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Mercure Lille Centre Grand Place

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Mercure Lille Centre Grand Place
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980 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Hulshout, Belgium
Reviewed 1 week ago

Good, nice and clean hotel in the centre of the city. Well located to start your visit. The hotel is clean, service is friendly, but all as you would expect from this chain of hotels. The breakfast is very good, although everything seems to be placed a bit chaotic. Again, the food was very good. There is no real negative...

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Helpful?
Thank GuppeC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear GuppeC, "There is no real negative comment for this hotel", so why only 3 stars ??!! It doesn't matter, we do not blame you ! See you ! Delphine Baudry - Generel Manager

Kent
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

We visited Lille for New Year arriving on 30.12.16. Booked via Secret Escapes and secured a really super deal. Arrived early to a smiling friendly face on reception and shown to our room despite being 3 hours early! Room 308, great room, small but cosy and overlooking the streets below. We were really impressed with the service and quality of...

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Helpful?
Thank Oibee
About Hotel's Favourite Review
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Oibee, Lea thank you for these nice compliments ! We hope to see you soon :-) Delphine Baudry - Generale Manager

MX
Reviewed 1 week ago

Great location, walking distance from city center. super new and modern. good breakfast, very good service and even has an area for children to play and free coffee and tea. Would go back and recommend

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Helpful?
Thank Luis G
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Luis G, Waouh !!! "The best in Lille" !!!!!!!!!!!!! What better compliment ???!!! Thank you very much !! See you soon Delphine Baudry - General Manager

London, United Kingdom
Reviewed 2 weeks ago

We stayed here for just one night and were pleasantly surprised. The location is excellent (between the station and the old town), the building is beautiful and sympathetically restored, the room comfortable, if a little small. The staff were very friendly and helpful. Warm recommendation. Only down side: the wifi did not seem to work properly (although it might have...

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Helpful?
1Thank Gabrielle V
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Gabrielle V, We are delighted to have surprised you ! Now that you know the address, you just have to come back ! See you soon ! Delphine Baudry - General Manager

Brussels, Belgium
Reviewed 3 weeks ago

Fairly spacious room, clean, as expected. Good location for tourist visit. Close to the old town. Friendly staff, public parking nearby (no preferential rate for hotel guests). Breakfast was OK, but EUR 17,50 pp is too expensive.

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Helpful?
Thank DutchTourist1829
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear DutchTourist1829, With so many compliments, we deserved more than 3 stars, right ? Next time, we suggest you try our Express & Co offer at 8 € for your breakfast ! See you soon Delphine Baudry - General Manager

Brussels, Belgium
Reviewed 4 weeks ago

The Mercure Lille Centre Grand Place is ideally located for a visit to the Lille opera house, so right in the middle of old Lille. The room was not much bigger than the bed in it, but all you needed was there, including a kettle for tea and coffee. Service friendly and efficient. Decent sized bathroom. All clean and quiet.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank koen_vm1
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear koen_vm1, Tank you so much for your positive comment ! See you soon, Delphine Baudry - General Manager

Rheinfelden, Aargau, Switzerland
Reviewed 12 January 2017 via mobile

The positive points for this hotel are that it is centrally placed, it is recently refurbished with a nice and modern design, has well working wifi, and offers a great breakfadt buffet. Disadvantages are a small elevator for 2-3 people causing some waiting time and the very small size of the rooms allowing hardly to store the luggage somewhere. However,...

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Helpful?
Thank GerhardCH
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear GerhardCH, Thank you for your comment. Next time, treat yourself to a Privilege room that will offer you a little more space ! See you soon ! Delphine Baudry - General Manager

Sittingbourne
Reviewed 17 December 2016 via mobile

This hotel is 10 min walk from the Eurostar and less than 2 mins walk to central Lille - location wise you can't find more ideal accommodation Booked via Booking.com for 85 euro - which I think was a great price for what we got and a nice reduction on the rate advertised in Reception of 120 euro The room...

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1Thank Melanie F
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Melanie F, Thank you very much for this wonderful feed back ! Just a clarification : you will never get cheaper than on our website ;-) Sincerly Yours Delphine Baudry -General Manager

Greater London, United Kingdom
Reviewed 11 December 2016

I was on a business trip and stayed here for one night. The room was tiny and the bathroom wasn't particularly clean. The bed was rather hard and not very comfortable. Adjusting the thermostat didn't seem to make any difference to the temperature in the room which remained very hot throughout the night (and I am usually always cold!), so...

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Helpful?
1Thank Mina M
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Mina M, Thank you for your feedback. Next time, don't hesitate to ask us these articles in reception. If we can help you out, we will gladly do it. Sincerly, Delphine Baudry - General Manager

Kent
Reviewed 7 December 2016 via mobile

Travelled to Lille with work friends to the Christmas Market and stayed at the Mercure. If travelling from the Eurostar station get a taxi, it is a quite a long walk and taxis are quite cheap. The hotel is warm and inviting. The staff and helpful and friendly and go out of their way to assist you. The rooms are...

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1Thank Teena2010
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Teena2010, Do you want a room in the year? We can arrange !!! Thank you for this great comment, it's a pleasure for our eyes ! See you soon Delphine Baudry - General Manager

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities. ... more   less 

Additional Information about Mercure Lille Centre Grand Place

Address: 2 boulevard Carnot, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: $108 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Centre Grand Place 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mercure Lille Centre Opera Hotel Lille
Accor Lille Centre Opera
Mercure Lille Centre Grand Place France, Europe
Hotel Style:
#11 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Centre Grand Place staff and other travellers.
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London, England
2 months ago
Little Rock, Arkansas
Durham, United Kingdom

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Questions? Get answers from Mercure Lille Centre Grand Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 308 it was quiet and very comfortable. Looks out on the main street into the square. Quiet despite it being NYE too!”
 of 5 bubbles Oibee, 2 Jan 2017 | Read review
“Rooms looking over the central courtyard and away from the lift and stairs are much quieter.”
 of 5 bubbles 928ChrisW928, 30 Nov 2016 | Read review
“Higher rooms have less noise.”
 of 5 bubbles emilioGNYC, 17 Nov 2016 | Read review
“Rooms on outer of building are best”
 of 5 bubbles ColinI_13, 25 Jul 2016 | Read review
“422 and 522”
 of 5 bubbles PinkTraveller, 14 Jul 2016 | Read review
5 of 5