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Hotel Rouen Saint Sever

262 reviews
#36 of 50 Hotels in Rouen
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Traveller (78)
Room & Suite (39)
Dining (5)
Overview
  • Excellent5%
  • Very good27%
  • Average43%
  • Poor19%
  • Terrible6%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (262)Write a Review
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11 - 15 of 81 reviews
Reviewed 13 October 2016

First off, this isn't a 5* hotel. If you want that with large rooms and all the perks, look for another hotel. Spent one night here with spouse Sept 8 in room 609. Stephan at reception was very friendly and helpful. Room 609 was clean...More

1  Thank Saranger
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 16 October 2016

Dear Customer, We just read your comment and above all a big thank you for your opinion. We are pleased to note your positive feedback in general. We will pass the compliment on reception to Stéphane, we are delighted to see that it made you...More

Reviewed 24 August 2016 via mobile

This hotel has seen past its best days a long, long time ago. Tiny rooms decorated in as if we had done a trip back to the 50s. Not a lot of things worked properly, however staff where really welcoming and friendly. The French government...More

Thank mario b
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 10 September 2016

Hello, We have just learned of your comments and we thank you for taking the time to write us. Sorry to see that our hotel did not meet your expectations. We take into account your considerations. However, we thank you for the compliment on staff....More

Reviewed 26 July 2016

The location is perfect with a short walk over the river, 15 minutes to the very centre. You get to see a little of Rouen. I was told by the people we traveled with the restaurant was really very good. Rooms are basic but everything...More

Thank Cazazeeba
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 31 July 2016

Dear Customer, Thank you for giving us feedback about your stay. We are pleased that your stay you have enjoyed and appreciate compliments. The satisfaction of our customers is our priority. We hope to see you soon in our hotel. Regards, Marine P. The reception

Reviewed 21 July 2016

We stayed here for one night on our way home from visiting Normandy, the room was small and with no air conditioning it was very stuffy. The bathroom was no bigger than a closet with no plug in the hand basin. Breakfast was supposed to...More

Thank Anthony B
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 24 July 2016

Hello, Thank you for your comment. Sorry that your negative feedback. We take into account your remarks. Regarding the breakfast, if you come during the week, it is served until 9:30. If you came for the weekend, it is actually served until 10:00 and in...More

Reviewed 19 July 2016 via mobile

Seriously, I don't get where the 3 stars come from. Old not even renovated hotel. No air conditioning, awfull rooms and the restroom is horrible. Toilet paper gets stuck! Why do they need a copy of my ID??? I guess people that usually stay here...More

Thank Adrian F
Response from PATJO76, Reception at Hotel Rouen Saint SeverResponded 31 July 2016

Hello, Thanks for your feedback. We are sorry if your stay was not well and take into account your comments. Regarding copying of the identity carté, it's not a question of honesty but a procedure. We are not the only hotel to ask. In case...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Multilingual Staff
Meeting Rooms
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 49 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 49 - USD 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (39)
Dining (5)
Questions & Answers
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Room Tips
"Small rooms"
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"Do Not Go Here"
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"Rooms with view of the church are nicest."
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"Room 609 had a view of the church across the street"
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