avignon Centre?
Nearby attractions include Rocher des Doms (0.2 km), Basilique Saint Pierre (0.4 km), and Musee du Petit Palais (0.07 km).
What are some of the property amenities at Hôtel Mercure Pont d'Avignon Centre?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Hôtel Mercure Pont d'Avignon Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hôtel Mercure Pont d'Avignon Centre?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hôtel Mercure Pont d'Avignon Centre?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hôtel Mercure Pont d'Avignon Centre?
Conveniently located restaurants include La Sou' Pape, Tartare Qui L'eût "Cru", and Arlequin.
Is Hôtel Mercure Pont d'Avignon Centre located near the city centre?
Yes, it is 0.5 km away from the centre of Avignon.
Are any cleaning services offered at Hôtel Mercure Pont d'Avignon Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hôtel Mercure Pont d'Avignon Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hôtel Mercure Pont d'Avignon Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hôtel Mercure Pont d'Avignon Centre?
The staff speaks multiple languages, including English, Spanish, and French.
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