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Hotel Rouen Saint Sever

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Hotel Rouen Saint Sever
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228 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Chicago, Illinois
Reviewed 26 February 2016

We only stayed one night, en route from Bayeux to Paris. In short, this hotel is too far from the Cathedral and city center, in my opinion. Stay closer in if you want to tour the medieval city. The hotel is hard to find, and the desk staff was kind of surly. The rooms themselves were a bit outdated, and...

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Helpful?
1Thank Mary K
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Hello, We thank you for having taken time to share with us your opinion on our establishment as well as on its geographical situation. We took good note of your comment and will announce in our direction of the inconveniences which were able to know at the level of the space of the bathroom. Indeed the size of the rooms...

ESBO, FINLAND
Reviewed 12 February 2016

For holiday in Rouen 3 nights. The hotel is only 3 star, but still offered outstanding service for my usual gluten free request as the staff wnt out to the nearby supermarket and got me exactly what I need for breakfast. The breakfast was a standard continental one (which implied that I would have been very hungry wo the glutenfree...

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Helpful?
Thank Dag_Finland
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having taken time to answer us, the opinion of our customers is a source of constant improvement. The comfort of our customers is one of our priorities that is why he been normal to answer your request and to do what's necessary so that you can take advantage completely of your stay. We apologize...

Manchester, United Kingdom
Reviewed 1 October 2015

I stayed her for two nights in July at the end of a two week driving holiday to France to visit Rouen. This is a budget hotel so do not expect lavish surroundings. The rooms are clean adequately furnished and there is free wifi. The staff are very helpful and the Hotel is situated very close to the Tram system...

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Helpful?
2Thank Mike F
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having taken time to write us, your vision is a spring of constant improvement. Thank you for having announced us your satisfaction, our objective is to give full satisfaction to the waits of our customers, I would transmit your comment to my teams. In waits for him to see you again , Best Regards,...

northeast england
Reviewed 30 September 2015

we booked this hotel as an overnight stay. It was very very difficult to find, due to shortage of signs. we eventually managed to find it, and had to park in the underground car park of a large shopping complex near to the hotel. once we found it, we booked in. it was a clean and tidy room, not spacious,...

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Helpful?
Thank bliscoe1
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for sharing with us your vision of our hotel. Your return as customer allows us every day to improve. Indeed we are associated with the parking lot of the center commercial saint Sever what explains the access to the parking lot by means of our elevators directly in the parking lot on the other hand...

Swindon, United Kingdom
Reviewed 15 September 2015

We only had one night at this hotel and we were very happy that it was close to the city center. Staff were very nice on our arrival and our room was clean but a bit small. Breakfast here is quite expensive and you have to pay extra to park your car.

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Helpful?
Thank Christopher P
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Dear customer, We thank you for having made for us a return concerning your stay. The opinion of our customers is a spring of constant improvement. I would transmit your compliment to my teams. On the other hand we are associated with the parking lot of the center commercial saint Sever what explains that that remains paying seen that it...

Oakham, United Kingdom
Reviewed 24 August 2015

The garaging was good and as we were carrying bikes, it was important. We had three room with an adult and child in each room. Rooms were small but adequate for a night's rest. Ensuites were small. Our shower curtain was too short and the water flooded both the ensuite and some of the room. (The other two showers were...

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Helpful?
1Thank Robdobtat
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear client, Thank you to give us your opinion about our hotel. I will deal your comment with our staff. We are sorry about the inconvenience during your stay, Your point of view is important for us and helps us to improve our establishment. Hope to see you soon in our hotel. Best regards, Maxime F. Direction Assistant.

Reviewed 17 August 2015 via mobile

Clean, functional hotel, was cheap but more 2 star than 3 and not sure it is in the nicest part of town. Fine for what we needed, a bed after long day in the car en route to Calais. Secure underground parking which is extra. We stayed on a Friday and the restaurant was shut, we actually found it hard...

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Helpful?
1Thank Sarah I
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear client, Thank you to share us your opinion, your point of view is important for us, it helps us to increase our hotel. I will deal your comment with our staff. We understand that the location of our establishment could have been a problem for you, we apologize for that. Hope to see you soon in our hotel Best...

Reviewed 26 June 2015 via mobile

Just had 2 nights here and it was lovely. The parking is under the hotel which is good and the lift takes you from the car park straight into the hotel. The room decor is a bit dated and the toilet is a bit tight for room but all in all a lovely cosy room and a very comfortable bed....

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Helpful?
1Thank Baz H
PATJO76, Responsable réception at Hotel Rouen Saint Sever, responded to this review

Dear customer we are delighted that your stay in our establishment is pleasant and that the accessibility to the center allowed you to visit the city of Rouen in any tranquilité. Indeed the access to the parking lot of the shopping mall allows the customer to park more easily thanks to the access direct of the asenceurs of the hotel....

Andover, United Kingdom
Reviewed 8 June 2015 via mobile

Stayed one night whilst cycle touring. Staff very friendly and helpful. Allowed us to store 2 bikes in room behind reception. Room small, clean and functional. Low price meant good value for money. Local area has little to offer. Seems nicer restaurants might all be North of the river. Noisy bells from church opposite but they stop at 10pm.

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Helpful?
1Thank Ed0003
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear sir, Thank you for giving us your opinion. A personnal and friendly welcoming is our priority, so thank you for your compliment. Concerning the sound of bells, sorry for insconfort caused by this situation. We hope to see you again in our hotel. Best regards, Marine.P; The reception

Abcoude, The Netherlands
Reviewed 20 May 2015

Friendly staff. Small room, but clean and a good bed. Bath room is Ok but nothing special. Easy to walk to City Center. Normal room-price is to expensive compared to other hotels. Parking in private garage € 6 24/h

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Helpful?
Thank Emma_and1_Cornelius
PATJO76, Manager at Hotel Rouen Saint Sever, responded to this review

Mister We thank you for having expressed us your opinion. The service(department) is very important for us. We regret for the discomfort owed to the bathroom and the room(chamber). We hopte to see you soon Best regards Patricia Q Manager

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Rouen Saint Sever

Address: 20 Place Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $54 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rouen Saint Sever 3*
Number of rooms: 136
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Also Known As:
Saint Sever Hotel Rouen
Saint Sever Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rouen Saint Sever staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of the church are nicest.”
 of 5 bubbles Triptoomany, 19 Oct 2016 | Read review
“Room 609 had a view of the church across the street”
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
 of 5 bubbles Saranger, 12 Oct 2016 | Read review
“Lol, stay somewhere else! If you must, get a room on the north side of the building. It's quieter.”
 of 5 bubbles keishoos, 25 Feb 2016 | Read review
“Get a room at the front of the hotel and you get a lovely view of the Church.”
 of 5 bubbles MikeF688, 1 Oct 2015 | Read review
“realy realy is hard to find....”
 of 5 bubbles bliscoe1, 30 Sep 2015 | Read review
5 of 5