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What a lovely little city Lille is and this hotel was in the best location, literally a 5 min walk from the centre, close to wazemme market, museums and art galleries! I have to say the lady Julia on reception was the best, friendly and...More
We chose Lille as a stopover on our way to Paris, and needed somewhere reasonably priced and dog-friendly. We have been really pleased with our stay here. Julia welcomed us yesterday and was really helpful in suggesting where we could go in evening. We had...More
Response from HIE L, Front Office Manager at Holiday Inn Express Lille CentreResponded 31 December 2017
Thank you for taking the time to write this feedback about our hotel. I am glad you appreciated our rooms, the cleanliness as well as Julia’s professionalism.
Do not hesitate to call us again for your next stay in Lille
See you very...More
My French is terrible- the front desk was particularly accommodating with helping me with print outs, photocopies, etc.
Maxime was particularly helpful. The others at the front desk were also great.
I liked their breakfast service as well.
They don't have a gym, which is...More
Just arrived home after 3 nights in Lille. The first 2 nights we could not sleep due to inconsiderate guests slamming doors, shouting and being disruptive all night long. Night 2 we were woken at 12:45 am the noise continued until 4am. Housekeeping staff contributed...More
Response from HIE L, Front Office Manager at Holiday Inn Express Lille CentreResponded 1 week ago
I can see that your stay did not go for the best. I apologize for the noise in the hallways, we will have a point with the head housekeeper to avoid such a situation to happen again. Nevertheless thank you for pointing the...More
Able to book four rooms here at a busy time for hotels in Lille. I was also able to adjust my reservation easily using the IHG app. Hotel is clean, has parking, decent breakfast, and a small bar. Front desk staff was very nice. Rooms...More
Thank Andy O
Response from HIE L, Front Office Manager at Holiday Inn Express Lille CentreResponded 2 weeks ago
Dear Andy O,
It is always a pleasure to read such a comment! I am glad you enjoyed our location as well our establishment itself! Thank you for this nice feedback and the whole team and I singerly hope to see you soon in the...More