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Novotel Caen Cote de Nacre

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566 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Caen Cote de Nacre
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Showing 201: English reviews
Reviewed 13 September 2016

I stayed here for one night at the end of a very long day of driving - I wanted a basic, comfortable rest stop and this ticked all the boxes. I arrived late at night but got a friendly greeting from reception. Car park was ample and free. There was free WiFi in rooms also. The room was a decent...

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Helpful?
Thank barleystar
Novotel-Caen14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Whwt2004, Thank you for your comment.We appreciate it and happy to read it. We refurbish this winter the type of room that you occupied. We would like to show you our new rooms, after this time. Best regards,

Poznan, Poland
Reviewed 2 September 2016

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Thank Michal G
Novotel-Caen14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Anglo Russian
Reviewed 31 August 2016

...a Novotel that we would avoid in the future. From one's arrival at the car park, the stained, painted stonework of the hotel indicates the sort of experience one is going to have. We stayed here for three nights. Our room was on the ground floor, with our window facing out onto the pool. There is no air conditioning, and...

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1Thank WIKRoberts
Novotel-Caen14, Responsable relations publiques at Novotel Caen Cote de Nacre, responded to this review

Dear WIKRoberts, We ask you first of all accept our apologies if we did not fully meet your expectations. Your feedback has been shared with our team so that this incident does not reflect our usual quality of service does not happen again in the future. For the Ac in rooms , it will be available after renovation. Our Swimming...

Twickenham, United Kingdom
Reviewed 30 August 2016

Having spent a lot of time travelling around Europe this summer and staying in Novotels I must say that the experience in Caen was the poorest of the lot. The bedroom was very warm and all the family had a terrible nights sleep. I ordered the steak for dinner which was a very poor cut and over cooked. When I...

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Thank Leo D
Novotel-Caen14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Leo D, Thank you for taking the time to share your impressions that are very valuable to improve our services. Please accept our apology for your disappointment. Overall our hotel started since last winter the renovation of all its rooms and bathrooms. Next Winter a second part of our rooms and commons arres will be refurbiched. We look forward...

Winchester, United Kingdom
Reviewed 25 August 2016 via mobile

We stayed here for one night before getting ferry back to Portsmouth. Hotel clean and comfortable. If you arrive early there is a pool. Would be good as a base to explore the Normandy beaches. Plenty of parking.

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Thank Emmajb15
Novotel-Caen14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Sir, Thank you for having taken the time to give us your views on your stay in our hotel. Looking forward to welcoming you next summer. Yours sincerely,

Reviewed 10 August 2016 via mobile

Booked a family room for an overnight stay after arriving in France on the late ferry. I thought the rooms were air conditioned but they definitely weren't - it was so hot! And the Windows had no safety catches on so we had to have them closed as they opened very wide right next to the kids' beds. Reception couldn't...

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Thank Debbie C
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Debbie C, Thank you to let us share your comments, Our hotel will hav a second time of refurbischment this winter , and A/C will be set in our rooms. We would like to let you show the changing after winter season. We thank you about the cleaning and our comfy beds. Your faithfully,

Ballarat, Australia
Reviewed 4 August 2016 via mobile

We based ourselves from here to tour the D-day beaches. The rooms aren't as "flash" as the Novotel's I have stayed at in Australia but they are still clean and functional. The hallways are a bit tired but you don't seep there. No A/C in the room but we just left the window open. Front reception staff were very good...

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Thank GCShadbolt
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear GCShadbolt , We thank you for this nice comment. We look forward to seeing you next summer , after our refurbishment with A/C installation in all our rooms. It will be forwarded to the teams that will be happy to read it and reward their efforts. Regards.

Redlands, California
Reviewed 26 July 2016

Easy access off freeway; clean, nice looking safe area; professional, polite front desk, English speaking; Superior room clean with good shower and sink, separate toilet, small clothes rack, a few shelves, hot water maker and small warm fridge. Bed comfortable enough and black out curtains. No control over AC in room so it was a little warm, but window opens....

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Thank Matt_T_IE13
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Sirs, The Novotel staff would like to thank you for your comments. The satisfaction of our customers is our priority and we strive to achieve it. We are delighted that you enjoyed staying with us! Sincerely yours.

Guildford
Reviewed 12 July 2016 via mobile

Nice modern reception area but unmanned on arrival (3pm). Lift was tiny and old Room was large with big bed and a choice of pillows and lots of towels, tea and coffee facilities. Bathroom with separate toilet was pretty rank, bath and toilet badly stained which makes it look unclean. In urgent need of refurbishment! Breakfast good but don't rely...

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Thank 5-star-expected
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear 5-star-expected, We would like to thank you for letting us share your experience. We are sorry for your stay, because it was not up to your expectations. We currently under renovation, and we strive to satisfy our customers despite this. Sincerely yours.

Southampton, United Kingdom
Reviewed 6 July 2016

Hotel easy to find, just off the ring road around Caen and handy from the ferry. Typical Novotel, very clean large rooms with comfy beds. Our room faced the road where there is a tram way which was a little noisy, but did not bother us too much. Breakfast was very nice with the usual selection of food. We found...

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Thank saintsboy12
novotel-14, Responsable relations clients at Novotel Caen Cote de Nacre, responded to this review

Dear Saintsboy12, The entire team of the Novotel Caen Côte de Nacre, would like to thank you for your nice comments. Our priority is the satisfaction of our clients, and we were able to meet your expectations. It will a pleasure to see you again.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Caen Cote de Nacre is a 4 star hotel located 20 minutes from the beaches of the Allied landings and not far from the Peace Memorial. The hotel offers 126 rooms, a terrace with a garden, a swimming pool and six conference rooms for your meetings and seminars. This 4 star hotel is equally suited to a business trip or holiday in Caen in couple or family. Discover modern and original cuisine at the Novotel Cafe restaurant. Guests also enjoy the convenience of free private parking. ... more   less 

Additional Information about Novotel Caen Cote de Nacre

Address: 155 rue de la Delivrande, 14000 Caen, France
Region: France > Normandy > Basse-Normandie > Calvados > Caen
Price Range: $117 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Caen Cote de Nacre 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Caen Cote De Nacre Hotel Caen
Caen Novotel
Hotel Style:
#4 Luxury Hotel in Caen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Caen Cote de Nacre staff and other travellers.
3 questions
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Eastleigh, United Kingdom
London, United Kingdom
London, United Kingdom

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Questions? Get answers from Novotel Caen Cote de Nacre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at back have a little noise from pumps in adjacent pharmaceutical plant”
 of 5 bubbles R3214DCmarkh, 5 Oct 2016 | Read review
“Don't bother.”
 of 5 bubbles R467RVdavidr, 20 Sep 2016 | Read review
“Keep away from the pool”
 of 5 bubbles WIKRoberts, 31 Aug 2016 | Read review
“Our room on ground level was perfect. I have no knowledge about other floors or similar.”
 of 5 bubbles Oholytrip, 2 Mar 2016 | Read review
“We were on the top floor looking out over the garden and it was quiet.”
 of 5 bubbles loum572, 2 Dec 2015 | Read review
5 of 5
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