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HOTEL STYLE
Budget
Classic
Languages Spoken
English, French
Property amenities
Free parking
Secured parking
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Vending machine
Room features
Flatscreen TV
Room types
Non-smoking rooms
Location
161 rue de l Oreau ZA Ecoparc de Saint Lambert des Levées, 49400, Saumur France
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This was more like a motel than a hotel in layout with all rooms accessed from the exterior and good, free parking. A disadvantage is that, when it is raining, there is no shelter when using the stairs. While the location is not central for visiting Saumur itself, it is close to the main road that crosses the bridge. It is a useful place for an overnight stop. If you need petrol or other supplies before resuming your journey, there is an Intermarche close by. While there are no 'ordinary' restaurants in the immediate vicinity, there is a Jules & John and a KFC nearby. The staff were very pleasant and helpful. The cost of the room [including breakfast] meant it was very good value. The breakfast was very good; although there was no fruit, there was plenty [self-serve; all you can eat] of fruit juice, yoghurt, cereal, bread, croissants etc. Although the room wasn't luxurious, everything was as it should be, and despite the warning we had from reading reviews, there was no problem with the state of cleanliness. The bathroom was a bit small; essentially a plastic module in the corner, containing a shower, toilet and washbasin, but perfectly adequate. Despite being near a main road, there was no traffic noise and the only noise was from the other guests, but this didn't go on too late.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
We were very, very disappointed with the bedding. Mainly pillows. Also a great lack of cleaning because of hairs in sinks and showers. Walls full of black brown dirt. We found between our two sheets a dirty paper from the cleaning lady. Then in our room a bathroom knife remained on our table. In short, the radiator had fallen and it was especially important to approach it because it was only holding on to one side. fvisible complaints with holes. Finally, this does not give a good image. It's a shame. We have already made several other much better maintained first classes and yet this one with the various black frame gala and other events in Saumur should be able to receive large numbers of passengers. Send photos possible without any problem. Well not to mention the leaks from the coffee machine in the morning so breakfast but hey that's not their fault.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Je pense que dans d'autres hôtels de même qualité qualité de literie et surtout un plus grand...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Secure parking, Polite and helpful staff, rooms clean with facilities all in order. Hot showers, beds comfortable and made up every day. Breakfast by 06.30 so if you're out early you can still eat. Have used before and will again. Location just off a main road but the noise is not intrusive. 15 minute drive to city centre during work hours, it'd be a lot less in the evening.
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Review collected in partnership with Campanile.com - Louvre Hotels Group
Date of stay: September 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ReceptionSaumur, Responsable réception at Hotel Premiere Classe Saumur
Responded 23 Dec 2018
Dear Sir, Thank you for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I often go to first class hotels being the lowest prices on the market, and I have seen some very very dirty, poorly managed and abandoned ones for 40€, this one is generally 54€, but at least it's clean! The staff is very pleasant and takes our requests into account. I will definitely come back to your place when I am in the area. Thanks to the team
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A horror. A "nice" cockroach was walking around my room (I didn't dare look if there were others). The electrical outlets near the bed did not work. ( I had plugged my tel all night to have battery the next day......). Stuck window. It's impossible to ventilate. No air conditioning so that would have been nice. Dirty laundry was lying on the ground in the outside corridor. No sound insulation so we "slept" with the screams of children. In short it can be summed up in 2 words "A FUIR"
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Automatically translated
Date of stay: August 2024Trip type: Travelled with family
Room Tip:Choisir un autre hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If the setting is classic, it is not a hotel to frequent. During breakfast, I witnessed an unpleasant scene. The receptionist ran after a maid and threw her a packet of coins filled with money. I was very shocked by such behavior towards vulnerable staff. Could it one day also harm customers? The scene occurred, leaving the buffet empty and customers in line. No professionalism, this is a serious mistake. You would have to lay off or retrain your staff. Sincerely,
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely thin walls, uncomfortable bedding and no air conditioning.
The breakfast was mediocre at best and the room cleaning staff regularly ignored do not disturb signs.
Barely acceptable for a single night's stay, hell if staying a fortnight.
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Date of stay: July 2022Trip type: Travelled on business
Room Tip:Best not to go really, there are other hotels closer to saumur town with similar prices
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C MOREAU, Directeur général at Hotel Premiere Classe Saumur
Responded 25 July 2022
Dear guest, sorry you didn't enjoy your stay. Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb welcome, clean hotel. The hotel managers are attentive and attentive. Noise level we had no problems. Beautiful space with greenery, the sheets are clean, clean bathroom too. The location of the hotel is convenient, there are shops nearby.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was perfect. Clean room, warm welcome both in the evening and in the morning, tasty breakfast with croissants. You can also recharge your electric car. Convenient for visiting Saumur. I will come back.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is very noisey as it it beside a dual carriage way. The room was small and hot. We opened a window but this was noisey and the womanin the next room smoked constantly so her cigarette smoke came into our room. The bed base was really dirty.. I hope it was spilt coffee!!! It was also torn. All in all, relatively cheap but really poor. Better to spend a little more and get a comfortable night's sleep!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Go somewhere else.. There are no positives!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from C MOREAU, General Manager at Hotel Premiere Classe Saumur
Responded 20 May 2024
Hi, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are very sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered. We regret that the noise from the dual carriageway affected your stay. We are currently exploring solutions to better soundproof our rooms to ensure a more peaceful environment for our guests. We are also sorry to hear about the issues you experienced with the room itself. A small, hot room with cigarette smoke from a neighboring room is certainly not the experience we aim to provide. We will address the ventilation concerns to ensure better air quality and will enforce stricter smoking policies to prevent such occurrences in the future. The condition of the bed base is unacceptable. We assure you that cleanliness and maintenance are our top priorities, and we will be investigating this matter to ensure it is resolved immediately. Your comfort and safety are paramount, and we will take corrective measures to ensure such issues do not recur. While we strive to offer affordable accommodations, we understand that comfort should not be compromised. We appreciate your feedback and will use it to improve our services and facilities. We hope you will consider staying with us again in the future, giving us an opportunity to provide you with a more comfortable and pleasant experience. If you have any further concerns or need assistance, please do not hesitate to contact us directly. Sincerely, Reception - Natis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Saumur area.
PRICE RANGE
AU$69 - AU$77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premiere classe hotel saumur
LOCATION
FrancePays de la LoireMaine et LoireSaumur
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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